Medical Assistant Customer Service
Resume:
Lesandra A. Rivas
Oakley, CA 94561
************@******.***
● Records
● Excellent patient care
● Great in Customer Service
● BLS Certified
● Proficient in Microsoft word
● Responsible
● Sterilization of instruments
● Willing to learn
● Reliable, friendly
● Injections, blood draws
● EKG’s
● Vital signs
● Medical administration
● HIPAA/ OSHA regulations
● Prepares patients for x-ray
Experience
Sept 2020 - Current
Muir Orthopedic Specialist, 350 John Muir Pkwy Suite 100, Brentwood CA - Screener
● Ask patients COVID questions
● Provided excellent customer service to patient
● checked patient temperature
Jan 2020- Jan 2020
Externship Kaiser Permanente, 3400 Delta Fair Blvd, Antioch CA - Phlebotomy Techician
● Blood draw
● restock on supplies
February 2019 - July 2019
Back on Track : Physical therapy, 301 Lennon Ln STE 202, Walnut Creek CA - Front desk/ care coordinator
● Answering phones calls
● Provided excellent customer service to patient
● Verify insurance
2
● Filing
● Check in/ out patients
● Scheduled appointments
● Schedule new patients
● Check voicemails
● Call reminders
April 2018 - November 2018
Dr Gharagozlou: Internal & Sleep Medincin, 3711 Sunset Ln Suite D, Antioch CA- Medical Assistant
● Answering phones call
● Provided excellent customer service to patient
● Check in & roomed patient
● Vitals
● Data entry
● Filing
● Check out patients
● Scheduled appointments
June 2018- September 2018
Pacsun, 2535 Sand Creek Rd, Brentwood- Sale associate
● Provided efficient customer service to customers
● Greeted customers and assisted them with finding merchandise
● Restocked floor and took inventory of merchandise
● Handled cash and credit card sales. Balanced drawer at the end of the day
● Opened and closed store
Jan 2018 - Jun 2018
Zumiez, Antioch CA- Sale associate
● Provided efficient customer service to customers
● Greeted customers and assisted them with finding merchandise
● Restocked floor and took inventory of merchandise
● Handled cash and credit card sales. Balanced drawer at the end of the day
● Opened and closed store
Jan 2018 - Mar 2018
Family Practice - Clark Williams, 3741 Sunset Ln #A, Antioch CA - Medical Assistant Extern
● Provided excellent customer service to patient
● Check in & roomed patient
● Vitals
● Data entry
● Filing
3
● Check out patients
● Scheduled appointments
● Blood work
Aug 2017 - Nov 2017
Freedom High School, 1050 Neroly Rd, Oakley CA- Head Freshman Volleyball Coach and Assistant Varsity Coach
● Maintained team statistics to assure trends could be correlated to play
● Maintained the data workflow to ensure follow through
● Coached volleyball players on proper technique in practice and during games Mar 2017 - April 2017
O’Hara Middle School, 1100 O’Hara Ave, Oakley CA - Referee and 7th Grade Girls Volleyball Coach
● Worked closely with head coaches to give input on play and skills
● Educated players on proper volleyball technique to improve their skill level
● Assured interactions in practice and games were a positive learning experience for all players
Oct 2016 - Jan 2017
American Eagle Outfitters, 45o Sunvalley Mall, Concord CA - Sale associate
● Provided efficient customer service to customers
● Greeted customers and assisted them with finding merchandise
● Restocked floor and took inventory of merchandise
● Handled cash and credit card sales. Balanced drawer at the end of the day
● Opened and closed store
Education
JAN 2017- Mar 2018
Unitek College, 1401 Willow Pass Rd, Concord CA - Medical assistant
● Certificate of Completion of Medical Assisting Progam
● 3.5 GPA
Aug 2016- Mar 2017
Los Medanos College, 2700 E Leland Rd, Pittsburgh CA- General Education
● 3.0 GPA
Oct 2019- Nov 2019
Contra Costa Medical Career College, 4041 Lone Tree Way Unit 101, Antioch CA - Phlebotomy Techician
4
● Completion of Phlebotomy Techician program
● 3.0 GPA
Contact this candidate