RAJDIPSINH ATALIYA
Mobile: 647-***-**** Email: ************@*******.*** LinkedIn: iamrajdipsinh
PROFESSIONAL SUMMARY
Accomplished and results-driven Analyst with 5+ years of experience working on analyzing the data to deliver meaningful and actionable insights at multiple levels in CPG, Retail & Service industry; developing solutions using statistical techniques, various tools & extensive knowledge of generating new methods for data analysis.
SKILLS
Expertise using SAS tools, SQL, Nielsen & IRI analytical tools, Answers Desktop
Learning experience working on Tableau, R, Project Jupyter, Java
Technologically advanced in MS Excel (macros, v-lookups and pivot tables), MS Office
Ability to deliver the right solution to the client using analytical and problem-solving skills
Proficient in Interpreting Data, identifying Trend and deriving actionable consumer insights
Excellency in building and maintaining work relationship through communicating at various level in order to get align with the clients and other teams
Able to communicate proactively and deliver the results on timely manner
A quick learner having an ability to adopt new changes and excited to learning new things
WORK EXPERIENCE
Retail Store Manager June 2019 to till date
Freedom Mobile
Dealing with marketing strategies, merchandising, planning budget for each quarter
Handling customer complaints, issues and questions to resolve their problems which is increasing customers’ satisfaction
Ensuring that customer care is on top priority by delivering great customer service and overall experience to each customer walk in to the store
Creating a positive team environment to encourage them to perform the best of their abilities
Providing frequent training and mentoring team to ensure the success of each employee
Retail Specialist (Part-time) Nov 2017 to May 2019
Freedom Mobile
Delivered quality service by successfully achieving 95% in mystery shoppers’ audit
Consistently top performer of our dealers’ stores in terms of creating more sales
Ensured effective merchandise of products and displays to optimize sales and profitability
Organised and executed special events for mobile launch and trained new employees
Data Analyst April 2015 – May 2017
Tata Consultancy Services
Developed and performed tests on new inspection tool using MS Excel, SQL & Nielsen tools in order to improve the efficiency in analysis which resulted in 20-25%-time reduction
Coordinated with client service, Development & Reference Data team on daily basis for any updates, queries, recommendations & improvement which streamlined the process with 94-97% quality
Defined the problems through the interpretation of trends & patterns by using analytical tools of using Nielsen & SAS and allot to the concerned team in order to reach the solution
Delivered the report on time on weekly basis for the allotted clients as well as responsible for the team delivery being a spoc for the team and managing in absence of Team lead
Conducted brainstorming sessions on new analytical techniques to implement into the checklist which increases team productivity in 2 months
Analyzed the databases thoroughly from Category level to Item level and prepared reports of each client with meaningful and actionable consumer insights
Database Analyst January 2013 – April 2015
Tata Consultancy Services
Created, modified, tested, and deployed database structural as required based on project specifications depending on client requirements and guidelines
Experienced in manual testing, test automation, executing test plans, writing SQL queries in order to deliver the accurate databases
Responsible for raising queries using SQL to raise concern regarding on going issue and maintain the database and assist other teams in retrieving data for their projects
Implementation of relevant information and organize it in a logical and functional manner into database scripts and mapping of characteristics
ACADEMIC BACKGROUND
Certification: Big Data Analytics Sept 2018 - March 2019
York University
Post Graduate: Marketing Management Jan 2018 - April 2019
Seneca College
Post Graduate: Information System Business Analysis May 2017- Dec 2017
Northern College
Post-Graduation Diploma in Management July 2010 - April 2012
Parul Institute of Management
Bachelors of Commerce: Accounting July 2006 - April 2009
M.S. University Faculty of Commerce
AWARDS & RECOGNITION
Freedom Mobile –
Maximum revenue generator 2019
Highest Productivity 2018
Best new Employee 2017
Tata Consultancy Services –
TCS Star Performer 2016
Team Award by Client Nielsen 2015
GOLD award by Client Nielsen 2014