Customer Service Hostess
Resume:
T A Y L O R
K E N N E D Y
****************@*****.***
Lakeland, Florida 33813
PROFESSIONAL SUMMARY
Hardworking and reliable individual, focused on going above and beyond to support team and serve customers. Trained in customer service and offering top-notch abilities. Motivated to continue to learn and grow as young professional. SKILLS
Customer relationship building Answering phone calls Creative thinking Public speaking
Verbal communication Working with others
Working efficiently
EXPERIENCE
Bank Teller, MidFlorida Credit Union, Nov 2020 - Current, Lakeland, Florida Employed excellent money handling abilities to operate and balance cash drawer daily.
Handled diverse customer needs to develop and retain loyal relationships. Followed company and regulatory policies to protect customer and bank assets. Developed relationships with customers, suggested suitable bank services, and met banking needs.
Birthday Hostess, Family Fun Center, Jan 2017 - Nov 2020, Lakeland, Florida Maintained an even and orderly flow of guests from the reception area into the dining room or lounge, and informed customers of estimated wait times. Used the POS system to process credit card and cash transactions. Met needs of guests by listening to special requests and accommodating them accordingly.
Kept dining and serving areas presentable and well-stocked to meet any guest need. Worked well with kitchen, management and serving staff to coordinate efficient service.
Set-up and cleared tables at peak times to seat patrons more quickly. Made guests feel welcome and happy even during busy periods with long wait times. TK
May 2024
May 2018
EDUCATION
pre dental hygiene
Hillsborough Community College - tampa, fl
Currently still in enrolled. Will be applying to the Dental Hygiene program. High School Diploma
George Jenkins High School - Lakeland, Florida
GPA 3.78.
Graduated with honors.
Student Government.
Member, HOSA.
Member, FBLA.
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