WYNN ROSE ESTRELLA PALERMO

**i Tower *, Forbeswood Parklane Residences, 26 St. Rizal Drive BGC, Taguig

admotq@r.postjobfree.com

Mobile Number (63-998-***-****

SAP Security and Basis Consultant for over 10 years, strong skills and knowledge to authorization concepts, professional experience as SAP Basis Consultant.

ELIGIBILITY & AWARDS RECEIVED

Employee of the Month November 2009

Most Valuable Employee of the Quarter January 2010

Trainings/Seminars:

ITIL WALL STREET SIMULATION

ITIL V3 CERTIFIED

ADM100 SAP Web AS Administration I

iGDE (Integrated Global Development Environment)

Key areas of Knowledge, Trainings and Experience Encompass:

SAP Business Solutions: SAP HANA, SAP ERP R3, SAP ECC 6.0, SAP GRC AC, BRM, EAM

SAP NetWeaver Application:

SAP MDM, SAP BW/BI

Other SAP Application: Fiori, IDM, Ariba, Concur, SolMan, C4C

Modules in SAP: Security, Basis

Other Technologies: MasterSAF DW, OneSource, BrickFTP, DSP, WEB ID, Blackline, BPC

Database Technologies: HANA, Oracle, DB2 390, SQL Server

Operating Systems: Windows 10, Windows XP, Windows NT, UNIX

PROFESSIONAL EXPERIENCE:

ACCENTURE INC.

June 2018 – February 2021

16th Floor Cyber Gate 1, Robinsons Pioneer Boni Ave. Mandaluyong City

SAP Security Specialist

Analyzed authorization problem/errors and implement appropriate solution.

Experience working with GRC AC, ARA, BRM, EAM and have knowledge to GRC RM and PC

Responsible for creating and modifying roles using BRM/PFCG.

Maintaining users and role provisioning in IDM, Fiori, HCM, SolMan, Onesource, MasterSAF DW, C4C, Ariba, Concur, BrickFTP, DSP, WEB IDE, have knowledgeable in SuccessFactors.

Perform SU25 activities and maintained/customize authorization in SU24.

Have knowledge in SOD and creating rule sets.

Work with functional and business/clients trouble shoot a complex access problem.

Involve in transition from project to operational BAU support.

Guide the team on the process on how to resolve issues and utilize best practices.

Worked on creation of client specific job roles/ID’s which involves the integration of GRC, IDM and SuccessFactors.

Responsible for the monthly HR process demand, includes role changes, creation of job ID’s, addition and removal of roles as per business requirements.

Review, approve and provide inputs on the documents created by the team.

Propose Ideas and innovation that can help the team to provide solution in a faster and accurate manner.

June 2012 – April 2018

Company: Coats J&P Limited

20th Floor SM Aura Tower 26 St. cor Mckinley Parkway BGC Taguig City

SAP Basis / Security Support

Daily Responsibilities

Monitoring and response to calls according to users request or inquiry

Responsible for creating and modifying master/derived roles using PFCG

Knowledgeable in Segregation of Duties (SOD)

User administration (creating, maintaining, deleting user accounts and assigning roles) Managing user login parameters and password parameters

Create, maintained roles in BI

Creating BW roles and restricting them in Queries, Infocube, Infoarea levels

Create, upload, maintained roles in GRC

Create, maintained roles for Fiori users according to their specific release code

Maintaining user ID’s in Enterprise Portal, Console and Data Manager

Used Enterprise Portal User Management Engine (UME) for creating Portal Users/User Groups, assign roles/user group to the users, Lock/Unlock Users

Maintaining Fire Fighters ID’s and extracting Fire Fighter logs

Extensive used of SU53, SU24 and SUIM to identify and assign authorization issues to users

Troubleshoot printer issues

Monitor, re-run and schedule jobs according to requestors

Utilize SECATT for mass user and roles creation.

April 2007 – June 2012

Company: HEWLETT-PACKARD

3rd Floor Two World Square, Mckinley Hill, Bonofacio Global City Tuguig

SAP Basis Support Engineer - plays a role in support of SAP Basis in different HP client (General Motors, Shimano, CapitaLand, Digitel, Valeo, Bekaert, and Kone)

Projects Supported in SAP Basis:

General Motors – Multi-National Automotive Manufacturer

Shimano – Cycling, Fishing and Rowing Manufacturer

CapitaLand – Asia’s Largest Real Estate Company

Digitel / Sun Cellular – Telecommunications Company

Valeo – Brake Linings and Clutch Facings Manufacturer

Bekaert – Steel and Wire Manufacturer

Kone – Global Leaders in the Elevator and Escalator Industry

Daily Responsibilities for All of the Accounts

Handling routine, change tickets and resolve it according to SLA

Performing daily system checks and monitoring of different accounts

Report issues such as canceled jobs, failed updates and other critical issues that can affect daily business process

Re-run or schedule jobs according to requestors

Uploading or downloading files from system to desktop

Investigate and resolved issues that encountered by the systems

Coordinate with counterpart team for critical issues to be resolved on time

Respond to inquiries on assigned account

Generate report for specific Account

Importing transport request in QA and Production system with specify client base on the need of the requestor

Check system table space and utilization in UNIX and alter or adding space to any critical table.

Perform password change in Unix to all the system according to schedule

Stopping and starting SAP applications servers and database

Creating tickets and assigning to different workgroup.

Create roles and assigned to specific users.

Monitor Backups using Data Protector with the following accounts (Valeo, Bekaert, Kone)

Restore backup files as per request by our customers

Transferring files from desktop to OS level (production, QA and DEV systems)

Opening of clients and RFC connections according to specific time and date

Maintaining password for SOX and non-SOX systems

Knowledgeable with the different policies, procedures and standards of ITIL

Ensures smooth transition of tasks/activities to the next person on-duty by giving complete, timely and accurate status

November 2004 - March 2007

Computer Professionals Inc.

Client Company: Procter and Gamble Asia Pte. Ltd.

23rd Floor Petron Mega Plaza, Sen. Gil Puyat Ave, Makati City

Service Desk for ITBS (Information Technology Business Solution):

Plays a role in Local, Regional and Global Clients in support of SAP Security

Serve as point of contact of USSC’s (User SAP Security Contact) and end users in their area of responsibility.

Define, implement and follow-up on security standards for the client(s)

Assist users in the processes involved and related to Security Issues

Resolve the security problems/issues encountered by the user, maintained roles/profiles in SAP systems for P&G Asian markets and ensured that users are valid, authorized and appropriate to user role.

Create roles and profiles with specific codes that is needed by the user

Manages the user permissions with SAP Roles

User Creations in the sap system with proper approval

Transporting roles from one system to another

Work with development team to come up with custom authorization objects

Creating SAP roles in Sap System for End Users in DEV, QA, PROD

EDUCATIONAL ATTAINMENT

COLLEGE: AMA Computer University

BS Information Technology 2001-2004

VOCATIONAL: AMA Computer Learning Center

Computer System Design & Programming 1998-2000

Attitude:

Focal point to detail

Reliable and Adaptable

Acclimatize easily

Works well with a team and independent.

Strong English written and verbal skills.

Willing to be trained and can push my self to the limit in order to meet the demand of the company and serve my purpose.

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