Steven Risafi

Fort Worth, TX 717-***-**** admmpt@r.postjobfree.com

PROFESSIONAL SUMMARY

CompTIA certified IT professional, highly motivated and productive in team environments as well as independently. Proven customer service abilities while employing strong leadership techniques to generate an accomplishment-driven workplace, resulting in employee loyalty, corporate success, and customer satisfaction. IT SKILLS

CompTIA & MTA Certifications: A+, Server+, Security+, MTA Networking, MTA Security

• Repair, install, and configure computer hardware, systems, networks, printers, scanners, and software

• Proficient in Windows, Android and iOS operating systems as well as Microsoft Office 365

• Virus and malware mitigation, cleaning infected computers and implementation of Encryptions

• Implement wireless networks, and various topologies CORE COMPETENCIES

Systems: Windows 7/8/10, Mac OS X, iOS, DNS and DHCP, Network, Physical and Logical Security, Network Standards and Protocols, IPS/IDS Intrusion Prevention System, and Intrusion Detection System Hardware: Disassemble and Reassemble desktop PCs, RAM, Hard Drives, Motherboard, Network Interface Cards, Processors and Peripherals

Software: Microsoft Firewalls, Malware identification, Adobe Acrobat XI Professional, Classless IP Addressing

EDUCATION

MyComputerCareer May 2021

Information Technology Systems Administrator Certificate CompTIA & MTA Certification Studies

• Hand-on CompTIA, Microsoft, and Linux training including VM and SkillSoft Labs and exams

• Earned WCITP (World Class IT Professional) classification by maintaining 90%+ GPA and all certifications before midpoint program evaluation

MY PATHWAYS Soft Skills Certifications: Career, Commitment, Legacy, Network, Success EXPERIENCE

Owner/Operator Paradise Trike Tours Oct 2016 - Apr 2021

• Developed and operated motorized guided tours for guests from all over the world

• Built and developed website as well as social media presence Floor Supervisor Pechanga Resort & Casino, Hollywood Casino, Horseshoe Casino July 2010 - Oct 2020

• Oversaw casino games and staff to assure compliance, guest relations, and security.

• Generate hourly Excel reports on staffing and accounting.

• Provided excellent customer service to guests and coworkers Director of Operations Nordon, Inc Oct 2003 - July 2010

• Coordinated and oversaw multiple departments

• Implemented an online ordering process as well as streamlined warehouse and delivery service