Branch Manager, Banking,Loans
Resume:
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CONTACT
*********@*****.**.**
Ernakulam, KERALA
EDUCATION
Certification
JAIIB and CAIIB
Indian Institute of banking and
finance
Academics
PGDM
GPA: 78.87, 2009
SCMS Cochin
B.Sc.
Mathematics
GPA: 84.7,2006
Kerala M G University
Kerala
CAREER OBJECTTIVE
To work in challenging environment which maintains high professional standards, fosters personal growth, provides opportunity for continuous learning and expects quality results. To utilize my knowledge and skill in the best possible way for the fulfillment of organizational goals PERSONAL PROFILE
Offering 12 years of rich experience in different areas of Retail Branch Banking. Proficient in all aspects of retail banking including operations, marketing, loan disbursal (HL/Mortgage Products/MSME loans) and trade finance functions. Responsible for Process Improvement, Customer Service Excellence by handing Statutory Compliances including KYC Norms, audits, regulatory reporting and proper documentation . Proficiency in directing loan administration functions like analysis of proposals, study of documents for sanction/ rejection of application and monitoring of loan accounts. Effective leader with proven talent in managing team functions like trainings & performance monitoring. Excels in providing updates to Senior Management /HO through regular MIS Reports for effective decision making.
WORK EXPERIENCE
AGM-Branch Manager, Gr C.
IDBI Bank Ltd, location HSR Layout Branch
Jul 2020 - current / Bangalore, KARNATAKA
Joined as Relationship Officer@ IDBI Bank on 2009 and promoted to the post of AGM Grade C, Branch Manager
Responsible for overall business development of the branch by way of achieving targets and participating in campaigns
Handling customers and ensuring growth in each segment /product vice growth of the branch business
Handling affairs of staff and motivate them in achieving individuals' goals and overall Key Responsible Area
· Ensuring compliance with respect to RBI & Banks internal guidelines Sourcing and disbursing various retail loan products, like housing loan, mortgage loan, M S M E loans, car loan and education loan Relationship Officer & Service and Operations
Manager ( Gr B&A)
IDBI Bank
July2009 - July 2020 / Cochin & Bengaluru
AGM-Branch Manager
SIVADAS K R
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Cash, clearing, cash management services(CMS), FDOD, Demat, Locker etc. and supervising customer services and branch
Monitoring retail branch operations and checking daily transaction reports including performance of the sales team and helping the branch to reach the business targets
Managing disbursement of Mortgagees Assets Products while ensuring accurate processing as per Banking Compliances & Banking Regulations in CPC (Central Processing Centre) Ascertaining that Policies & procedures as specified in the Admin
Appraising credit proposals and checking relevant documents before sanctioning / disbursing loans
Interacted with the customers to gather their feedback regarding the products' utilities.
Managed customer centric operations & ensuring customer satisfaction by achieving delivery & service quality norms
Customer Service Executive
Reliance BPO
Mar 2006 - May 2007 / Chennai, TAMIL NADU
Attending customer queries and provide on time cost effective high value service to customers
Work Location- Open
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