Customer relationship management,innovative, hardworking, professional

LINDAKWAYISIBEAKWAYISI

CurriculumVitae

•Nationality:Ghanaian

•P.O.BoxDS1370,Dansoman

•MaritalStatus:Married •E-Mail:admokb@r.postjobfree.com

•Religion:Christian •Cel024-7813750

OBJECTIVE Myobjectiveistoaddvaluetoanyfinancialsetupororganizationwhich providesopportunityforcareeradvancement.

PROFILE

Excelentorganisationand administrative skils,with experience in dealing with customersandhighlevelworkloadswithinastrictdeadline.

Excelentoralandwrittencommunicationskils

Self-driven,andhighlymotivatedbyprofessionalexcelencetoachieveambitiousgoals andresults.

Assertive,innovative,adaptable,andhastheabilitytoinfluence,implementandbuild excelentrelationships.

Stronganalyticalability,flexible&detail-minded.

ACADEMICQUALIFICATIONS

PresbyterianUniversityColege. 2018-Ongoing

BscBusinessAdministration(Marketing)

SunyaniPolytechnic

HighNationalDiploma(Marketing) 2002-2005

OrdinaryLevelCertificate(O’level) 1998-1999

HarvardColege(SSCE) 1995-1998

WORKINGEXPERIENCE

MidlandSavingsandLoansLtd(CustomerRelationshipOfficer)2013-TO2019

Dailyaccountopeningatthebranch.

Amendaccountopeningandsignaturecapturing.

Responsibleforfilingloanformatthebranch

EducatingandcounselingcustomersonMSLproductandservices

ResponsibleforE-businesstransactions(mtn,Airtel,Tigo,Westernunionmoney transfer,E-zwish.

Preparingdailycustomerreport.

Preparingdailywalk–inreport

PreparingweeklyE-businessreport.

Dailycalingofdormantaccount

NyahoMedicalCenter(Receptionist) 2010-2013

Receivingandmakingphonecals.

Makingandprocessingpatientfolders.

Enteringpatientdatainthecomputer.

Generateinvoiceforthepatient.

NationalYouthCouncil(NationalServicePersonnel) 2005-2006

Iworkaspartofasmalteam which involvestimemanagement,negotiation, commitmentandcommunicationwithkeycustomers.

Aspartofmydiplomacourselalsoparticipatedingroupproject. RELATEDWORKINGEXEPERIENCE

AkuafoAdamfoMarketing(Attachment) 2002-2003

Takingstocksandsendingreport

Distributemoneysentfromheadofficetothepurchasingclerks

Convincingcustomerstoalwaysseltheirproducttocompanieswhowilpaythem instantly.

PremiumAfricanTextile(SalesAssistant) 2000-2001

Producingstockcontrol

Processingordersandinvoice

Handlingandloggingcustomerqueries

Facetofacecommunicationwithcustomers

SGSSB–Sefwi-WiawsoBranch(PromotionDeskAssistant) 2000(6months)

Providefacetofaceserviceifcustomerscannotbedealtwithonthephone.

Producingstockcontrolreport.

Convincingcustomerstoparticipateintheon-goinglionsavingraffle

Settingupnewcustomersaccount.

AWARDANDCERTIFICATE

ProfessionalMarketersAssociationofGhanaStudent.

RoyalAnti-AIDSclub

HOBBIES

Cooking

Singing

Watchingmovies

Reading

Research

COMPUTERLITERACY

AppreciableknowledgeintheuseofExcel,WordprocessingandPowerPoint. REFERENCES:

MrSamuelOtoo MrEmmanuelYorke

SGSSBBankLtd AkuafoAdamfoMarketingCompanyLtd

Manager(Sefwi-Wiawso) OperationsManager

024*-****** 024*-******

MrA.Frimpong MrThomasAhovey

NationalYouthCouncil NyahoMedicalCenter

RegionalC0-ordinator Supervisor

024*-****** 024*-******

E-mail:admokb@r.postjobfree.com

MrAlbertRansfordNyarko.

MidlandSavingsandLoansLimited

CustomerRelationshipManager

027*******

E-mail:admokb@r.postjobfree.com

DrMosesAmegbe

PresbyterianUniversityColege

Administrator(TemaCampus)

024*******

E-mail:admokb@r.postjobfree.com

Contact this candidate