Trainee Technical Support

M.SARAVANAN

**/**,****** ****** ******,

Palayamkottai,

Tirunelveli

***********.**@*****.***

Contact: 814-***-****

● To work in a dynamic environment that enables me to utilize my knowledge and learn new things, and to progress professionally and personally.

● Technical lead with 2 Years of Experience in the areas of customer handling, competitive analysis, and technical issues handling.

● Handling Chat support, Technical support, and complete the tasks assigned.

● Experience in Handling Hydraulic and Pneumatic machines maintenance.

● Expert in Analyzing existing systems & procedures, and facilitating effective decision making based on the facts & figures.

● Excellent Presentation and Communication skills for smooth flow of Operations. S.No

.

Qualification Name of the Institution Year

1 BE National Engineering college, Kovilpatti. 2015 2 HSC M.D.T.H.C. Hr. Sec. School, Tirunelveli. 2011 1) Job Title : Technical lead

Name of the Company : Inside globe solutions

Duration : From 17/10/2017 to 4/1/2020

● Prepare competitive Analysis

● Having Good Knowledge on Team handling

● Providing chat and technical support to the customers & maintaining good relationships with them.

● Solving technical issues through remote support.

● Completing the assigned tasks within the due date. 2) Job Title : Graduate apprentice trainee

Name of the Company : LUCAS TVS

Duration : From 16

th

FEB 2016 to 15

th

FEB 2017

● Solving the machine temporary issues.

● Having Good Knowledge on PNEUMATIC Machines.

● Perform weekly machines audit.

● Understanding the repetitive problems and giving adoptive solutions

● Engaged good relationship with other teams to maintain work flow. Father’s Name : MUTHUPANDI.S

Date of Birth : 13.03.1994

Marital Status : SINGLE

Languages Known : Tamil & English

I hereby declare that all the above furnished information is true and correct to the best of my knowledge and belief.

Place : M.SARAVANAN

Date :

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