Service Representative Welder

Karey Brunson

*** ******* **, *********, **, ****0

Phone: 386-***-****

Email: ********************@*****.***

Abilities

Able to ;operate presses, work in assembly line, use Internet, stock, run a register; Able to be at work when Needed.

01/2012 - 03/2012

Customer Service Agent

Alorica, Palatka, FL

Handles customer questions, complaints, and billing inquiries with the highest degree of courtesy and professionalism; Resolve customer issues with one call resolution; Offer alternative solutions where appropriate; Handle business transactions in connection with activation of new customer accounts on a computer terminal; Communicate with customers using web-based tools. 09/2007 - 02/2008

Customer Service Representative

Precision Response Corporation, Palatka, FL

Demonstrate proficiency in typing and grammar; Make financial decisions to protect/collect revenues and adjusts customer accounts; Achieve necessary sales quotas; Demonstrate consistent proficiency in skill set of a Call Center; Assist management with scheduling and tracking of the workforce and vacation schedules in accordance with set Company guidelines and requirements; Perform all other duties as assigned by management.

06/2006 - 10/2006

Press Operator

Brake, FL

11/07 to 02/08 Ph. 386-***-**** Pyramid Mouldings, 10/06 to 05/07 Ph. 904-***-**** Assembler and Wirer, Industrial Equipment Ph. 386-***-**** KAREY C BRUNSON 110 Sculpin rd Florahome FL. 32140 386-***-**** .

01/2005 - 05/2005

Press Brake Machine Setter/Set-Up Operator

Pyramid Mouldings, Green Cove Springs, FL

To set up / adjust press so that blank metal will form within specs. To produce in manner that will result in expected quota. To unsure quality of part before forming and after formation. 03/2004 - 12/2004

Welder Fabricator

Macon Electric coil, Pomona Park, FL

To tack weld lead wires onto coil ensuring proper communication and hold later to be used in your air conditioner s and refrigerator s.

02/2002 - 09/2003

Technical Service Representative

Sykes, Palatka, FL

Provide answers to clients by identifying problems; researching answers; guiding client through corrective steps; Improves client references by using computerized system to maintain documentation; Participate in development of client training programs by identifying learning issues; recommending instructional language; Accommodate client disabilities by recommending devices and techniques; Monitor compliance with service agreements; Improves system performance by Employment History

identifying problems; recommending changes job knowledge by participating in educational opportunities; maintaining personal networks.

02/2003 - 09/2003

Customer Service Representative

Precision Response Corporation, Palatka, FL

Criminology

FL

04/2009

Criminal Investigation

1 Year of College or a Technical or Vocational School Everest University, FL

08/2002

GED

High School Equivalency Diploma

St Johns River Community College, FL

Education History

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