Leah R. Glossbrenner

512-***-**** admmrj@r.postjobfree.com

1

FOCUS OF INTEREST: PROJECT MANAGEMENT & COORDINATION TECHNOLOGY SOLUTIONS MANAGEMENT BUSINESS MANAGEMENT QUALIFICATIONS SUMMARY

A technically inclined, results-oriented, and accomplished Project Manager and Coordinator, equipped with more than 25 years of extensive experience within a wide range of methodologies across various industries. Competent in IT, Real Estate, Education, Oil & Gas, Manufacturing, Financial, and Hospitality project management. Experience also includes Sales/Marketing, Customer Service, Materials and Human Resourcing, Accounts Payable/Purchasing/Credit Card management. Assistance with Corporate Maturity Model (CMM) compliance. Thrive at driving organizational improvement and implementing industry’s best practices. Committed to providing quality service to external and internal customers. Definition and implementation of costs savings. Drive business process improvements. Demonstrates superior interpersonal skills; confident in resolving multiple issues, including, but not limited to, personnel, operational, technical, financial, legal, and physical resources. CORE COMPETENCIES

● Project/Program Management & Coordination

Budgeting and Forecasting Product Design & Development Performance Metrics Multiple Methodologies including Agile & Waterfall Process Development Systems Analysis and Design

Capital/Operational/Credit Card Expenditures Supply Chain Management

● Organizational Development

Senior Leadership Staff Supervision

Team Building Problem Solving and Mediation

Multi-Site Management Teaching, Coaching, and Mentoring

● Sales & Marketing

Business & Client Communications RFP, Proposal & SOW Development Client & Team Presentations Contract Negotiations

Client & Vendor Requirements Development Marketing Collateral Development TECHNICAL EXPERTISE

Operating System DOS/WINDOWS – XP OS/2.1, OS/MVS/XA/ESA AIX TSO VM/CMS IBM SP-2 UNIX Complete

Software Language SQL ISQL ADASQL ADAMINT Natural COBOL PL/I JCL Mark IV Basic Fortran

Database DB2 ADABAS Sybase OmniSQL Server ORACLE Microsoft Access ADP eTime Software Package HotSOS (Super User) Heath Scheduling Birch Street Opera Time Saver IE: Advantage CASE Tool Bachman Business Objects DB2 CAE TCP/IP TSO ISPF RACF Microsoft Office Suite (Word, Excel, PowerPoint, and Outlook) Microsoft Project Microsoft ODBC XEDIT

CEDIT QMF CICS OS/2 MAKE370 PANVALET ENDEVOR CA7 ADW FILEAID SYNCSORT IDCAMS NDM PCNDM Lotus NOTES Lotus SmartSuite XICS, HFDL

PROFESSIONAL EXPERIENCE

LK JORDAN – CONSULTANT TO PEDERNALES ELECTRIC COOPERATIVE, INC. JOHNSON CITY, TX Project Coordinator / Substation & Transmission Engineering August 2018-Present

Provide project coordination services for construction projects to add, update, and renovate substations and transmission needs within the PEC backbone.

Leah R. Glossbrenner

512-***-**** admmrj@r.postjobfree.com

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Developed more detailed project budget, forecast and actual development and reporting tools, processes, and reports.

Assisted in all aspects of project statistic management on numerous projects.

Duties as requested by management.

FOUR SEASONS HOTEL AUSTIN, TX

Project Coordinator / Assistant to Director of Engineering May 2013-June 2018

Provide project management services for construction projects to update and renovate hotel property including working with suppliers and managing the purchase and delivery of crews and materials.

Oversaw the processes to obtain custom materials, flame ratings, and custom-built furniture.

Drove procurement of Furniture, Fixture & Equipment (FF&E) construction and just-in-time product delivery.

(Supply Chain Management.)

Manage Capital Project Request & Expenditures (CapEx); provide updates to executive management and ownership.

Help manage and obtain required building and equipment permits and licenses.

Manage bi-weekly employee time reconciliation in preparation for payroll.

Manage financials in support of all Engineering projects.

Manage corporate credit card purchases and tracking for month-end reconciliation engineering and HR departments. Made sure all needed purchase orders were created and correct. Synchronized purchases based on Corporate Financial requirements such as credit limits for departments per month and day. Resolved all issues. Applied for PO credit as new suppliers were engaged.

Balanced monthly department actuals to budget and justified any overages for executive management.

Maintained records for City of Austin environmental and energy programs.

