Security Officer Quality Assurance

oman Sayed, mba, bs-ee

** ******** **, ***. **-6B Port Jefferson Station, NY 11733 516-***-**** admms8@r.postjobfree.com:admms8@r.postjobfree.com

Multiple years of experience focused on retail sales, effective communication skills, and training. Developed testing strategies for large scale programs, ensuring workflow efficiency, and providing customer support. Reached a competent level of understanding in quality assurance processes and in gaining buy-in from consumers.

Applications: Microsoft Office 2003-2016. Windows 10, 8, 7, Android OS & iOS.

Stony Brook University, Stony Brook, NY

Security Services Assistant June 2019 to Present

•Inspect buildings and facilities to detect fire and safety hazards.

•Question persons who appear to be loitering.

•Prevent theft of state or personal property by means of presence and witness. ]

•Administer first aid to sick or injured persons.

•Assist clients with disabilities, visitors or employees in all possible ways including escorting them through area.

•As directed, assists police and firefighters at the scene of accidents.

•May operate a motor vehicle to transport people and cargo to emergency situations.

•Prepare written reports of shift activities including actions taken to report or resolve incidents or problems.

•Other duties as assigned as appropriate to rank and departmental mission.

Arrow Security Services, Smithtown, NY

Security Officer January 2019 to June 2019

•Securing premises and personnel by patrolling properly. Monitoring surveillance equipment. Inspecting buildings equipment and access points. Permitting entry for individuals in and out of the premises.

Allied Universal Security Services, Smithtown, NY

Security Professional July 2018 to December 2018

•Securing premises and personnel by patrolling properly. Monitoring surveillance equipment. Inspecting buildings equipment and access points. Permitting entry for individuals in and out of the premises.

Verizon Wireless, Lake Grove, NY October 2016 to May 2018

Solutions Specialist

•Provided exceptional in-store sales by prioritizing goals and meeting deadlines and utilizing latest innovative technology and excellent customer service. Obtained award as one of the top ten specialists with the highest equipment protection rate, accessories sold rate, and FiOS referral rate.

•Created solutions by tailoring Verizon products to meet the needs of each individual customer. Identified the customer’s needs and proposing the best options and features along with their benefits. Shadowed top sales specialists to learn best practice techniques.

Staritus Security, Ronkonkoma, NY January 2016 to June 2016

Security Officer

•Responded and acted accordingly to a wide range of situations: crime, fire, and medical emergencies.

•Controlled, deterred, detected and reported any criminal or suspicious activity.

•Logged exiting and entering vehicles in residential areas and ensured everyone in the neighborhood was safe.

Microsoft Retail Store, Garden City, NY October 2012 to October 2016

Product Advisor

•Helped customers discover, buy, use, and love Microsoft technology solutions and services that met and exceeded their individual expectations. Tenaciously pursued positive outcomes by using effective approaches to solve problems.

•Facilitated positive business outcomes through in-store interactions with customers and coworkers.

MBA; Molloy College, Rockville Centre, NY. 2015-2017

BS, Electrical Engineering; Farmingdale State College, Farmingdale, NY. 2008-2012

PRESENTATIONS:

Presenter, Molloy College Graduate Capstone Project “Paths of Hope” March 2017-May 2017.

AWARDS & RECOGNITION:

Sigma Beta Delta International Honor Society in Business, Management and Administration, Molloy College, 2017.

Intermediate speaking fluency in Urdu

N

Contact this candidate