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Project Manager Sponsor

Seattle, WA
May 21, 2021

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Warren Vickery, PMP Prince* CRISC CISSP

Warren Vickery, PMP, CRISC, Prince2, CISSP

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35+ years of business experience with 25+ years in Information Technologies managing multiple simultaneous projects covering business information system development and implementation, business process development and re-engineering, achieved by capitalizing on strong analytical, leadership, teaching, and interpersonal and communication skills in dealing with executive-level clients, staff, and stakeholders.

As a director of IT Operations or as a senior project manager, Mr. Vickery is known for engaging the scope of the project or initiative, as an advocate for stakeholder needs, with the skill to oversee and support the team’s efforts for successful delivery, with the drive to overlook nothing to gain the greatest range of value for the stakeholders with the best controlled risk. Certifications/Designations

PMP Certified Professional: Project Management Institute (PMI);

CRISC (Certified in Risk and Information Systems Control);

CISSP (Certified Information Systems Security Professional);

Prince 2 Practitioner; (Project Manager Certification)

CoBiT Foundation;

ITIL v3 Foundation;

AZURE Fundementals;

AZURE Data Fundementals;

SAFe Scrum Master

SAFe Product Manager/Product Owner certification (exam scheduled)

Preparing for test for CCSP (Certified Cloud Security Professional) certification;

MSc ISM (Information Systems Management) (Finishing in 2021)

Note: CBAP - approved for the certification test. Professional Memberships









Skills Summary

Functional skills: Director Level Management, Project Management, Management Consultant, Business Analysis, Program Management, Governance Development and Management, Business Management/Development and Planning, Sales Management, Strategic Planning and Marketing, IT systems implementation Network design, Implementation planning and Deployment, Release Management and Change Management, Business and Solutions Architect, Test Management, Business Process design and modelling; Software Interface Design; Database Design, Modelling, and Analysis; and TOGAF/Zachman architectures; PMI, Prince 2, Agile, and RUP/iterative project management methodologies (PMLC); Software Development (SDLC); PCI DSS, CIS and security architecture;

Excellent time management skills, constraint and dependency management skills, and people management skills; Successfully managed multiple simultaneous projects for multiple clients – up to 5 and 6 active projects at a time.

Communications Skills: Public speaking in Business and Political arenas; Instructor and teacher; published writer; B2B professional presentations to coordinate project initiation;

Technical skills: Basic, Pascal, Visual Pascal, Fortran, Visual Basic, C, C++, Visual Objects, HTML, Wordpress, XML, Clipper, PowerBuilder, Dbase 3/4, FoxPro, Visual FoxPro, Sybase SQL, MS SQL, RDBMS, Radium, Web development, MS Windows Desktop and Server, LANtastic and Novell, Windows Server Technologies

Network Architecture: CISCO switches and Firewalls, Firemon, load balancers, end point security, etc.

Project Management Skills: Master level knowledge project management lifecycle and SDLC, project approach design, various project methodologies: waterfall, RUP, iterative variants, All forms of project documentation to support the SDLC and development knowledge of team documentation in project execution,

Management Consultant Skills: Vendor and resource management; Accounting methods and processes; Financial management and analysis; Enterprise systems; Quality assurance and auditing; IP, copyright law, and trademarks; Investment acquisition and public offerings; Investment research, Real estate investment;

Business Analyst Skills: Technical Architecture design and deployment, Hardware assembly and testing, Use Case and domain modelling, Behaviour and Data modelling, ERD, DFD, Flowcharting, Swim lane Diagrams, etc., usage and process modeling, Terms of Reference (ToR), Data Dictionaries, Metadata Development, Governance Models, Change Management, Communication documentation and multi-audience type presentations;

Office tools: MS Office productivity suite (Word, Excel, PowerPoint, Access, Outlook), MS Project, MS Project Server, Visio, Corel Draw, Publisher, IE, Word Perfect, Lotus Notes, Chartpro, etc.;

Data planning and integration: Data analysis& mapping, diagramming, data migration planning;

Business Information Systems and Accounting systems: Full range of enterprise deployments of software modules including Sales Order, Purchase Order control, Inventory Control, Job Costing, Cost Accounting, Manufacturing, CRM, Membership management, Point of Sale (POS), etc. on a variety of platforms: Oracle PeopleSoft and Oracle Imagis; SAGE, Intellisol Financials; Canadian Payroll System; Visual Accountmate; SAGE Business Visions ERP; Abacus Accounting; One Write Plus; Paymate; Sage (AccPac Plus), Simply Accounting, BPI, Great Plains, DacEasy, HELP Payroll, KISS Payroll, Business Partner, MYOB, COSS Manufacturing, Real Property Management, DBA Manufacturing, Timberline Real-estate Software, IOA Accounting Software, - Warren Vickery, PMP, CRISC, Prince2, CISSP

