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Receptionist Customer Service

Location:
Bloomington, IN
Salary:
35,400
Posted:
May 24, 2021

Contact this candidate

Resume:

Paige Crouch

Bloomington, IN

admn6i@r.postjobfree.com

760-***-****

Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

RCS Scheduler

IU Health - Bloomington, IN

February 2020 to Present

• Take incoming calls

• Transfer to different departments if needed

• Schedule appointments

• Send in medication refills

• Send messages to clinical staff

Team Member

Popkorn - Bloomington, IN

November 2017 to February 2020

• Fulfill online orders

• Create flavors

• Package popcorn

• Work in the storefront independently

• Stock store

WMA

Elements Massage - Beavercreek, OH

September 2019 to November 2019

• Check-in clients for their appointments

• Answer phone calls and follow up leads from potential clients inquiring about our services

• Encourage new clients to sign up for our membership program

• Check out clients using the computer software

• Complete closing tasks (cleaning the break room and restrooms, counting down the cash drawer and send the deposit, send a daily report of how the day went, and taking out the trash) Licensed Health Plan Advisor

Bloom Insurance Agency - Bloomington, IN

August 2018 to November 2018

• Speak to current clients and prospect clients about their needs regarding health care coverage.

• Schedule home visits for those interested.

• Enroll clients into the health of their choice.

• Answer any questions about plans that we offer and what they cover. Support Coordinator

EmployBridge - Bloomington, IN

January 2018 to March 2018

• Take incoming calls

• Assist associates with job search

• Schedule interviews or in branch visits

• Assist associates currently on assignment with anything they need. Team Member

Chick-fil-A - Bloomington, IN

May 2017 to July 2017

• Greeting customers

• Taking customer orders

• Completing transactions on the cash register

Sales Associate

T.I.S - Bloomington, IN

August 2015 to July 2017

Provide customer service

● Maintain and restock inventory

● Straighten clothes

● Dressing mannequins

Library Assistant

Rembert E Stokes Library - Wilberforce, OH

August 2016 to May 2017

• Cataloging books

• Assisting researchers of the libraries archives

• Supervising main desk

• Helping students find and check out books

Education

Diploma in Core 40

Bloomington High School North - Bloomington, IN

August 2012 to May 2016

Skills

• Powerpoint (5 years)

• Customer Service (2 years)

• Microsoft Office (5 years)

• Google Suite (5 years)

• Phones (10+ years)

• Data Entry

• Customer Service Skills

• Filing

• Microsoft (5 years)

• Microsoft Word (5 years)

• Clerical

• Outlook (3 years)

• Scheduling

• Receptionist

• Organizational Skills (6 years)

• Billing

• Computer Skills (10+ years)

• Google Docs

• Cataloging

• Library Services

• Time management

Assessments

Scheduling — Familiar

May 2019

Cross-referencing agendas and itineraries to avoid scheduling conflicts. Full results: Familiar

Customer Focus & Orientation — Proficient

May 2019

Measures a candidate's ability to respond to customer situations with sensitivity. Full results: Proficient

Working with MS Word Documents (Intermediate) — Proficient May 2019

Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: Proficient

Preschool Teacher — Expert

May 2019

Measures a candidate's knowledge of the development of children ages 0-3 and of ways to foster that development.

Full results: Expert

Sales Skills: Influence & Negotiation — Proficient May 2019

Using influence and negotiation techniques to engage with and persuade customers. Full results: Proficient

Customer Service — Highly Proficient

January 2020

Identifying and resolving common customer issues.

Full results: Highly Proficient

Knowledge of Early Childhood Development — Expert

January 2020

Knowledge of the development of children ages 0-3 and of ways to foster that development Full results: Expert

Conscientiousness — Highly Proficient

February 2020

Tendency to be well-organized, rule-abiding, and hard-working. Full results: Highly Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

SKILLS

● Microsoft Office

● Google Suite

● Well-organized

● Fast learner



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