John Morris

*** ****** **, **** ******, MD ***** 850-***-**** admoag@r.postjobfree.com

Profile

US Air Force veteran with over 7 years of experience in server and storage management, virtualization, and cybersecurity. Technical expert in configuring, administering and maintaining internal systems and processes that support mission-critical infrastructure and national security postures. Proven experience in diagnosing and troubleshooting technical issues. Proactive in fostering team collaboration and effective communication to deliver exemplary services.

Clearances and Areas of Expertise

Active Top Secret/Sensitive Compartmented Information (TS/SCI) Clearance with CI Polygraph

(24 Nov 2015)

Data Center Management IT System Administration Information Assurance IT Budget Management Storage Administration Network Administration Systems Accreditation DOD IT Policy Data Analysis

Professional Experience

United States Air Force, National Security Agency, Fort Meade, MD Senior Systems Administrator December 2018 – April 2021 Comprehensive range of responsibilities to include:

● Manages and develops virtual and physical infrastructure, including all installations, configurations, upgrades and maintenance.

● Deliver personalized IT support to over 40 customers.

● Configures and administers networks, storage and servers.

● Supports and coordinates with ISSO and client-side support.

● Installs critical applications and security packages to safeguard Air Force Network from malicious software and insider threats.

● Manages platforms: ESXi 6.0/6.5; Vsphere 6.7/7.0 Horizon 7 Admin; Vrealize Operations Manager; Windows Server 2008,2012,2016; Redhat Enterprise Linux 6 Servers; Active Roles Server; CentOS 4/5/6/7 Servers; Teradici MC 20.0.10; Windows 10; Netapp 9.5P8 OnCommand System Manager; MySQL 5.5; Microsoft SQL Server 2016

Highlights:

● After outage, led system rebuild and restoration of 6 million dollar infrastructure mitigating operation down time.

● Executed storage migration of 200+ TB tripling storage capacity and enabling the increase of mission data ingestion. Strategic & Tactical Operations Investigation Analyst February 2016 – November 2018

● Develop, automate, and report global infrastructure performance management metrics.

● Conduct investigations and in-depth analysis of system issues impacting the Infrastructure and Cyber operations.

● Perform advanced covert network administration ensuring critical mission infrastructure’s reliability and system integrity.

● Manage internal databases.

John Morris

501 Wimmer Rd, Glen Burnie, MD 21061 850-***-**** admoag@r.postjobfree.com

● Lead coordination with organization planning and strategy leaders.

● Perform system analysis on various global network infrastructures.

● Review security assessments and develop enhanced plans. Infrastructure Computer Operations Watch Officer November 2014 – January 2016

● Perform computing analysis and incident response.

● Directly supports the Operations Chief in integrated incident troubleshooting and response to maintain 24/7 global network capabilities.

● Accountable for end-to-end computing services within NSA.

● Perform Tier 2+ computing monitoring, metrics, problem identification, alerting, and resolution.

● Administer VLAN bridges across the enterprise for multiple virtual machines.

● Utilize network management tools to report outages and degraded dataflow.

● Assist analysts and operators with the transfer of dataflow.

● Manage organizational ticket request database ensuring efficient/effective resolutions.

● Perform troubleshooting to identify, diagnose and resolve physical server and network switch problems.

● Maintain the inventory of COMSEC devices ensuring accountability and security of sensitive data.

● Develop new procedures and policies for day to day operations.

● Establish new and enhanced ticketing request system. Education and Technical Skills

Associate in Information Systems Security 2021

Community College of the Air Force

Bachelor of Science, Biblical Studies 2019 - Present Liberty University

Certifications: CompTIA Security + Certificate (valid until Oct 2023) Professional Development Coursework:

● Administering Microsoft Exchange Server 2016 (2019) NetApp ONTAP Data Protection Administration

(ONTAP 9.6) (2020)

● NetApp ONTAP Cluster Administration (ONTAP 9.6) (2020)

● VMware Horizon Install, Configure, Manage v 6.7 (2019)

● VMware VSphere Install, Configure Manage v 6.7 (2019)

● Red Hat Certified System Administration 1 (2019) Technical Skills

Windows Server/Desktop Administration Linux Server administration VMWare Administration/Engineering Communication Device Management (VTC, TACLANE) Dell Server Administration Active Directory Administration Cisco Network Administration

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