Receptionist Waitress
Resume:
SHEILA MAE C. TORREON
Home Address : Regina Compound Bajada Davao City
Email Address: ***************@*****.***
Mobile No.: 090*-***-****
CAREER OBJECTIVES:
To be able to work in an establishment where I can utilize the skills I have gained through my experiences. Be an asset to the company and to serve with integrity.
QUALIFICATIONS:
More than 2 years UAE experience in Food and Beverages Industry
Well-experienced & Trained Receptionist, Waitress & Sales Associate with Outstanding Customer Service Skill
Ability to work with several customers at one time, handle customer complaints,
handle telephone transactions quickly & courteously, notify customers, promote teamwork.
Strong written and verbal communications skills.
Understand the basic cooking directions and maintain the standards of hotel recipes.
Strong Team Player with Vibrant Personality
Hardworking, motivated, mature, independent, work-oriented and result-oriented, easy
to adopt in new environment, flexible and multi tasking.
EMPLOYMENT HISTORY:
Position : Waitress / Receptionist
Company name : Silsila Holding Company LLC
Tiara Revolving Fine Dining Restaurant
Marina Mall, Abu Dhabi UAE
Employment Period : March 2013 to Augaust 2015
Duties/Responsibilities:
Receptionist
Supervises and coordinates activities of dining room personnel to provide fast and courteous service to customers.
Schedules dining reservations and arranges special services for diners.
Greets guests, escorts them to tables, and provides menus.
Adjusts complaints of customers.
Assigns work tasks and coordinates activities of dining room personnel to ensure prompt and courteous service to customers.
Inspects dining room serving stations for neatness and cleanliness, and requisitions table linens and other dining room supplies for tables and serving stations.
Schedule work hours and keep time records of dining room workers.
May prepare beverages and expedite food orders.
Total receipts, at end of shift, to verify sales and clear cash register.
Collect payment from customers
Waitress :
Escort customers to their tables.
Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Clean tables or counters after customers have finished dining.
Collect payments from customers.
Position : Waitress
Company name : Dakimong Restaurant
Lahug Cebu City, Philippines
Employment Period : September 2011 to November 2012
Duties/Responsibilities:
Escort customers to their tables.
Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Clean tables or counters after customers have finished dining.
Collect payments from customers.
Position : Sales Associate
Company name : New City COMMERCIAL CENTER
R. Magsaysay Ave., Davao City, Philippines
Employment Period : May 2010 to July 2011
Duties/Responsibilities:
Ensure that each customer receives outstanding service by providing a friendly environment which includes greeting and acknowledging every customer, maintaining solid product knowledge and all other aspects of customer service.
Assist in floor moves, merchandising, display maintenance, and housekeeping.
Assist in processing and replenishing merchandise and monitoring floor stock.
Aid customers in locating merchandise.
Communicate customer request to management.
Assist in completing price changes within the department.
Participate in year-end inventory and cycle counts.
Assist in ringing up sales at registers and /or bagging merchandise.
Position : Waitress
Company name : Tajminar Indian Restaurant and Cuisine
Lanang Davao City, Philippines
Employment Period : January 2009 to March 2010
Duties/Responsibilities:
Escort customers to their tables.
Write customers' food orders on order slips, memorize orders, or enter orders into computers for transmittal to kitchen staff.
Check with customers to ensure that they are enjoying their meals and take action to correct any problems.
Serve food or beverages to customers, and prepare or serve specialty dishes at tables as required.
Perform food preparation duties such as preparing salads, appetizers, and cold dishes, portioning desserts, and brewing coffee.
Remove dishes and glasses from tables or counters, and take them to kitchen for cleaning.
Clean tables or counters after customers have finished dining.
Collect payments from customers.
Position : Promo Merchandiser
Company name : Templar Manpower
Davao City, Philippines
Employment Period : April 2007 to March 2008
Duties/Responsibilities:
Selling and promoting offered products to the market.
Accommodate customers and able to communicate well on what items they will purchase.
Maximize sales volume.
Ensure appropriate signage and favorable shelves placement such as setup as well as the stocking, fronting, facing, and rotating of the manufacturer’s products.
Monitor stock inventory.
EDUCATIONAL BACKGROUND:
College Level: Business Office Administration
University of Mindanao
Bolton Street, Davao City, Philippines
(June 2006-March 2010)
Vocational Courses: Hotel & Restaurant Management
Singphil Technical Training Center Inc.
(October 30, 2011)
On-The-Job-Training: Actual Shipboard Training
Negros Navigation
(November 10, 2010)
PERSONAL BACKGROUND:
Nationality: Filipino
Date of Birth: February 10, 1987
Sex: Female
Marital Status: Single
CHARACTER REFERENCES
Atty. Janet Grace B. Dalisay-Fabrero
Director of the Regional State
Prosecution Office (RSPO) XI
Contact this candidate