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Qualified Installer: Intellisol Financials; Canadian Payroll System; Visual Accountmate; Business Visions; Abacus Accounting; One Write Plus; Paymate; KISS Payroll, Curam 5.0 & 5.2. CRM Apps: Outlook, Maximizer, GoldTree, Visual Accountmate CRM; EMPLOYMENT HISTORY

Ref 0-1 Sr. Project Manager/Program Manager Nov. 2020 – current Alberta Justice and Solicitor General – Corrections Services Div. Contracted to build and execute a variety of IT projects within project and program domain.

End-to-End project management covering cross functional teams and businesss deliverying Corrections Services technology services projects including inmate devices and internet services, video visitation systems including server and site technology upgrades, and facility radio systems upgrade. Development of all project documentation including plans, budgets, resource utilizations, PCR, business cases, proposals, communication plans for business and public, etc.; dependency management and multi-functional team engagements bioth business and technical;

Vendor engagement and management, contract fulfillment and billing, and contract negotiations

Program management and oversite on multiple PMs/projects, Program status meetings and presentations, 5 yr Roadmap update and strategic planning, establishing program standards;

Project covering a variety of technologies and security requirements, application development

Business analysis work in requirements gathering, analysis, etc., and business/technical architecture work with application development and new services deployment;

Industry: IT Services, Corrections Services; Government;

Tools: MS Office, MS Project, MS Visio, MS PowerPoint, Agile, iterative, and waterfall methodologies, etc. Ref 1-0 Sr. Project Manager Apr 2018 – July 2020

IBM, Winnipeg

Engaged as a Sr. Project Manager to develop and execute PCI DSS compliance project covering implementation of PCI DSS, penetration and vulnerability tests against a variety of applications/networks including Azure cloud apps, and a data center network redesign project, including other projects such as Firewall refresh, and FireMon implementations.

Engage director level stakeholders, vendors, and technical resources to execute technical projects;

Overall management of project development, project execution and delivery, and project closure while support operational teams and training and supporting project managers; Support and development of program processes and standards; Accountable/Responsible for the development of all project and technical documentation and responsible for all QA on project documents;

Accountable/Responsible for project proposal development; Estimate, develop, and manage project budgets; Develop and manage vendor engagement, contracts, and finances including the various procurement work; As well as all status reports and client communications, project KANBAN, and other internal project communications and administration;

Manage scope and change management; PCR development and client engagements; weekly status reports and management of steering committee meetings; direct client engagement for all projects;

Execute risk and issue management task; Maintain RAID logs and client engagement;

Requirements gathering, identification, analysis to build out project documents and manage the client engagement; Workshops to engage the client on requirement, project approach strategies, and impact assessments of project work for corporate/business change management;

Manage project teams, remote teams, vendors, and operations teams in executing projects;

Responsible for budgeting and forecasting; resource planning; equipment and technology procurement;

Develop all the project management documentation including budget, Gantts, work package definitions and schedules, and status reporting;

Mentor the technical teams, project architects and business analysts on project lifecycle processes, PCI compliance, and policy implementation;

End to end PCI compliance and infrastructure project with compliance certification; Ensure standards (PCI DSS and CIS/CSD) are realized in the deliverables and enforced in the project; Managed sub projects for various security elements and service delivery for DSS compliance including technology upgrades, FIM, data center security, WAF, firewall rules audit and upgrade, etc.

Develop new policies and procedures to meet and deliver the corporate and technical standards (PCI DSS and CIS) across corporate and client environments;

Responsible for project and contract financial management, procurement engagement for a multitude of vendors;

Assess and implement security policies and procedures; Ensure compliance with project and security standards across a team of a half dozen architects and additional technical SMEs;

Implement Agile strategies, manage daily scrums where necessary;

Mentor teams to develop project documentation such as quality management plans, detailed designs, requirement traceability matrixes, migration plans, runbooks, gap analyses, network topological and logical maps, quality management plans for network migrations and cutovers, etc.;

Develop program standards and project standards for documentation and program/project processes and lifecycle management;

Managed and mentored a technical and business team executing an Identity and Access Management/Privilege Access Management project, building RFP and defining current/future state models based around NIST and FICAM standards, analyzing and defining functional and non-functional requirements; Warren Vickery, PMP, CRISC, Prince2, CISSP

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Managed the execution of AWS (cloud developed) application pen tests, client engagement, requirements, procurement, and vendor management;

FireMon implementation project execution – implement firewall monitoring and audit services; End to end project deliver with post implementation support; Transition to Operations and ORA development and execution;

