Service Manager Customer

Gloria A. Smith

Account Manager

**** ********* ** ******* ** 38128 901-***-****

*************@*****.***

Swift Transportation

Analytical, energetic, and detail-oriented customer service manager with 26 years of experience in account management with great customer service skills

Experience

Processed customer billing invoices and payment daily for monthly billing cycle for 4 years.

Improved customer service rating and solved problem

using active listening and customer service skills

Supervised daily booking operator with attention to accounts receivable, accounts payable banking reconciliation and disbursements.

6 years worked with dispatch and cross train with customer service team to assist with driver, retention and good miles for drivers.

11 years worked with sales team and logistics team to increase revenue and keep trucks rolling to make sure drivers are happy and still create profit.

Education DeVry Institute – Transportation -logistics

Excellent written and oral communication skills

A passion to learn and increase skills.

Time management

Problem solving

Multitasking

I would very much like to discuss opportunities with [Company Name]. To schedule an interview, please call me at [phone]. The best time to reach me is between [earliest time] and [latest time], but you can leave a voice message at any time, and I will return your call.

Contact this candidate