WYNN ROSE ESTRELLA PALERMO
**i Tower *, Forbeswood Parklane Residences, 26 St. Rizal Drive BGC, Taguig
****************@*****.***
Mobile Number (63-998-***-****
SAP Security and Basis Consultant for over 10 years, strong skills and knowledge to authorization concepts, professional experience as SAP Basis Consultant.
ELIGIBILITY & AWARDS RECEIVED
Employee of the Month November 2009
Most Valuable Employee of the Quarter January 2010
Trainings/Seminars:
ITIL WALL STREET SIMULATION
ITIL V3 CERTIFIED
ADM100 SAP Web AS Administration I
iGDE (Integrated Global Development Environment)
Key areas of Knowledge, Trainings and Experience Encompass:
SAP Business Solutions: SAP HANA, SAP ERP R3, SAP ECC 6.0, SAP GRC AC, BRM, EAM
SAP NetWeaver Application:
SAP MDM, SAP BW/BI
Other SAP Application: Fiori, IDM, Ariba, Concur, SolMan, C4C
Modules in SAP: Security, Basis
Other Technologies: MasterSAF DW, OneSource, BrickFTP, DSP, WEB ID, Blackline, BPC
Database Technologies: HANA, Oracle, DB2 390, SQL Server
Operating Systems: Windows 10, Windows XP, Windows NT, UNIX
PROFESSIONAL EXPERIENCE:
ACCENTURE INC.
June 2018 – February 2021
16th Floor Cyber Gate 1, Robinsons Pioneer Boni Ave. Mandaluyong City
SAP Security Specialist
Analyzed authorization problem/errors and implement appropriate solution.
Experience working with GRC AC, ARA, BRM, EAM and have knowledge to GRC RM and PC
Responsible for creating and modifying roles using BRM/PFCG.
Maintaining users and role provisioning in IDM, Fiori, HCM, SolMan, Onesource, MasterSAF DW, C4C, Ariba, Concur, BrickFTP, DSP, WEB IDE, have knowledgeable in SuccessFactors.
Perform SU25 activities and maintained/customize authorization in SU24.
Have knowledge in SOD and creating rule sets.
Work with functional and business/clients trouble shoot a complex access problem.
Involve in transition from project to operational BAU support.
Guide the team on the process on how to resolve issues and utilize best practices.
Worked on creation of client specific job roles/ID’s which involves the integration of GRC, IDM and SuccessFactors.
Responsible for the monthly HR process demand, includes role changes, creation of job ID’s, addition and removal of roles as per business requirements.
Review, approve and provide inputs on the documents created by the team.
Propose Ideas and innovation that can help the team to provide solution in a faster and accurate manner.
June 2012 – April 2018
Company: Coats J&P Limited
20th Floor SM Aura Tower 26 St. cor Mckinley Parkway BGC Taguig City
SAP Basis / Security Support
Daily Responsibilities
Monitoring and response to calls according to users request or inquiry
Responsible for creating and modifying master/derived roles using PFCG
Knowledgeable in Segregation of Duties (SOD)
User administration (creating, maintaining, deleting user accounts and assigning roles) Managing user login parameters and password parameters
Create, maintained roles in BI
Creating BW roles and restricting them in Queries, Infocube, Infoarea levels
Create, upload, maintained roles in GRC
Create, maintained roles for Fiori users according to their specific release code
Maintaining user ID’s in Enterprise Portal, Console and Data Manager
Used Enterprise Portal User Management Engine (UME) for creating Portal Users/User Groups, assign roles/user group to the users, Lock/Unlock Users
Maintaining Fire Fighters ID’s and extracting Fire Fighter logs
Extensive used of SU53, SU24 and SUIM to identify and assign authorization issues to users
Troubleshoot printer issues
Monitor, re-run and schedule jobs according to requestors
Utilize SECATT for mass user and roles creation.
April 2007 – June 2012
Company: HEWLETT-PACKARD
3rd Floor Two World Square, Mckinley Hill, Bonofacio Global City Tuguig
SAP Basis Support Engineer - plays a role in support of SAP Basis in different HP client (General Motors, Shimano, CapitaLand, Digitel, Valeo, Bekaert, and Kone)
Projects Supported in SAP Basis:
General Motors – Multi-National Automotive Manufacturer
Shimano – Cycling, Fishing and Rowing Manufacturer
CapitaLand – Asia’s Largest Real Estate Company
Digitel / Sun Cellular – Telecommunications Company
Valeo – Brake Linings and Clutch Facings Manufacturer
Bekaert – Steel and Wire Manufacturer
Kone – Global Leaders in the Elevator and Escalator Industry
Daily Responsibilities for All of the Accounts
Handling routine, change tickets and resolve it according to SLA
Performing daily system checks and monitoring of different accounts
Report issues such as canceled jobs, failed updates and other critical issues that can affect daily business process
Re-run or schedule jobs according to requestors
Uploading or downloading files from system to desktop
Investigate and resolved issues that encountered by the systems
Coordinate with counterpart team for critical issues to be resolved on time
Respond to inquiries on assigned account
Generate report for specific Account
Importing transport request in QA and Production system with specify client base on the need of the requestor
Check system table space and utilization in UNIX and alter or adding space to any critical table.
Perform password change in Unix to all the system according to schedule
Stopping and starting SAP applications servers and database
Creating tickets and assigning to different workgroup.
Create roles and assigned to specific users.
Monitor Backups using Data Protector with the following accounts (Valeo, Bekaert, Kone)
Restore backup files as per request by our customers
Transferring files from desktop to OS level (production, QA and DEV systems)
Opening of clients and RFC connections according to specific time and date
Maintaining password for SOX and non-SOX systems
Knowledgeable with the different policies, procedures and standards of ITIL
Ensures smooth transition of tasks/activities to the next person on-duty by giving complete, timely and accurate status
November 2004 - March 2007
Computer Professionals Inc.
Client Company: Procter and Gamble Asia Pte. Ltd.
23rd Floor Petron Mega Plaza, Sen. Gil Puyat Ave, Makati City
Service Desk for ITBS (Information Technology Business Solution):
Plays a role in Local, Regional and Global Clients in support of SAP Security
Serve as point of contact of USSC’s (User SAP Security Contact) and end users in their area of responsibility.
Define, implement and follow-up on security standards for the client(s)
Assist users in the processes involved and related to Security Issues
Resolve the security problems/issues encountered by the user, maintained roles/profiles in SAP systems for P&G Asian markets and ensured that users are valid, authorized and appropriate to user role.
Create roles and profiles with specific codes that is needed by the user
Manages the user permissions with SAP Roles
User Creations in the sap system with proper approval
Transporting roles from one system to another
Work with development team to come up with custom authorization objects
Creating SAP roles in Sap System for End Users in DEV, QA, PROD
EDUCATIONAL ATTAINMENT
COLLEGE: AMA Computer University
BS Information Technology 2001-2004
VOCATIONAL: AMA Computer Learning Center
Computer System Design & Programming 1998-2000
Attitude:
Focal point to detail
Reliable and Adaptable
Acclimatize easily
Works well with a team and independent.
Strong English written and verbal skills.
Willing to be trained and can push my self to the limit in order to meet the demand of the company and serve my purpose.