Maria Luciano
**** ********* ** *******, ** ***89
******.*******@*****.***
EXPERIENCE
State Farm Insurance, Richardson TX - CCC Sales Representative
February 2020 - Present
-Assist with a variety of needs which may include making payments, providing proof of insurance, password resets and as well as some policy changes to coverage and/or deductibles.
-Communicating clearly, professionally and empathetically
-Handling multiple computer applications while helping customers on the phone while maintaining quality records in a fast-paced collaborative team environment
Hat Creek Burger Company, Rowlett and Allen,Tx — Assistant Manager
February 2018 - February 2020
- Manage my employees to keep the restaurant organized, clean and pleasant for our customers.
- Track the total amount of money at the end of the day to insure the receipts and the cash match at the end of the day to
deposit the money in the morning.
- Fill out incident reports if any happened that day and turn them into corporate office.
- Insure all customers are happy and satisfied with their visit.
- See to it that the Hat Creek Burger Company culture was followed by all employees during everyday activities.
Raising Cane’s, Rowlett Tx — Cashier
January 2018 - March 2018
Cashier/ Food Prep
- Take guests orders, insure the order was correct, and take money for the correct amount.
- Made food and put into containers ready for the day.
- Made sure guest area is clean.
- Connect with the guests to make them feel welcomed.
EDUCATION
Rowlett High School, Rowlett Tx — High School Diploma
January 2018- June 2019
Dallas College, Dallas Tx - Pursuing
January 2021-
Specialized Training
-Food handlers
-TABC
-Efficient in microsoft excel, word, and powerpoint
AWARDS
National society of high school scholars
LANGUAGES
Spanish
English