Curriculum Vitae

Namrita Kachroo

Email: admodx@r.postjobfree.com

Cell: +1-437-***-****

Experience Summary

●Total work experience of 8+ years of Software Testing / Quality Assurance across multiple domains (HealthCare, Telecoms, Banking and Finances, Automobile) and technologies (Saleforce.com, Java, C++).

●Assist for collecting, documenting, and confirming business requirements and functional specifications.

●Actively involved in developing and executing Test Cases- Functional Testing, Integration Testing, Browser Compatibility Testing, System Testing, and User Acceptance Testing.

●Expert in preparation of the Test Strategy, Test Plan, Validation Plan and Verification Plan.

●Expert in Requirement Analysis, Test documentation, Bug/Issue reporting/tracking.

●Experienced on Bug Tracking using Bugzilla, Mantis Bug Tracker, Quality Center, Jira and Vantive.

●Experience in Rational Team Concert (RTC) tool for software development process, including agile planning, process definition, source control, defect tracking, build management and reporting.

●Experience in formal methodologies – Waterfall and Agile.

●People Management - Expectations Management, Mentoring & Grooming the team.

EDUCATION

Degree and Date

Institute

Major and Specialization

Bachelor of Engineering, June 2006

Shri Sant Gajanan Maharaj College of Engineering, Shegaon, Amravati, Maharashtra

Information and Technology

PROFESSIONAL EXPERIENCE

Company

Duration

Position

Location

Cummins Inc. USA(Contractual)

July 2017 to Sep 2018

IT Business Analyst/QA

Columbus, IN, USA

US Technology International Private Limited

Dec 2015 to April 2016

Test Analyst

Bangalore, Karnataka, India

KVP Business Solutions Private Limited

June 2012 to Nov 2015

Lead Quality Consultant

Bangalore, Karnataka, India

Applexus Technologies Private Limited

Jan 2012 to June 2012

Test Engineer

Bangalore, Karnataka, India

Amdocs Development Centre India (Contractual)

Oct 2010 to Oct 2011

Subject Matter Expert

Pune, Maharashtra, India

Berggruen Car Rentals Pvt Ltd

Apr 2008 to Dec 2009

Customer Relations Executive

Pune, Maharashtra, India

PROJECTS

Employer: Cummins Inc, USA (Contractual - Infotree Services Inc, July 2017 - September 2018) – IT Business Analyst/ Quality Assurance

Responsibilities:

●Provides support and assistance to technology team serving as a liaison between business and technology to translate strategic and tactical objectives into workable solutions.

● Assists in capturing analyzing and documenting business and end user requirements. Involved in the preparation of the testing strategy and testing the execution plan.

● Assists business and functional resources in the design of efficient business processes that fully leverage technical solutions being delivered or developed.

●Performed Functional Testing, User Acceptance Testing, and Integration Testing.

●Attended and participated in project meetings, as a participant, facilitates project status meetings.

●Trained new staffs on quality assurance personnel.

Client : Cummins Inc

Description: This application is for Cummins dealers and distributors (Cummins Engine). This application is in Salesforce.com platform. This application is the one platform for dealers or distributors which includes integration with many other systems like issue filing, Claims, Warranty, Invoicing, Customer Care.

Employer: US Technology International Private Limited (December 2015 - April 2016) – Test Analyst

Responsibilities:

●Created Requirement Traceability Matrix to ensure compressive test coverage of requirements.

●Responsible for writing Selenium WebDriver Code using Java.

●Performed Sanity, Smoke and Regression Testing.

●Preparation Verification and Validation Test Plan and Execution Report.

●Participated in Project Demo (Sprint Demo) meetings and Planning Meetings.

Client: Philips India

Description: Philips India wants to create a home health care service targeting respiratory, cardiac, palliative, and postsurgical Patients in collaboration with Physicians and hospitals. This project was in Salesforce.com platform.

Employer: KVP Business Solutions Pvt Ltd (June 2012 - November 2015) – Lead Quality Consultant

Responsibilities:

●Review business requirements and specifications for consistency in quality standards and preparation for testing.

●Responsible for management of all Quality Assurance functions include planning, strategy, and testing execution.

●Define test plans and write test cases for core technology and applications.

●Performed Black Box, Functional, Sanity, User Acceptance and Regression Testing.

●Transfer knowledge to members of client’s team and act as an expert.

●Ensure that QA process is documented and communicated and adequate to ensure agreed quality levels for the application.

