Production Coordinator Accounting Assistant
Resume:
Susan Lynn Axelrod
****************@*****.***
www.linkedin.com/in/susan-axelrod
CompTIA A+ Certified
Skills
Experienced in creating and sharing
dashboards via Salesforce
Maintaining MySQL databases in dbForge
Knowledge of HTML, CSS, and JavaScript
Proficient in Microsoft Office 365,
Outlook, Word
Excel: pivot tables and charts, VLOOKUP
Organized and detail oriented
Creative, analytical thinker
Able to grasp new concepts quickly and efficiently
Skilled in creating and implementing new
processes
Highly motivated, solutions-oriented, and
proactive problem solver
Displaying ingenuity in anticipating and meeting unexpected situations
Experience
Customer Service Representative, 03/2020 to Present Chewy – Hollywood, FL
Engaged with customers via inbound phone calls.
Helped place orders and answered customer questions.
Assisted with account changes such as updating contact information, payment and billing information, and adjustments to automatically shipped orders.
Maintained knowledge of pet products to make suggestions to customers when appropriate.
Able to meet stats while providing exceptional customer service. Administrative Assistant, 09/2020 to 11/2020
Broward County Supervisor of Elections – Lauderhill, FL
Created statistical graphs and pivot tables in Excel.
Maintained lists and personal information in spreadsheets.
Scheduled training classes for poll workers.
Counted ballots for the presidential election and reviewed ballot signatures for validity.
Assisted with daily reconciliation of documents from early voting sites. Campaign Analyst, 12/2019 to 05/2020
Future Flow Media – Remote
Managed databases using MySQL in dbForge.
Analyzed the proficiency of email campaigns and made charts of the results.
Edited the HTML of email creatives for accuracy and rendering issues.
Delivered the status of sent emails to clients.
Susan Axelrod 954-***-**** ****************@*****.*** Senior Payroll and Billing Accounting Assistant, 07/2016 to 02/2019 MedPro Healthcare Staffing - Sunrise, FL
Entered time into and collected time from a variety of vendor management systems.
Created and adjusted payroll-related task lines.
Responsible for entering personal and financial information in ADP for new employees.
Maintained and created reports in Salesforce to enhance the production of the department.
Created and issued bills to hospitals via mail, email, and manual invoice manipulation.
Developed training guides and helped train additional accounting assistants in payroll and billing procedures.
Production Coordinator, 11/2013 to 07/2016
BMI Elite - Boca Raton, FL
Retrieved demographic information from supplied databases.
Used Excel, Notepad++, and Microsoft Word to complete daily tasks.
Sent and received professional emails from various marketers and clients.
Assisted in training new hires.
Receptionist/Administrative Assistant, 04/2013 to 10/2013 Integral Logistics LLC - Sunrise, FL
Utilized QuickBooks to bill customers and create reports.
Maintained Access database with pertinent customer information.
Calculated employee commissions based on sales.
Kept a log of all shipments to be sent and all packages received. Temporary Employee, 11/2012 to 04/2013
David Wood Personnel - Plantation, FL
Assigned to a pool building and maintenance company.
Assigned to an office building management company.
Answered multi-line phones and took messages.
Entered work order requests and followed up with customers.
Made copies, sent faxes, and sent email correspondence.
Filed important documents and organized filing cabinets.
Hired and promoted from Receptionist to Administrative Assistant by Integral Logistics LLC. Education
The Academy of South Florida - Fort Lauderdale, FL Cloud and Network Security Administration
Completed courses: A+, Network+, Security+, MCSA, MCSE, CCNA
CompTIA A+ Certification
University of South Florida - Tampa, FL
Professional Development
FreeCodeCamp.com - HTML, CSS, Bootstrap, JavaScript Grasshopper - JavaScript
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