Richard C. Ruggieri

*** **** *** **

Thompson, CT 06277-1443

Phone: 860-***-****

E-mail: admopj@r.postjobfree.com

PROFILE: Seasoned, fully professional Electronics Engineering Technician/Technical Support Engineer with more than 35 years of technical experience wishes to continue his education while furthering his career working for an electronics company. End goals would include supervisory and training responsibilities utilizing a proven record of technical expertise and polished managerial skills.

COMPUTER

SKILLS: Excel, PowerPoint and CRM software SalesLogix and SalesForce. JTAG Programming software Xilinx and Data Blazer.

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PROFESSIONAL

EMPLOYMENT:

Grassvalley, LLC 9-17-01 to 4-30-21

3499 Douglas-B-Floreani Rue

St.Laurant, Montreal, QC

Canada, H4S 2CS

Technical Support Engineer

Assist in resolving customer technical problems with fiber optic broadcast equipment over phone, email or chat.(home office)

Assist new customers in configuring fiber optic transmitters and receivers to and from coax lines.

Write and issue RMA tickets to document and control RMA equipment in repair lab.

Worked with CWDM and WDM optical devices and LASER driver circuits.

Analyzed CWDM devices for response and channel separation.

Troubleshoot High-speed video, audio and data circuitry to component level.

Worked with Singlemode and Multimode fiber.

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Via Systems (formerly Pagg Corporation) 8-95 to 9-01 425 Fortune Blvd., Milford, MA

Electronic Engineering Technician

Troubleshoot a wide variety of modems, video, RF communications and computing products printed circuit boards in a contract-manufacturing environment.

Supervise technical start-up of contract projects with new customers.

Install and configure test stations for a variety of circuit board products as well as write test procedures and train production technicians.

Coordinate calibration of test equipment and perform ESS nitrogen

chamber testing.

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A-Copy Incorporated (now IKON corporation) 6-87 to 8-95

315 University Ave., Westwood, MA

Shop Technical Manager

Electronic and mechanical assessment of Canon, Royal and Minolta photocopying machines and IBM Electronic typewriters.

Performed telephone technical support.

Oversaw 7 technicians, including their training and the end responsibility to the clients for the quality of their work. Also responsible for recruitment of

new technicians.

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Walco Electric, Incorporated 7-84 to 6-87

303 Allens Ave., Providence, RI

Field and Test Engineer

Start-up of industrial SCR drives and process control systems at the client facility. Troubleshot installations ensuring efficient long-term operation.

Test engineering performed on new, custom-built drive systems.

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EDUCATION: Community College of Rhode Island

Warwick, RI

Associates of Applied Science degree in Electronics

AWARDS: Most Successful Electronics Student in graduating class of 1982.

INTERESTS: Classic Car Restoration

Professional references available upon request.

Contact this candidate