Firewall refresh project upgrading Cisco firewall in secure environment with CIS standards; End to end project deliver with release/cutover management and runbook development and execution;

Recovery of a failed project; rebuilt team and developed new implementation strategy for a data center redesign consolidating three data centers, refreshing all switching and firewall CISCO technologies; Developed new project proposals with client engagement; Responsible for release management and runbook creation and execution for cutovers;

Planned and organized the re-wiring of a data center; Audited a data center configuration;

Cutover development and runbook development and execution for the transition of multiple firewalls, dozens of switches and hundreds of servers;

Manage and mentor technical teams of dozen or more project resources plus engagement 20 teams of technical operations; manage local and international resources against the projects;

Data center planning and quality management of architectural planning and data center delivery;

Responsible for procurement, contract management, and vendor management;

Industry: IT Services, Insurance; Government;

Tools: MS Office, MS Project, MS Visio, MS PowerPoint, Lotus Notes, KANBAN project board, etc. Ref 1-1 Sr. Project Manager Mar. 2017 to Dec 2017

Durabuilt Manufacturing, Edmonton

Engaged as a Sr. Project Manager to manage a vendor implementation of an ERP for a manufacturer and retail business.

Project scope covered the enterprise, dealing with the implementation of new technology and change to every department and branch, from sales and service to purchasing, scheduling, capacity management, production floor operations, and shipping and logistics, accounting integration was also undertaken, Production floor machine integrations and Salesforce integrations for the sales module were developed, to new sales systems and catalogs dealers in the market place.

Agile approach to project execution fast-tracking the schedule;

Vendor engagement management including performance reviews and project analysis;

Develop and execute business change management strategies relative to the ERP implementation; Identify vendor gaps in execution and design and execute actions to fill the gap; Managing manufacturing KANBAN approach and sales fulfilment requirements against the ERP product implementation; Supporting the customizing of the implementation to meet the organizational process and policy requirements; Accountable/Responsible for advancing the development of corporate policies to support new systems; Responsible for identifying policy and procedure gaps and solutioning the new requirements, e.g. process re-engineering;

Responsibility to manage staff and management in a matrixed environment;

Role expanded to undertake Business Analyst and Test Manager roles;

Building and executing all project planning documents including project plans, training plans, change management plans across the enterprise with a half dozen branches and a multitude of dealers across three provinces, issue and risk management plans, etc.

Building and executing test strategies and test plan, as well as test case/scenario development and execution; Management of team and vendor team custom development Salesforce and Paragon custom development; full SDLC delivery; Educating teams on SDLC methodology including requirements gathering/analysis and test management;

Built a special plan for optimized testing BoM functionality;

Manage an array of data complexities including standards such as CSA, NAFS, and ISO in the implementation of the ERP;

Executed weekly, bi-weekly, and monthly presentations to SMEs, Management/Champions, and sponsor reps;

Interacted with executive management on a variety of decisions based on project dependencies;

Coordinated vendor workshops and ran team workshops around requirements and data logic development;

Planned and coordinated data migration and application setup activities;

Planning and coordinating data management towards effective cutover;

Develop and execute application management services plan;

Technologies environment: Windows 7, Office 365/Office 2016, VPN, cloud-hosted (IAAS), JoinMe, JIRA, Google Chrome, Project, Visio, Salesforce, WTS Paradigm, 360, etc. Ref 1-2 Sr. Project Manager Mar. 2016 – Oct 2016

SaskEnergy, Regina

Engaged as a Sn. Project Manager to do a business case and then develop from the business case an enterprise solution to project portfolio management and capital budget development and management. A second project was undertaken to do an opportunity assessment/business case around business analytics with workforce management. As a side initiative, the development of a

“project lifecycle, SDLC, and team roles using the RUP methodology” LMS course was an additional activity assigned.

Developed the project plan and a variety of other project documents supporting the team and the effort to build out the RFP acquisition;

Warren Vickery, PMP, CRISC, Prince2, CISSP

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Built project plans including team resource planning and scheduling to collaborate in a matrixed environment between multiple organization structures: business operations and engineering departments, PMO, and IT operations;

Engaged the sponsor and steering committee in envisioning the projects; Consulted and supported working committees; Managed workshops, WBS elaboration, and requirements elicitation and evaluations;

SharePoint administration of team project sites for collaboration and document management;

Engaged in RFP development and deployment strategies review SaaS vs hosted;

Held weekly and monthly status meetings with team and executive steering committee;

Built and maintained budgets, budget reporting, and vendor management;

Developed and lead presentations to executive and senior management as well as other stakeholder groups;

