Monique Urzua
EXPERIENCE
Knott’s Berry Farm, Buena Park — General Sales Associate
June 2019 - PRESENT
I would typically help run my assigned gift store. My duties included: cashiering, cleaning, organizing, restocking, preventing shrinkage, customer service, printing photos, and opening/closing the store. The environment was diverse and sometimes had me working in other roles, such as handling candy, taking inventory, and working in the stockroom. TJ MAXX, Downey — Sales Associate
May 2017 - October 2018
I was mainly a cashier and often dealt with returns. The environment also allowed me to do other jobs like jewelry counter attendant, dressing room attendant, cart collector, and stocker.
H&L Towing, South Gate — Invoice Clerk
April 2015 - June 2018
My job entailed inputting invoices, dealing with customers, answering phones, and keeping the office clean.
EDUCATION
California State University, Long Beach
August 2016 - June 2021
I am majoring in English Education with an emphasis on Literature, and am minoring in Medieval Literature. I am currently on the Dean’s List. Warren High School,Downey
August 2012 - June 2016
I graduated from High School.
8042 Quoit St
Downey CA, 90242
(562) 745 - 5497
moniquelizbeth@yahoo.
com
SKILLS
Adaptability
Communication
Customer Service
Dependability
Organization
Phone Etiquette
Problem-Solving
Proficiency in Filing
Time Management
Languages
English
Some Spanish (not
fluent)
Other
Food Handling License