Kelly Muñoz
I am a motivated dedicated woman with more than 15 years experience in
Management and Surgical Coordination as well as Administrative. 49 W. 29th Street
Bayonne, NJ 07002
**********@*****.***
EXPERIENCE
Palisade Eye Associate, Bayonne, NJ— Supervisor/
Surgical Coordinator
OCTOBER 2012 - PRESENT
Managed the o ce from the ground up. Was in charge but not limited to managing 6 to 8 employees, scheduling,Payroll, creating employee schedules, heavy phone volume and assisting patients as well as working for six doctors all of them with di erent specialties. Assisted Patients filling out proper documentation for doctors, making phone calls to insurance companies and PCPs for medical clearance forms and obtaining pre-certifications. As well as supervising the workflow of the sta . Call the patients to confirm date and time of surgeries as well as pre-operative instructions and testing. Handle direct communication with surgery centers such as Saint Barnabas outpatient surgery, River Drive surgery center, and Christ Hospital. Quoted all surgeries with ICD 10 and CPT codes to obtain Authorizations for surgery and in o ce procedures especially urgent Authorizations.
Hudson Eye Physicians and Surgeons, Jersey City,
NJ— Surgical Coordinator
SEPTEMBER 2010- OCTOBER 2012
Manage Surgery bookings for two ophthalmologists while answering phone calls and making appointments. While also scribing for the Doctors and ensured payroll was properly distributed .Would answer about 8 phone lines and coordinate appointments. Greeted patience and input demographics into our EMR system. Thoroughly experienced with Tricare, private commercial insurance and Worker’s Compensation insurance for authorizations and treatment services. As well as proper Data Entry managing the schedules for the Doctors in our o ce. Yes EDUCATION
SKILLS
Patient scheduling
Diagnostic code/CPT code
knowledge
Medical o ce management
Read and interpret o ce policies
and procedures
Ability to complete multiple
priorities
Insurance Prior Authorizations
Managed high increase phone
volume
Great customer service
Data entry
Scheduling appointment
ADS/Eyemd software knowledge
Microsoft word and Publisher
Specimen and lab coordination
Multi tasking Dependable
Detail and managing orientated
Thorough Documentation
Time management skills
Scheduling coordination
Accrediting renewal
Claims paperwork
Reception work
Excellent in fast paced
environments
Managed payroll
Excellent Greeter
Attentive to customer needs
North Bergen Vo-Tech, North Bergen, NJ— Diploma. Graduated 1999