Resources Manager Human

PROFESSIONAL SUMMARY

SKILLS

EXPERIENCE

MAGGIE

CONAWAY

**** ******** **,, **********, **-Delaware 19803, 302-***-****, *************@*****.***

Influential human resources management leader with a 25 year solid background developing and enhancing organizational structures. Keep managers effective and employees satisfied with proactive approaches. Maintain fully compliant and highly efficient benefits, compensation and employee relations systems. Staff recruitment planning Training program management Strategy development Compensation structuring Employee morale building Hiring and recruitment HR recordkeeping Policy implementation Benefits administration Management support Dispute resolution

Director of Human Resources September 2008 - Current Dental Associates of Delaware Wilmington, De

Minimized company liability with proper coordination of safety and workers' compensation initiatives.

Aligned training programs with current business needs through regular assessments of department and team needs.

Spearhead day-to-day performance management and team member relations strategies in close collaboration with managers.

Improved work relationships, built morale, and increased productivity with well-implemented approaches.

Met company staffing needs by effectively managing and guiding recruitment strategies.

Updated and maintained human resources records with new employee details, tax information, and changing personal details.

Recruited and hired new employees to fill job vacancies and add talent to department.

Helped address and resolve employee and operational issues with compliance, benefits, and policies.

Enhanced company culture by driving continuous improvements based on sound HR practices.

Prepared and reviewed compensation and benefits packages for new employees.

Evolved, realigned, and implemented department- and company-wide learning programs. Incorporated changing employment laws and industry regulations into updated HR policies.

Mediated personnel disputes as link between management and employees.

Maximized employee satisfaction and reduced turnover with motivational strategies and enhanced training. Brought in top candidates by establishing competitive compensation structures and benefits policies.

Oversaw evaluation, classification, and rating of occupations and job positions.

Processed payroll for 105 employees on a semi-monthly bases, Designed and implemented the employee performance and bonus program.

Created job descriptions for the company.

Created and managed more than 100 employee confidential personnel records and reviews.

Developed an employee handbook, including design and layout. Supported 105 employees, doctors, management and director teams.

Human Resources Manager August 1996 - September 2008

Boscov’s Department Store Wilmington, De

Processed weekly payroll for 211 employees.

Interview, screen and hire all applicants.

Train all new employees on company policies and procedures. Processed and prepared weekly schedules along with managing an annual budget of 3.8 million dollars.

Distribute and review all performance evaluations,including corrective actions of all employees and management.

Distribution and coordination of employee benefits. OSHA trainer for all employees.

Served as the "Acting Store Manager" on a daily bases resolving all customer complaints. A link between management and employees. Helped to correct any performance issues through progressive discipline.

Inventory Control Manager August 1986 - August 1996

Boscov's Department Store Wilmington, DE-Delaware

Responsible for controlling $45 million dollars of inventory annually. Organized, coordinate and oversee the training, set up, and execution of bi-annual store wide inventory and seven(7) monthly cycle inventories.

Managed a staff of 25 employees.

Audit all inventory related processes and functions with inn the store. Severed as the Inventory Control Manager Trainer for all new stores and existing stores.

Chaired the "L.E.S.S." committee and reported monthly recommendations to the corporate committee. Trained new department managers and executives in all company inventory control polices and procedures.

Responsible for developing and executing the internet business store wide. Resulting in the growth of a $2 million dollar internet business in one year.

Education

High School Diploma June 1983

Cardinal O'Hara High School, Springfield, Pa

Associates Degree in Medical Technology May 1986

Hahnemann University, Philadelphia, Pa

Associates of Applied Science:

Licensed Massage Therapist April 2001

Deep Muscle Therapy School, Pike Creek, De

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