Information Technician Coding Specialist

COURTNEY BOUTAIN

Napoleonville, LA 985-***-**** ************@******.*** www.linkedin.com/in/courtney-boutain-b68996167/

HEALTH INFORMATION MANAGEMENT PROFESSIONAL

Medical Billing and Coding Specialist offering experience providing detailed processing and coding of electronic health records, and providing administrative, record keeping and patient support in a HIM setting. Previous experience in a direct patient care setting. Advanced knowledge of medical terminology and HIPPA regulatory compliance, ensuring that confidential information is secured and released in accordance with legal, ethical and institutional requirements.

Core Competencies:

Health Information Management (HIM) Medical Coding Credentialing Electronic Medical Records (EMR)

Healthcare Information Technology (HIT) US Health and Insurance Portability and Accountability Act (HIPPA)

Medical Terminology Medical Records Healthcare Management Patient Confidentiality Quality Assurance

PROFESSIONAL HIM EXPERIENCE

Select Medical, New Orleans, LA 02/2020 – 02/2021

Health Information Technician

Led and directed health information management services across the rehab facility ensuring it maintains quality, accuracy, accessibility and security both in paper files and electronic systems. Maintained a well-organized and efficient medical records system by performing retrieval of records, review of paperwork and signatures, organization of records, audits of health information within narrow timeframes. Continuously improved systems and processes to maintain optimal security and confidentiality of facility health information and reduce the risk of data loss. Provided patient support for billing and services questions.

Organized credentialing data for clinical databases and submitted monthly JCAHO Tracer reports to Governing Board to ensure accuracy and timeliness of applications and background checks.

Protected patient privacy by limiting access to data, monitoring file use and conducting regular risk assessments.

Collaborated with physicians, medical staff, nurses and clinical teams to improve quality of incoming documentation and improve handling of health information.

Assisted with admissions and discharges to support the smooth movement of patients into and out of departments.

Worked with medical coding to review clinical statements and assigned standard codes to ensure accuracy and timely reimbursement.

South Louisiana Medical Associates, Houma, LA 02/2018 – 09/2019

Medical Coder

Managed coding and abstracting of inpatient and outpatient medical records, verified coverage with insurers, filed required forms and submitted paperwork to comply with ICD-10-CM coding regulations and obtain timely payment. Maintained a well-organized and efficient medical records system, and kept all files secure and confidential to protect patients and comply with HIPPA. ICD-10-CM, and internal compliance.

Followed up on claims submitted to insurance companies to mediate disputes and obtain reimbursement for services rendered during patient’s treatment.

Reviewed periodic billing error reports and addressed, resolved, or reported unusual findings to reduce kickbacks from insurance companies and maximize timely payments.

EDUCATION

Associate of Science - Health Information Management Herzing University, New Orleans, LA (In Progress)

Associate of Occupational Studies - Health Information Management Billing & Coding BlueCliff College, Alexandria, LA

Awarded National Technical Honor Society Graduated with Honors

PRIOR DIRECT PATIENT CARE EXPERIENCE

St. Joseph Manor, Thibodaux, LA 03/2011 – 07/2012

Personal Care Assistant

Provided physical and emotional support to patients and families of those with terminal conditions. Assisted patients with bathing, dressing, and routine housekeeping, and managed daily living needs such as shopping, organizing medicines and transportation to medical appointments. Provided companionship to patients, engaging them in activities and conversation, while maintaining a safe and clean environment.

Assumption HealthCare – Heritage Manor, Napoleonville, LA 02/2006 – 02/2010

Certified Nursing Assistant

Monitored patient’s conditions by recording vitals, performed light housekeeping, and supported patients with daily hygiene, feeding, dressing, walking and exercising, and transported them to medical appointments. Communicated with physicians, nurse and other caregivers to exchange information about patients’ conditions, treatment plans and activities, to ensure continuity of care.

CERTIFICATIONS

Certified Nursing Assistant (CNA) Louisiana Nurses Registry # 149815

TECHNICAL SKILLS

CPT Codes IDC-10-CM Coding HCPCS Epic ACS Billing Microsoft Office (Word, Excel, PowerPoint, Outlook) Microsoft Teams MediTech HMS

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