Amer Saljic

313-***-**** admnj8@r.postjobfree.com

EDUCATION:

University of Michigan-Dearborn Dearborn, MI

Bachelor of Business Administration Graduation: May 2021

Major in Information Technology Management

Relevant Courses:

ITM

Accounting

Entrepreneurial Management

Finance

Precalculus

Organizational Behavior

ACADEMIC PROJECTS:

Stevenson High School

3rd Place in state in ASBE competition for Mechanical Engineering

Certified Solidworks Associate

WORK EXPERIENCE:

Credibly

Information Technology Helpdesk Analyst Southfield, MI

Responded to helpdesk ticket requests September 2019- April 2020

Helped managers across various departments with various technology requests

Wiped hard drives, imaged new laptops and desktops, and dispatched equipment based upon request

Created a database for the technological equipment in the company

Used ActiveDirectory to push patch updates for over 200 company computers

Information Technology Helpdesk Intern May-2019- September 2019

Helped the company prepare and move offices from Troy, MI to Southfield, MI

Responded to helpdesk ticket requests

Handled responsibility all equipment inventory across our 3 offices in MI, AZ, and NY

Designed business plan for purchasing new and necessary equipment for the 3 offices

Proper Tooling Warren, MI

Junior Designer Intern October 2015 – June 2016

Worked close with mechanical and civil engineers to make molds for plastic parts for various automakers

Detailed and printed layout pages for components in each mold

Organized files into zip files and prepared invoices to be sent to the main broker firms

RST Freight Warren, MI

Dispatcher April 2015 – August 2015

Brokered expedited loads between logistic companies to ensure the transportation of goods across the country

Built rate confirmations and provided brokers with driver locations and information

Helped drivers log in their hours

SKILLS:

Computer Skills: Familiar in Microsoft Office, proficient in imaging PCs,

Languages: Fluent in: Bosnian, Croatian, Serbian, English

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