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Salesforce Administrator

Pune, Maharashtra, India
4.5 LPA
May 25, 2021

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Majed Quadri Contact: +91-727*******

Salesforce Certified Administrator Email: Iqra Technology, Aurangabad Trailhead: LinkedIn: Profile Summary

I am Salesforce Certified Admin, 6x Super Badge 1xRanger Rank having 1.4 year of experience as a Salesforce Administration, during my work, I have gathered knowledge about Security, User setup, Community Portal and End-user handling. I am looking for an organization where I can use all of my knowledge in a bigger and challenging environment.

Hands on experience on Live Project and Trailhead Playground having more than 102000+ thousand points, 112+ badges.


Present project Trainies Management App

Jellyfish (UK)

Project from Client (DMG Events Middle East, Asia and South Africa) Direct Lead Assign to Agent & Lead owner Project DMG Events Academic Projects:

BE Project: Performance and maintenance of Petrol engine test rig. Diploma Project: Solar Water Spray

Education & Credentials

BE. Mechanical, Everest College of Engineering, Aurangabad (BAMU) First Class with Distinction

Business skills

Tableau CRM

Business analytical skills

SDLC methodologies: Basics: Waterfall methodology, Agile.

Management Tools: MS Word, Excel, PowerPoint.

Client communication, presentation and training skills

Strong analytical thinking, high degree of self-motivation and creativity.

Ability to bridge the gap between the different backgrounds of a multidisciplinary team. Technical Skills:

Salesforce :

: Salesforce CRM

: Einstein Analytics

: Visual Force Page

: OOP concept

Operating Systems : Windows7, 8, 10, XP.

: MS-Word, MS- Power Point, MS-Excel

Job Profile (KRA)

Organization setup: Company profile, Business hours and over all details.

User setup: Setting up users, troubleshooting user issues, profile permissions & settings, permission sets, field level security, record types, new user creation, disable User, etc.

Security & Access: OWD, roles & hierarchies, sharing rules.

Custom Objects: Create and customizing Objects, Fields, Apps, Record type, Page layout

Standard Objects: Better understanding of standard objects like Leads, Accounts, Contacts, Opportunities, Products & Price book, Reports & Dashboards.

Data Management: Importing & exporting data.

Reports & Dashboards: Created custom report type, worked with different type of reports & dashboards and Management Reports and Dashboards, Dynamic reports and dynamic dashboard, custom links of report etc.

Automation: Workflow: Extensive experience in Automation like Workflows, Process Builder, and Validation rules for satisfying business process automation.

Leads: Working on Leads project. A better understanding of the Web-to-Lead process. Used community portal for our users dealing with Leads.

Cases Project: Setup Cases project for an Organization and manage all Cases settings for Email-to- Case.

Handling live cases/issues facing end users on Lead, Opportunity, Report dashboard and other custom object used for client business requirement and standard functionality of Salesforce

Training: Trained new employees and having experience of training up to 10 employees of Iqra Technologies at Aurangabad.

Having experience of handling a team as a team leader for all support issues to end users.

End Users: Interacted with National & International end users to support them via call, chat, email Achievements

Achieved 2nd prize in “TECHVRIDDHI” National level championship in Degree conducted by IIT Mumbai.

Achieved 1st prize in Speech Competition on Republic Day in 12th class at District Level.

Participated and won the prizes in drawing competition conducted by elementary and intermediate at school level.

Extracurricular activities and On-line training:

Work as volunteer on IRW (Ideal Relief Wing) NGO.

Industrial Knowledge of 5S, TPM, Kaizen, JIT, PDCA, Why Why analysis, FIFO, LIFO, Poke Yoke, Cost and Profit Center.

Business & organization, Supply chain concept.

Linkedin Learning Courses

Strategic Planning Foundations Program: PMI (Project Management Institute)

Critical Thinking for Better Judgment and Decision-Making(Program: PMI)

Communication Skill.


Positive Attitude

Team Player

Quick Learner

Personal Details

Date of Birth : 06th July 1993

Gender : Male

Marital status : Single

Nationality : Indian

Languages Known : Hindi, English, Marathi, Urdu

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