Kristine Craw
*** ******** ***. ********, ** ****9
*******@*******.***
SUMMARY OF QUALIFICATIONS:
Eight years’ Supervisor Experience in a Major Warehouse Club Environment.
Promoted to Produce Manager in six months.
Decisive leader with a goals oriented approach resulting in positive outcomes.
Strong Familiarity with a variety of POS systems, including integrated retail.
SUMMARY OF SKILLS:
Customer Service Skills
Department Operations
Supervision
Personnel Development
Store Displays
Planogramming
Merchandising
Inventory
POS Systems
PROFESSIONAL EXPERIENCE:
MERCHANDISING
Direct strategic initiatives to achieve and exceed projected sales goals.
Prepare and maintain department by meeting with management in planogramming.
Order department inventory based on demand and seasonal produce items.
Emphasize product features with store displays, making product inviting and presentable.
Stay current on competitors’ prices, products, & displays: suggest changes to management.
Rotate Stock, dispose of expired products, order seasonal items.
CUSTOMER SERVICE
Greet every customer with a smile and offer assistance.
Answer customers’ questions regarding products, prices & seasonal availability.
Assist customers by providing information and resolving their complaints.
Adhere to store policies regarding payment, exchanges and security practices.
BACKROOM SUPERVISOR
Communicate to team management goals and objectives for Receiving Department.
Identify ideas to improve productivityrate, operations and services.
Train new Receiving Associates to include safety,time management and organization.
Promptly respond to employee inquiries and requests.
Helps Associates to safely and correctly handle, power equipment, product, store and organize product.
Schedule and execute a daily delivery schedule for customers.
WORK HISTORY:
Backend Supervisor Lowes home improvement Store October 2019- March 2021
STORE MANGER, Dollar General, N.Syracuse,NY August 2019 --October 2019
WAREHOUSE TECH Briova Pharmacy, E.Syracuse,NY April 2019--August 2019
MACHINE OPERATOR, Syracuse Linen, Syracuse,NY January 2018 --April 2019
DEPARTMENT SUPERVISOR, Sam’s Club, Syracuse, NY October 2002 – January 2018
EDUCATION / TRAINING:
HIGH SCHOOL DIPLOMA, Westhill High School, Syracuse, NY