Sales Manager

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

BILLYE MERRILL BOND

**** ****** ***, ********* ****, Mo 65109 573-***-**** *************@*****.*** 15 plus years in Retail Sales, Leadership, and Sales-Driven Client Service JANUARY 2019 - CURRENT

Sephora Manager JCPenney Jefferson City, Mo

Leading a team of Sephora-trained Beauty Advisors inside JCPenney Following established hygiene guidelines and safety procedures Assessing daily/weekly/monthly sales reports to adjust sales focus and priorities Executing directives from Field Staff to ensure success Maintaining and updating files and records to support efficient inventory and floor operations

Driving sales through establishing expectations, coaching and accountability with team Maintaining a good working relationship with co-workers and management in both JCP and Sephora

Executing floorsets, animations, and updates as required Handling shipment and keeping stockroom labeled and organized as stated in core standards policy

Attending staff meetings as well as virtual and or audio conferences Creating a positive selling and learning environment for all JCP and Sephora associates SEPTEMBER 2018 - JANUARY 2020

Sales Manager US Cellular Jefferson City, Mo

Lead a team of Retail Wireless Consultants

Partnered with local and area leadership to maximize all opportunities for success Reviewed operational records and reports to inform sales strategy. Engaged customers to quickly identify needs, negotiate contracts and close sales. Taught the sales team how to connect with customers and build long-term, productive EDUCATION

relationships.

Counted daily cash, prepared deposits, and updated financial records with current totals.

Worked closely with all sales personnel to assist with routine sales and handle advanced issues.

SEPTEMBER 2015 - SEPTEMBER 2018

Store Manager Bath and Body Works Osage Beach, Mo Encouraged team-oriented culture with common sales, service, and productivity goals. Taught employees how to connect with customers, build trust, and independently handle routine concerns.

Mentored many entry-level associates to achieve leadership positions and quickly became leadership trainer for new store managers.

Scheduled employees and delegated assignments to meet coverage needs and maintain store standards.

Set clear performance expectations for employees and implemented improvement plans to help each reach targets.