Manager Assistant

Shyla Vijayaraghavan

Well qualified and result oriented Senior Banking Professional with 15+ years of successful experience in Investment Banking operations in different countries {India, Australia & Dubai} and banking domains (Islamic banking). Seeking for a senior position where I can utilize all my expertise in the field of Investment Banking and Management.

Expertise in Treasury Management Reconciliation / Reporting Manage Projects Foreign Exchange Global Money market / loan operations Trade reimbursement Islamic banking Import / Export LC Collections Guarantees Payments & cash processing SWIFT messages Treasury front & middle office support Customer queries & investigation Application support & UAT testing Incident management & risk control.

Experience

Trade Finance Consultant

Worked with three major banks in UAE; as Trade Finance Consultant from 2013 to 2019, in corporate and investment banking / Islamic finance/banking.

Emirates Islamic Bank - Dubai, UAE

Emirates NBD - Dubai, UAE

Noor Bank - Dubai, UAE

Responsibilities:

Handled projects in trade finance application, (TI Plus, EXIMBILL, BPM, Customer Eximbills,

FIRCO, SWIFT, Finacle)

Preparing test cases for UAT

Testing of various test cases / scenarios and ensuring the new applications giving the

expected results.

Finding defects in the system /process and raising with technology team.

Liaising with technology and project teams and getting the defects/issues closed.

Testing of import/ export Letter of Credit’s (LC), Guarantees, Import/Export collections,

Islamic products, Murabaha etc based on information received through trade resolution

Validation of Data/trade migration from Old to new system

Training and Post live support.

Manager - Market Operations

Worked with ANZ from 2008 to 2013 {from 2008 to 2010 as Senior Officer & Assistant Manager (Market Operations – Australia & Asia) and promoted as Manager – Market Operations in 2010}.

ANZ (Australia & New Zealand Banking Corporation) Australia / India

Responsibilities:

Managing the day to day activities for FX Corporate & Inter bank Settlements team of 23

members (Corporate & Inter bank Settlements, Operations Control & Post trade teams).

Managing control functions like Revaluation rates uploading to different system (Murex &

Midanz) Deal input & maintenance, Rate fixing.

Liaising with Front office and dealers and handling their urgent queries.

Managing static data maintenance in different applications.

Mark to market reporting to customers on regular basis as per frequency agreed with the

customer.

Managing FX Deals, loans, deposits for interbank and corporate customers.

Taking care of pre-deliveries, extensions, rollover of FX deals and Loans & Deposits

Handling reconciliation of settlements and investigating on outstanding items (Non-

payment, Non-receipts, incorrect payments etc.).

Handling escalation from the Team members, senior officers & Asst. Mangers and take

necessary action.

Capacity management and involvement in projects at Department level (80 Plus staffs).

Attrition management, Recruitment, Staff development and training for the Team.

Involvement in Engagement activities at Institutional level.

Meetings and Performance appraisals for the team members.

Attending Stake holders meetings at regular intervals.

Leave & shift management.

Total cost monitoring for the team.

Reporting incidents (BOLD, OREC etc.) and risks to higher management and work on action plans to mitigate risks within the team.

Coordinator for Business Continuity Planning for Market Operations and responsible to conduct rehearsals and call tree testing on a timely manner.

Handling other teams in the absence of the respective managers.

Stand in for Head of operations during his absence and manage over all department issues/escalations.

Processing level responsibilities:

Was a part of process migration (Melbourne) of confirmation and settlement process for Interbank for Six Asian sites.

Responsible for the attending and resolving the issues for the migrated process.

Handling Confirmations and settlements for Interbank Foreign Exchange and Money Market transactions.

Attending customer queries/complaints and resolving it by coordinating with different department across market operations at different locations.

Responsible for updating procedure documents for the team and ensure all payments are released before cut-off times for different currencies.

Training new staffs for the process.

Process Executive (USD Trade Reimbursement)

Worked with Deutsche Bank from 2005 to 2008.

Deutsche Bank (Operations) Bangalore, India

Responsibilities:

Processing and approvals of Swift messages pertaining to reimbursement division, which is the final chain of Trade finance.

Handling Customer queries and complains and resolve within the time frame

Handling of full message flow within the department which includes Swift messages, mail claims etc.

preparing training module and records for training new joiners in the dept.

preparing all the monthly reports and assessment checks and report it to the manager.

Taking care of all the documents in the dept and updating it on time for ISO and risk audit.

Process Knowledge:

Bank to bank reimbursement and transactions, URR- 525, Letter of credits, CHIPS, FED etc.

Money Transfer and funds transfer through different applications.

Different steps in Foreign Exchange and Money Market Transactions.

Achievements:

Best performer award.

Winner of Quality Excellence

Best team of Quarter award across institutional operations

Star of the month for maintaining high volumes with 100% accuracy.

Spot award for learning all the team activities in a short period of time without any training.

Academics

Master of Science – Mathematics Annamalai University, India 2005.

Bachelor of Science – Mathematics Calicut University, India 2001.

Certifications:

AFMA accredited (Australian Financial Market Association.

ATOM: Level 3 Certified (Active tool for Operation Management).

Personal Info

Phone 0091 944-***-**** (India)

0091 944-***-**** (India)

WhatsApp 009**-*********

Email ID. *****.**************@*****.***

LinkedIn.

https://www.linkedin.com/in/shyla-vijayaraghavan-71b29361

Address: Kerala, India

Skills

Team / People Management.

Communication and reasoning.

Resilience.

Leadership experience.

Ability to work effectively under

pressure.

Good numerical and IT skills.

Analytical ability and problem-

solving skills.

Out-of-the-Box Thinking.

Software

Banking applications viz.,

MIDANZ, MUREX, TRAM, WALLSTREET, IMEX BBR, REUTERS, FX ONLINE, CINQ, HOST ON DEMAND, EXIMBILLS, BPM, FINACLE.

MS Office – MS Excel/PP/Word

Computer applications & Internet

Languages

English, Hindi, Malayalam & Tamil

Contact this candidate