Shelly Childress
Spring, TX 77389
*************@*****.***
Experienced service advisor, payroll specialist, and
accounts receivable representative excelling in customer
service. Proven for many years to build loyalty and
long-term relationships with customers and associates.
Dow Chrysler Dodge Jeep, Inc., Pittsburgh,
TX — Service Advisor/Cashier/Warranty Claims
August 2014 - March 19, 2021
Meet, greet, and advise customers on necessary
repairs and maintenance. Work with customers to
formulate the best service plan for their budget and
needs./Invoice tickets, collect payment, and prepare
bank deposits/Prepare and submit warranty claims for
payment.
Patterson Nissan, Longview, TX — Service
Advisor
June 2012 - August 2014
Meet, greet, and advise customers on necessary
repairs and maintenance. Work with customers to
formulate the best service plan for their budget and
needs.
Durham Chevrolet,Chrysler, Dodge, Kilgore,
TX — Service Advisor/ Payroll Specialist/
Accounts Receivable Representative
January 1991 - June 2012
Meet, greet, and advise customers on necessary
repairs and maintenance. Work with customers to
formulate the best service plan for their budget and
needs/Prepare payroll for employees/Call and collect
payment from customers who are 30-60, 60-90 and
90+ days late on their account.
AWARDS
Certified Service Manager (Certified Professionals
Program)- 11 years, Attitude of The Year 2013, Employee of
The Month (January, 2021).