Purchasing Coordinator Services Associate

Lisa Kychenthal

Houston, Texas

****.**********@*****.***

https://www.linkedin.com/in/lisa-kychenthal-b4040710/ 281-***-****

Summary

Experienced professional with proven skills in comprehensive Procurement / fleet / Customer service to meet production goals and company objectives. Success with negotiating favorable contracts that build positive vendor partnerships. Advanced talents in researching quality for products, services, equipment to meet company requirements.

Experience

The Home Depot / Tomball, TX / 03/2020 to present - Special Services Associate – Full Time Responsible for ensuring that customer transactions are processed quickly and accurately Special Services associates that interact with customers and associates in the store to ensure that excellent customer service is achieved.

Work at the Special Service desk answering customer questions (via telephone or in person), setting expectations, facilitating will call pickups and resolving any issues that arise. Special Services Associate of the Month – November 2020 Operations Associate of the Month – December 2020

Distribution International / Houston, TX / 10/2018 to 9/2019 - Strategic Sourcing Specialist – Temporary

Built and maintained relationships with suppliers to obtain product expertise to support the Companies Supply Chain system.

Duties included negotiating cost and developing agreements that help grow the company to become more profitable,

Managed / Supported all 70 Branches with sourcing equipment and Supplies. An expert finding supplies at the best cost and availability.

Negotiated new agreements with office supplies and Trash / Recycling. Streamlined both processes to obtain flow of products / services.

Negotiated a rebate program with supplies to gain profitability Eastern Metal Supply / Houston, TX / 10/2017 – 9/2018 - Inside Sales Representative Quote customers and fill orders for aluminum distribution Contacted potential customers to discuss their needs for aluminum extrusion or aluminum sheet to satisfy their needs on upcoming projects.

Combined Insurance / Houston, TX / 05/2017 – 10/2017 - Licensed Insurance Agent Prospecting for new clients & account management for current clients US Health Advisors / Houston, TX / 10/2016 – 04/2017 - Licensed Insurance Agent Cold calling and follow up on leads – Implement cost savings for individuals and families for health insurance.

National Trench Safety / Houston, TX / 12/2014 – 03/2016 - Purchasing Manager Managed comprehensive procurement program for specialized and highly technical equipment portfolio.

Negotiated and implemented a cost-effective Competitive Assistance Program with General Motors; resulted in significant reduction of company vehicle acquisition costs. Sun Coast Resources / Houston, TX / 03/2013 – 12/2014 - Procurement Manager Accomplished a 31% reduction in cost of supplies.

Managed vendor relations and communications which included invoicing, product development, benchmarking, and purchasing requirements.

Handled documentation, quotes, records, and reporting as well as requisitions and orders. Servisair / Houston, TX / 11/2011 – 03/2013 - Procurement Manager Aggressively managed comprehensive processes for division- based procurement programs to secure aviation equipment and supplies.

Effectively managed an annual $200M budget.

Negotiated contracts, developed, and enforced departmental Standard Operating Procedures. Enterprise Fleet Management / Houston, TX / 03/2006 – 12/2011 - Senior Vehicle Acquisition / Purchasing Coordinator

Supported the Vehicle Acquisition Manager in daily procurement duties for $90M+ in annual acquisition spend: (i.e. securing stock vehicles, factory ordering vehicles, obtaining vehicle aftermarket quotes, dealer/vendor documentation, purchase order processing, and reporting) Managed factory order status of 150-200 vehicles.

Performed incentive audits for both Fleet and Retail clients. Education

Bachelor of Science/ Business Management Degree - University of Phoenix September 2009 Aviation Hydraulics School - United States Navy

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