●Facilitates weekly Quality Assurance meetings and maintains agenda.

1.Client: Janalakshmi Financial Services

Description: Janalakshmi Financial Services is a for-profit NBFC serving the urban undeserved, with the promoter stake held in the not-for-profit entity Janalakshmi Social Services. This Software maintains Customer Details and their verification for the eligibility of taking loans and deciding Meeting Center for the collection. This application is in Salesforce.com platform.

2.Client: Banjo Loans

Description: Banjo is an online lender providing secured and unsecured loans to small business. Banjo looks at more than just assets and collateral, leverage the power of data to obtain a more holistic view of a business. This application is in Salesforce.com platform.

3.Client: Arvind Mills Limited

Description: Arvind Mills Limited is a textile manufacturer and the flagship company of the Lalbhai Group. It manufactures cotton shirting, denim, knits, and bottom weights (Khakis) fabrics. This application is in Salesforce.com platform.

4.Client: Lenovo India

Description: This software was developed for Lenovo India. This software maintains the whole CRM process which includes DMU creation (Account), Opportunity, Quote Creation etc. based on the customer’s requirements. This application is in Salesforce.com platform.

5.Client: Givaudan (Online- Customer Portal)

Description: Givaudan is the global leader in the fragrance and flavor industry, offering its products to global, regional, and local food, beverage, consumer goods and fragrance companies. This software maintains the online transaction of Requests (Products) from the customer Portal and maintains the data into the Sales force. This application is in Salesforce.com platform.

6.Client: Sales Conquest - Alexion

Description: This software was developed for Sales Conquest. This software maintains the whole CRM process which includes Contacts, Accounts, Patients (opportunities) etc. based on the customer’s requirements. This application is in Salesforce.com platform.

7.Client: Titan Corporate Sales

Description: This software was developed for Titan Corporate Sales which includes Watches, Jewelry and Lifestyle division. This software maintains the whole CRM process which includes Campaigns, Opportunity, Product etc. based on the customer’s requirements. This application is in Salesforce.com platform.

8.Client: Bigkite - Skin Vitality

Description: This software was developed for Skin Vitality. This software maintains the whole CRM process which includes Campaigns, Appointments, Treatments etc. based on the customer’s requirements. This application is in Salesforce.com platform.

Employer: Applexus Technologies Private Limited (January 2012 – June 2012) – Test Engineer

Responsibilities:

●Reviewed Business requirements, IT Design documents and prepared Test Plans for all assigned project releases.

●Trained new staffs on quality assurance personnel.

●Preparing daily status reports, weekly status report and reporting to the higher management on daily/Weekly basis.

●Involved in reviewing the test cases written for functional testing as per the scenarios created.

●Reported and tracked defects using Bugzilla.

Client: Emudra (Dealer Management System)

Description: This software was developed for Emudra for Dealer Management System which will help OEM’s and Dealers to do their day-to-day business operations using a centralized system. This business functionality has been spanned across the three business areas namely Sales, Service and Spares.

Employer: Amdocs Development Centre India (Contractual – Magna InfoTech, October 2010 - October 2011) – Software Test Engineer

Responsibilities:

●Analyzing business requirements, technical specs for planning and developing Test Plan and Test Cases.

●Managing end to end testing for assigned applications ensuring test design specification and test cases are completed and meet business/system requirements.

●Participating in CR walk through for seeking clarification from Development and Business Team.

●Preparing Test data and Test Plan.

●Performing Regression, Functional and Integration testing.

●Reported and tracked defects through Vantive Web Client.

1.Client: AT&T – US (Wireless Ordering Systems)

Description: Wireless Ordering System Implementation is an initiative to deliver a web-based ordering system for AT&T’s ICS wireless customers (Carriers) to enhance the ordering experience and streamline the current process.

2.Client: AT&T – US (Local Number Portability)

Description: Local Number Portability refers to the ability to change the service provider while keeping the same telephone number.

Employer: Berggruen Car Rentals Private Limited (April 2008 – December 2009) – Executive Customer Relation

Responsibilities:

●Ensure outstanding customer satisfaction by maintaining strong working relationships.

●Handle client issues throughout the implementation life cycle in a timely and accurate fashion.

●Provide proper refund and compensation to customers on time.

●Maintain complete and accurate customer correspondence data.

●Develop and update client related reports.

●Present monthly reports and analysis to the managers on the growth of the marketable customer database, developing initiatives to help improve.

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