Joanna Pena
Bronx, NY **452
************@*****.***
Cell: 646-***-****
EXPERIENCE
*/** – Present Greenberg & Stein, LLP New York, NY
Legal Secretary
Answer and screen busy 20 line phone and assist clients, insurance companies
and law firms with any inquiries.
Meet and greet visitors and clients.
Schedule all appointments.
Responsible for maintaining attorney calendar and contacts.
Prepare and obtain all forms and documents for new cases to complete them
for the settling process.
Handle deposition transcripts and send Demands.
Translate legal documents and translate for clients.
Enter and process all new cases/ Process and close rejected cases.
Responsible for entering attorney billable/non-billable time.
Document Scanning.
Handle all data entry.
11/00 – 3/01 Mirman, Markovitz & Landau New York, NY
Receptionist/ Secretary
Answered and screened calls.
Met and greeted visitors.
Assisted clients with information pertaining to their cases.
Translated documents.
Handled all data entry.
Typed memos and correspondence
1/98 – 6/00 The McGraw- Hill Companies New York, NY
Human Resources Assistant/ Receptionist (during high school)
Scheduled interviews, meetings and special events for the department.
Guided candidates through their computer training
Sent offer and rejection letters to candidates
Maintained the reception desk.
Answer and screen busy calls and assist callers with any inquiries.
EDUCATION
08/2007 New York City Tech Brooklyn, NY
SKILLS
Typing 55-65 wpm
Saga Case Management
Smart Advocate
Microsoft Word
Microsoft Outlook
Bilingual Spanish/English