VINESSA VEGA
V
Shirley, New York
*******.****@*****.***
Experienced customer service representative ( 10+ years) known for top notch service and leading, service improvements across diverst industries, seeking to leverage experiences and leadership skills as a team client coordinator and lead. WORK EXPERIENCE
Client Coordinator
08/2020 to Present
FrontStreet Facility Solutions
Bohemia, New York
Perform routine preventive maintenance to ensure that machines continue to run smoothly, building systems operate efficiently, or the physical condition of buildings does not deteriorate. Inspect, operate, or test machinery or equipment to diagnose machine malfunctions. Assemble, install, or repair wiring, electrical or electronic components, pipe systems, plumbing, machinery, or equipment.
Clean or lubricate shafts, bearings, gears, or other parts of machinery. Test and treat water supply.
Order parts, supplies, and equipment from catalogs and suppliers, or obtain them from storerooms. Plan and lay out repair work, using diagrams, drawings, blueprints, maintenance manuals, or schematic diagrams. Paint or repair roofs, windows, doors, floors, woodwork, plaster, drywall, or other parts of building structures. Perform general cleaning of buildings or properties. Estimate repair costs.
Book Keeper/Biller/Receptionist
01/2011 to 03/2020
Browns Of Bellport Inc
Patchogue, New York
Operate computers programmed with accounting software to record, store, and analyze information. Check figures, postings, and documents for correct entry, mathematical accuracy, and proper codes. Prepare bank deposits by compiling data from cashiers, verifying and balancing receipts, and sending cash, checks, or other forms of payment to banks.
Receive, record, and bank cash, checks, and vouchers. Prepare and process payroll information.
Match order forms with invoices, and record the necessary information. Maintain inventory records.
Confer with customers by telephone or in person to provide information about products or services, take or enter orders, cancel accounts, or obtain details of complaints. Issue receipts, refunds, credits, or change due to customers. Greet customers entering establishments.
Key Manager
05/07 to 01/2011
Cotton Market
Shirley, New York
Supervise the activities of workers engaged in receiving, storing, testing, and shipping products or materials. Arrange for storage facilities when required.
Plan commercial displays to entice and appeal to customers. Place prices or descriptive signs on backdrops, fixtures, merchandise, or floor. Dress mannequins for displays.
Select themes, lighting, colors, or props to be used. Attend training sessions or corporate planning meetings to obtain new ideas for product launches. Store, pack, and maintain records of props and display items. Collaborate with others to obtain products or other display items. SKILLS
Critical Thinking. - 5 years
Problem Solving. - 5 years
Customer Service Skills. - 10+ years
Collaboration. - 10+ years
Accounting. - 5 years
Customer Service. - 10+ years
Administrative skills. - 5 years
EDUCATION
Suffolk County Community College
Associate
Environmental Science
Riverhead, New York
09/2012 to 05/2016
Strayer University
Other
Business Management
New Jersey
07/2018 to 02/2018