OYATOBO, OLAYINKA BOLUWATIFE
Phone Number: +234********** Email: ***************@*****.*** Gender: Female Address: 37 Fakeye crescent, Alagbole, Ojodu Berger, Lagos State. CAREER OBJECTIVES
I am a responsible individual with great inter-personal skills, creative, innovative and flexible, I am looking for a position to gain practical experiences and I am always interested in learning and acquiring more skills, I have the ability to work under pressure, adaptive and willing to be a part of a successful team as my greatest strength is team spirit. Also, seeking a challenging position in a performance driven system that allows full expression of potentials and secure responsible career opportunity to utilize my skills while contributing to the growth of the company.
WORK EXPERIENCE AND FUNCTIONS
Handyware industries Nigeria Limited
Front Desk Representative/Administrative Supervisor March 2019 – April 2021
Greeting and welcoming visitors/ customers of the organization warmly for onward direction to the appropriate department and personnel.
Answering telephones and emails enquiries of customers and visitors for onward transfer to the needed department or personnel.
Receiving of letters, correspondents and packages for onward transfer to the appropriate department or personnel.
Maintaining good employee record
Processing staff request.
Responsible for the filing and keeping of all company’s documents.
Responsible for giving guidance and training
Provide excellent customer service to clients and potential clients.
Overall support to the human resources department.
Records and document keeping.
Monitoring and dispatch of documents to other companies and organizations.
Scheduling meetings
Arrange travels and accommodation
Provision of administrative support for smooth work flow.
Managing diaries and organizing meetings, appointments and often controlling access to the general manager
Accurate supervision of other administrative staff, the cleaners, drivers, staff assistants.
Delegating task to other admin staff and also scheduling a weekly work time table.
Provide a monthly report to the head of Admin.
Performance analysis of employee in terms of assessment and appraisal.
Oversee daily duties of the employee to ensure that quality is met.
Victory Model School
English language Teaching Staff (NYSC) February, 2018 – December, 2018
Created lesson plan for each weekly lecture
Provided one-on-one assistance to student after class
Motivated student to increase their passion for learning
Developed and Supervised tests and quizzes to be completed by students
Encouraged student participation in the classroom
Impacted knowledge into students using various teaching method.
Quipmed International Limited October, 2016 – December, 2016 Front Desk Officer
Recognized and resolved confrontational guest situations at the front desk
Responded to guest enquiries and in a timely, friendly and efficient manner.
Coordinate guest reservations with special events and leisure managers.
Multitask, check-in, check-out, answer phones, deliver packages and keep visitors record.
ACADEMIC QUALIFICATION
UNIVERSITY OF ILORIN, NIGERIA.
B. Ed 2017
Rock of Ages Comprehensive High School, Oyo State. West Africa Senior Secondary School Certificate Examination (WASSCE) 2010 CERTIFICATION
Jobberman Softskill March 2021
Administrative support (ALISON) October 2020
Human Resource Management (APHRI) December 2018
Teachers Registration Council of Nigeria (TRCN) September 2017 KEY SKILLS & EXPERTISE
Excellent communication skill Employee relations Coordination activities Writing Customer Relationship & Management Creative thinking & Analytical skills Excellent Telephone Etiquette
Excel and Microsoft word Problem Solving Attention to Details HOBBIES
Drawing/sketching Reading Singing Writing Traveling REFERENCES:
Available on request