Medical Assistant Front Desk

Brenda Gomez

*** ****** ******

Fort Worth, TX **134

682-***-**** *.*******@*****.***

OBJECTIVE:

Strongly motivated individual looking for a position as a call center representative. Bringing strong communication skills and customer service skills to exceed the employer’s expectations in a highly stimulating and challenging environment.

SUMMARY OF QUALIFICATIONS:

Outstanding customer service skills; diplomatic and patient with all types of individuals/organization levels

Highly organized with greatly attention to detail and follow through

Flexible; able and willing to learn new things

Professional appearance and strong work ethic

Computer skills

EDUCATION

Remington College, Fort worth TX- Graduated July 2013 Medical Assisting with X-ray (Limited Scope) and EKG Diploma

CERTIFICATIONS:

HIPAA, OSHA, CPR

EXPERIENCE

Stericycle, Bedford, TX Marketing Service and Scheduling

Present

Answer multiple phone calls for multiple clients all over the US

Full registration for event for the hospitals

Scheduling appointment for physician office

Scheduling MRI/CT/X-Ray

Verifying patient insurance

Referral coordinator

Computer skilled: Athena; CRM ; Oracle; Sales Force; VM Ware and Epic

Chat service

Texas Health Care Pain Management, Fort Worth, TX Medical Assistant (Scribing)

December 2015- January 2017

Scribe

Check in and check out patient

Vital signs

Scheduled MRI/ CT Scan and X-Ray’s

Receive and return phone calls to patients

Assists doctor with procedures which include x-ray guidance

Scrub tech

Medication refills

Blood draws/review lab results

Computer skilled: Nextgen

Unini Internal Medicine & Urgent Care, Fort Worth, TX

Medical Assistant

April 2013- December 2015

Front desk; check in and check out

Handle multi-line phone and communication

Scheduling MRI/ CT Scan and X-Ray’s

Verify insurance

Vitals signs

Blood draws

Injections

Ensuring Lab reports, x-rays and other procedures are in patients charts

Computer Skills

Referrals

Home health paperwork

EKG

Medication refills

Pre-authorization for medication and physician referrals

Hyatt Place Hotel, Fort Worth, TX

Gallery Host

June 2011-April 2013

Assisted with guest registrations and check out

monitored transactions

Handle phone calls

Greeted each guest, answer questions and provide customer service

Multi-tasked while cooking and cleaning the gallery area

Contact this candidate