Processing clerk

Professional Summary

Skills

Experience

Tammy Harris

1-512-***-**** ******@*******.*** 1506 Violet Lane, Kyle, Texas 78640 Diligent postal service employee skilled at sorting, routing and delivering mail and packages. Keep routes efficient by organizing individual pieces and bundles for optimal delivery plans. Maintain service levels by independently managing mail collection and delivery problems.

Mail sorting Customer service Time management

Microsoft Word Written communication

City Mail Carrier March 2011 - Current

US Postal Service, San Marcos, Texas

Obtained signed receipts for registered, certified, and insured mail. Coordinated efficient deliveries by sorting and organizing mail and parcels. Delivered exceptional customer service in every interaction, including answering questions and describing services. Prepared mail for delivery or transportation with proper bundling. Helped patrons locate missing packages and undeliverable mail. Documented, protected and turned in money and receipts collected along route. Mail Processing Clerk September 2010 - May 2011

US Postal Service, Austin, Texas

Culled and sorted sacks of mail using conveyor systems. Collaborated with team members to meet daily demands and handle challenging projects. Boosted efficiency by keeping work areas clean, tidy, and free of debris. Managed special handling and odd-sized mail, sorting packages based on destinations. City Carrier Assistant May 2009 - September 2010

US Postal Service, Round Rock, Texas

Prepared mail for delivery or transportation with proper bundling. Obtained signed receipts for registered, certified, and insured mail. Delivered exceptional customer service in every interaction, including answering questions and describing services. Enhanced customer satisfaction with fast, knowledgeable [Type] service. City Carrier Assistant December 2007 - May 2009

US Postal Service, Lockhart, Texas

Scanned labels on letters or parcels to confirm receipt. Supported customer product and service needs at front counters. Input changes such as vacation notifications and change of address forms. Prepared mail for delivery or transportation with proper bundling. Education

Military Service

Coordinated efficient deliveries by sorting and organizing mail and parcels. Delivered exceptional customer service in every interaction, including answering questions and describing services. Law - Regent University, Virginia Beach, VA August 2024 Surgical Technology - Virginia College, Austin, Texas Degree not completed.

I completed 12 years in the Army and I was honorably discharged in 1997.

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