Eric Dowdell CSM, CSPO, PSM
*********@*****.***
Scrum Master/Engineer
Leveraging engineering and Agile Project Management to deliver high quality work and quantifiable results
PROFESSIONAL EXPERIENCE
Charles Schwab
Scrum Master/Agile Project Manager (Mobile Technology) – January 2021- Current (Contract to hire)
Support agile based SDLC for software development creating necessary standards, tools and best practices while transitioning from Waterfall to Agile
Participate and support development and software delivery
Maintain process and metrics documentation
Ensure the development teams are practicing the core agile principles of collaboration, prioritization, team accountability, and visibility
Update agile tracking systems to provide transparency using Jira.
Collaborate with Product owners on user stories, and feature roadmaps
Facilitate PI planning events with other scrum masters
Support the development managers and project leads as necessary
Assist with internal and external communication, improving transparency, and predictability
Assist team with making appropriate commitments through story selection, task definition and capacity management
Identify and remove impediments, prevent distractions that interfere with the ability of the team to deliver the sprint goal
Facilitate discussion, meetings and conflict resolution
Empower the teams to self-organize
Improve the productivity of the sprint teams through use of metrics and retrospectives.
Ensure the team strives to make each increment of functionality potentially releasable
Participate in the organization and planning of the development schedule based on methodology that has been developed to create a cohesive plan with identifiable platform dependencies, and major milestones, and manages the agreed project user stories and schedules, ensuring successful completion within scope, budget, time, and quality parameters
Powerhouse Group Enterprises
Chief Visionary Officer/Scrum Master, Round Rock, TX, August 2020 – October 2020 (Contract ended)
Implement agile and Scrum Practices across all departments
Train team, stakeholders, and customers on Agile and Scrum Processes
Remove impediments that distracted the team
Recruit top talent needed that fits the organization needs
Learning and structuring organizational charts and workflows for all departments.
Learning and scaling to budget all departments and reporting
Learning corporate finance, mergers, and acquisitions
Daily reporting to CEO on all business activity
Implement ideas and activities to improve employee retention and workspace environment.
Universal Orlando Resort
Scrum Master (Mobile and Web), Orlando, FL, Dec 2018 – March 2020
Facilitate scrum events including sprint planning, retrospectives and sprint demos between 3-4 teams.
Assisted in transforming the organization from Waterfall to an Agile Environment
Work with the Release Train Engineer to integrate efforts with other teams utilizing SAFe.
Coordinate PI Planning with other Scrum Masters and Team members
Consult with the Product Owner to validate and communicate team priorities.
Guide, coach and motivate the team with the goal of increasing productivity
Guiding the team and organization on how to use Agile/Scrum practices and values to drive end value
Serve as the team’s Scrum expert. Guide the team toward improving the way they work
Remove impediments to help the team reach an optimum, sustainable velocity.
Guide the team on self-organizing to fill in the intentional gaps left in the Agile/Scrum frameworks.
Foster accountability, transparency, and regularity in status updates. Remove impediments external to the team. Ensure that the Rally system is always up to date to reflect the current state.
Assess the Scrum Maturity of the team and organization and coaching the team to higher levels of maturity, at a pace that is sustainable and comfortable for the team and organization.
Northrop Grumman
System Test Engineer/Scrum Master (MAF) Orlando, FL, April 2018 – Dec 2018
Leading automated testing effort using SQUISH automation tool
Transitioned MAF team from waterfall to an Agile Environment
Created agile powerpoint presentations for executive leadership and other DMON teams
Writing up bug issues to software team.
Run successful simulation testing events with customers during flight and testing exercises
Utilize software tools that verify and validated simulation systems and their performance on a global network
Create test plans, test reports, system and software reports, and track bugs and issues
Supported the development and execution of comprehensive plans, procedures, and schedules for integration of MAF aircraft simulators at remote sites
Reviewed, evaluated, and validated system requirements against MAF DMO O&I products to ensure completeness
Analyze system requirements that impacts requirements or design specifications
Conducting Scrum trainings for team members
Mentoring Scrum team members on agile development principles, best practices, including implementation of process improvements ideas learned from retrospectives.
Facilitating daily scrum meetings, sprint planning meetings, sprint review meetings, and sprint retrospective meetings.
Mentoring and coaching scrum teams on Relative Estimation and User Stories writing.
Tracking team’s velocity and progress by utilizing sprint burndown charts, and release burndown charts on an ongoing basis.
Northrop Grumman
Software Engineer/Scrum Master Orlando, FL, June 2017 – April 2018
●Peer Reviewed code issues weekly
●Integrated continuous improvement solutions after receiving feedback from the customer.
●Refactoring C# code to fix bug issues.
●Facilitated daily scrum meetings and review meetings.
●Conducted sprint retrospective and followed up on action items for continuous improvement.
●Removed impediments that hindered the team’s progress.
●Collaborated with other Scrum Masters every two weeks to discuss new techniques and problems.
●Assisted the Product Owner on product backlog maintenance and refinement.
AccuReg Software
Software QA Engineer/Software Developer/ Jr. Scrum Master, Mobile, AL, August 2016 – May 2017
●Contributed to fully automating the company’s software
●Worked on bug issues, and code refactoring
●Assisted with transition from Waterfall to Agile
●Facilitated Scrum Ceremonies (Sprint Planning, Daily Scrum, Sprint Review and Sprint Retrospective)
●Facilitated relative sizing story estimation using Planning Poker
●Used tracking metrics such as burndown/burnup charts to measure team’s progress
University of South Alabama
IT Student Assistant, Mobile, AL, August 2014 – August 2016
Assist the professor by grading IT student’s exams, projects, and assignments.
Offer assistance to 60 students a semester by answering e-mails, and open up labs 20 hours a week to help students work on projects and homework
University of South Alabama
Police Aux, Mobile, AL, August 2013 – August 2014
Improved event functions by providing a variety of services to the community on campus such as transportation for disabled people,and trafficking major events such as basketball and football games, and 5k runs.
PROFESSIONAL DEVELOPMENT/CERTIFICATIONS
Scrum Alliance
●Certified Scrum Master (CSM)
●Certified Scrum Product Owner (CSPO)
Scrum.org
●Professional Scrum Master (PSM)
●PMP – Plan on taking 2021
SAFe Scrum Master (SSM) – Plan on taking 2021
AMAZON WEB SERVICES
●AWS Solutions Architect Certification – Plan on taking 2021
EDUCATION
University of South Alabama, School of Computing, Mobile, AL 2013 – 2016
●Bachelor of Science in Information Technology
●The National Society of Black Engineers, Treasurer
●Omega Psi Phi Incorporated, Basileus, Keeper of Records and Seals
Southern Union State Community College, School of Science, Wadley, AL, 2010– 2013
●Associates of Science in Science
●Dean’s List (2011-2013)
●Phi Theta Kappa Honors Society (2011-2013)
●Men’s Basketball Team, Sophomore Captain (2011-2013)
TECHNICAL EXPERTISE
Agile PM Tools Jira, Rally
Languages HTML, CSS, JavaScript .NET, Swift, SQL, Java, C#,
Applications Microsoft Office, Microsoft Visio, Microsoft Project, GitLab, GitHub, Firebase,
Adobe Creative Cloud, NetBeans, Brackets Notepad++, Visual Studio, WordPress,
Source Tree, XCode, Android Studio, MAMP, Virtual Box, SQUISH
Databases MS SQL Server, Postgress SQL,
Operating Systems Mac OS, Windows OS/Linux