Sep ****

Jun ****

EVETTE OCASIO

347-***-****

admnk1@r.postjobfree.com

**** ****** ** *** **,

Queens, Ny 11373

PROFESSIONAL SUMMARY

Dedicated to obtain a position where I can apply the knowledge I have already attained and will learn and provide the best service I can for business success. SKILLS

Problem solving Organization

Verbal communication Teamwork

Build customer relationships Goal Oriented

EXPERIENCE

Crew Member, Briad Wenco, L.L.C, Sep 2018 - Current, Queens, NY Greeted customers at counter and took orders, suggested menu items and add-ons in order to increase revenue.

Collaborated with crew member to ensure the delivery of efficient, high-quality service. Operated cash register according to the cash operation policies using the point of scale (POS) system.

Prepared and packaged food and drinks.

Ensured that all customer service requests are filled within a targeted timeline. Restocked and organized items and food according to what was needed. Worked well in fast pace environment.

Engaged customers in friendly conversations to build loyalty to the restaurant and encourage repeat visits.

Adjusted food preparation to account for special dietary requirements like food allergies. Brand Representative, Abercrombie & Fitch, Sep 2017 - Jul 2018, Queens, NY Maintained brand and product knowledge to anticipate questions about products and provide thoughtful responses.

Maintained clean and organized sales floor and fitting room for optimum safety and sales appeal.

Resolved customer concerns promptly with focus on customer satisfaction and return business. Made sure all customers were being helped accordingly and are pleased with the service provided in order to maximize the store productivity. Maintained knowledge of weekly promotions/sales and informed customers. Assisted customers with their purchases, including answering questions, making recommendations and locating merchandise .

Performed cashier duties at the checkout counter including sales, returns and other transactions.

EDUCATION

Esthetics

Christine Valmy International School for Esthetics, Skincare and Makeup - Manhattan, Ny The field of esthetics involves a comprehensive knowledge of skin care. 600 course hours are divided into four modules – Theory, Practical, Makeup and Clinic. High School Diploma, Academy for Creative Artists

John Bowne High School - Queens, NY

EO

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