Managed Birch Street Purchasing system, purchase order creation, reconciliation, and purchasing issues for the department.

REAL ESTATE AUSTIN, TX

Realtor/Project Manager Aug 2005-Feb 2014

Provided project management services to update and renovate properties in preparation for their sale including managing sub-contractors and work quality.

Provided project management services to prepare for construction including obtaining construction permits and variance approvals, and title research.

Provided real estate services to purchase and sell residential/luxury property, land, and commercial land.

Worked with clients to clear financial issues and obtain financing to meet their real estate goals.

Developed, oversaw and negotiated real estate and related contracts. Amelia Bullock Realtors, RE/MAX Austin Associates, Avalar Austin Real Estate & Mortgage Network CONSULTANT AUSTIN, TX

Senior Consultant/Project Manager Jul 2002–Jan 2006

Rendered senior-level expertise as systems engineer and IT project manager to major key customers, including Ford Motor Company, Dell, IBM, and Little Giant Pump Co.

Headed and coordinated large-scale IT projects, providing primary focus on budget and proposal/plan development, as well as on project execution.

Established and cultivated strong working relationships with senior business partners, customer executives, and engineers.

Provided keen oversight in implementing and negotiating partner-customer software and development project contracts.

Collaboratively worked with project team engineers composed of both partner and customer employees. IBM CORPORATION AUSTIN, TX

Technology Solutions Manager / Senior Programmer Manager May 2000–Jun 2002

Directed vendor development for databases, software development tools, and systems management tools on IBM pSeries.

Leah R. Glossbrenner

512-***-**** admmrj@r.postjobfree.com

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Formulated effective in-house/vendor projects to enhance and develop vendor software performance on IBM pSeries brand.

Provided technical expertise in the development of technical marketing collateral.

Successfully maintained technical relationship development with vendor partners.

Administered the department in charge to port vendor software to IBM pSeries to maximize hardware revenue opportunities.

Built and maintained strategic association with senior business partner, customer executives, and engineers.

Facilitated transactions and oversaw execution of partner software port and development project contracts.

Streamlined Capability Maturity Model (CMM)-compliant process with the deployment of newly supported partner and new IBM hardware sales.

Ensured prompt delivery of hardware and software resources to support vendor port projects.

Employed expert coaching and training skills to opportunity development manager and systems engineers concerning respective roles and team processes.

EURO-SOFT, INC. AUSTIN, TX

Program/Project Manager Consultant to IBM Corporation. Jul 1999–May 2000

Coordinated and grew relationships with the Hardware Sales Team.

Devised and restructured CMM-compliant process, necessary to assist Sales Team in achieving maximum potential of new hardware revenue, requiring support of vendor software platform ports.

Enhanced relationships with vendor executives and engineers.

Coordinated and oversaw project cycle from partner software port and development project contracts up to execution phase.

Guaranteed partner and customer satisfaction; proactively anticipated expectations from the clients.

Provided hardware and software resources needed to support vendor port projects. EARLIER CAREER

Program Manager Consultant, Department of Veterans Affairs Research Dynamics, Inc. Austin, TX

Service Delivery Manager

Keane, Inc. Austin, TX

Senior Consultant /Program Manager, Computer Science Corporation RCG Information Technology, Inc. Austin, TX

Program Manager /Senior Consultant, Meijer and Texas Education Agency Information Engineering Systems, Corp. Austin, TX Program/Project Manager /Senior Staff Specialist III / Senior Staff Specialist II / Senior Systems Analyst MCI Telecommunications, Inc. Richardson, TX/McLean, VA Project Manager /Senior Programmer/Analyst

Meridian Oil, Inc. Fort Worth, TX

Programmer/Analyst Consultant, ARKLA Oil and Gas and R. J. Reynolds Datronics, Inc. Plano, TX/Winston-Salem, NC/Shreveport, LA Programmer/Analyst II

The University of Texas-Division of the Bursar Austin, TX Programmer/Analyst II /Financial Clerk III /Financial Clerk II Motorola, Inc. Austin, TX

EDUCATION AND CREDENTIALS

Bachelor of Science

1983 TEXAS STATE UNIVERSITY – SAN MARCOS, TX

2005 State of Texas Licensed Real Estate Agent

Agile and Integrated Project Management Boot Camp, St. Edwards University – Austin, TX Leah R. Glossbrenner

512-***-**** admmrj@r.postjobfree.com

4

OSHA 30 for Management Certification 2018

COMMUNITY

Board of Directors - National Women’s Political Caucus – Texas Society of Women Engineers

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