SYNOPSIS

Self - motivated individual with near about 2 years of experience in the IT service industry with a proven track record of delivering quality work products. Adept to prioritizing and completing tasks to meet customer needs. Possess good technical skills in BPM tool PEGA PRPC, PEGA MARKETING and have excellent interpersonal and communication skills.

SKILLS

Tools : Pega (PRPC v8.0, Pega Marketing v8.4) –Primary skills

Languages : Basic of C,C++,java

Backend : MySQL, SharePoint 2011, AWS.

EDUCATION

University / School

Marks

Year

BE (Electronics and Communication Engineering)

VIT Vellore

CGPA: 8.01

2019

Class XII

Sri Chaitanya Vidya Niketan Vishakhapatnam

82.4%

2015

Class X

Holy Mission SR. SEC. School Muzaffarpur.

CGPA:8.8

2013

CERTIFICATIONS

PEGA CSA (PEGA Certified System Architect) v 8.0.

Pega Certified Decisioning Consultant (PCDC V 8.4).

Note: Preparing For CSSA v8.5 via pdn.

PROJECT EXPERIENCE

Vodafone (_Vois)

July 2019-Present

1.AOM – Always on Marketing support inbound marketing, outbound marketing and customer decisioning capability within Vodafone UK.

Duration- September 2020-Present

Pega- V8.4.1 Azure DevOps (Tasks) AWS

Role-Developer

Responsibilities-

Incident Triage

Resolving Incidents

L3-Deployement

Pega Marketing (Proof of Concept)

Segment Configuration including sub-segments.

Offer, Treatment, Data flow and Strategies build-up.

Campaigns handling using multi channels like email.

Next Best Action, Suppression, Arbitration.

Report Analysis.

Have worked on Constraints, engagement policy, channels, contact policy, eligibility etc.

Proposition, filter, prioritization, propensity, suppression etc.

2.FinX

Duration- September 2019-August 2020

Pega- V8.0 Pega (PRPC)

Role-Developer

Responsibility –

Involved in designing the Front End of our application (Portals and Skin) for which I had to coordinate with Vodafone’s UI/UX Team.

Participated extensively in designing application security which involves setting up Access Groups, Access Roles and Operators.

Pega (PRPC) - Proof of Concept

Case-Workflow, Different Portal and UI Handling.

Involved in product Deployment.

Performed some task on backend like different Harness, Section, Data Transform, Activity etc.

Troubleshoot of PRPC applications using Clipboard, Tracer.

Note-Initial 2 month, internal training session on windows, java, c, c++, sql etc.

SOFT SKILLS

Good communication skills

Quick learner, Hardworking, Organizing Fun Activity for Team.

Positive attitude with goal oriented approach

Harsh Vardhan

PEGA CSA (PEGA Certified System Architect) v 8.0.

Pega Certified Decisioning Consultant (PCDC V 8.4).

admnlj@r.postjobfree.com

Contact No. +91-778*******

Contact this candidate