Managed all team activities from requirements gathering to technical solutioning and project document;

Engaged on PMO standards review;

Budget: $2+M

Industry: Oil and Gas Industry; Retail Utility;

Tools: MS Office, MS Project Server, MS SharePoint; OpenText, LMS, MS Visio. Ref 1-3 CIO/Management Consultant Oct. 2014 – Feb. 2016 Prime Global Services, Tampa, Florida

M&A project - engaged to undertake a variety of management and technical activities in regards to a project to acquire a multi- facility medical unit and the post-acquisition projects towards the goals and objectives of the company to improve the revenue position and operations of the business with managing and participating business development, IT systems assessment, and business process evaluation:

Mergers and Acquisitions project: $31M US acquisition;

Developed the acquisition plan and post-acquisition plans for technology and services improvement and enhancements as well as resource plans to facilitate the objectives of growth and management;

Executed on the acquisition plan and the negotiations to purchase;

Contract evaluation and negotiation; Contract development;

Financial analysis of corporate books; Revenue and liability reviews, Asset analysis;

Assess revenue generation and billing management processes with process improvement recommendations;

Risk Assessments on the Enterprise covering current and post-acquisition risks;

Strategic planning and road map development; Opportunity assessments;

Assess business process efficiencies and perform GAP analysis;

COTS System assessment; Business/Operational process analysis;

Technology assessment and reviews;

Review and assessment of various medical unit information technologies covering PACS, patient records (EMRs and HMRs), and hospital management systems such as CPSI, Meditech, Cerner, 3M, etc., and implementation/upgrade planning for transition;

Reviewed and reported on current medical IT architecture and gaps in functionality; reviewing current IT Systems and sub-systems implementations assessing value and opportunity/need for change; Engaged CPSI, 3M, Cerner, and other HMR/EMR vendors and medical tech vendors as part of the analysis; Reviewed various medical data standards including ISO and HIPAA; Privacy standards review and gap analysis; Financial technology services review;

Team building and personnel assessments;

Risk Management Activities, identify and document business risk;

Transition plan development including advancements from legacy systems to more effective EMR/HER systems; Strategic planning activities and action plan development;

Designed and managed corporate website development from prototype to implementation;

Communication plan development; Communication document development;

Stakeholder management and vendor engagement;

Investment management and Investor relations; Venture capital relations;

Industry: IT Services, Healthcare;

Tools: MS Office, MS Project, MS Visio, MS PowerPoint, WordPress, HTML Ref 1-4 – Senior Project Manager Mar. 2014 – Dec. 2014 ATCO I-TEK/WIPRO, Edmonton

Contracted to manage several projects, with budgets in excess of several million dollars, to support the services migration, corporate change management, and data migration from legacy mainframe operations to SAP of a major client with 1+ million customers to a new service provider;

Responsible for:

Developed and oversaw the development of all the various project documentation; built program and project plans, communication documentation, risk and issue documentation, administer program SharePoint site for team collaboration, etc., quality management, and led release management to deliver on schedule and under budget against major challenges and high stress environment;

Successfully managed the migration of data, processes, and customer data to client, under budget and on time;

The development of internal processes to support the successful execution of the projects; Warren Vickery, PMP, CRISC, Prince2, CISSP

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Systems design and implementation, full cycle SDLC with multiple mock cutover with runbooks, communication plans, test cycles and bug fixes, to transfer corporate master data, including client account history data and payment data, to new service provider

Developed and negotiation multi-million dollar contracts, statements of work, and change addendums relative to the work executed;

Managing the data migration team through various iterations of testing, development, and dress rehearsals; Executed four mock cutover exercises; Full test cycle management with triage, post-test resolution and regression testing;

Coordination and execution of date migration mock cutovers as test runs towards final cutover execution;

Monthly internal and client status reports as well as bi-weekly board meeting and presentations;

Project and client communications, work plans, schedules, budgets, and other project documentation;

Managing a couple of junior project managers, a team of seven ETL developers/BAs, and a variety of cross-functional technical and business support teams to deliver success through all stages of the project; Managed 12 to 18 direct reports and engaged with more than 50 additional team members for various project tasks and as well multiple technical vendors;

Managed and executed team hiring practices to secure needed resources in a timely fashion for the success of the project;

Managed the migration of eight years of current and historical data;

Agile methodology in planning and managing the mock cutover and cutover executions with significant scope change being managed to successfully meet the business obligations and client needs; Managed daily team scrums;

Team operations and vendor/contract management; Contract Development and negotiation;

Bi-weekly, monthly, and quarterly executive presentations on high profile project;

Developed and published a variety of planning and management documents, schedules, budgets, Gantts, resource management, reversion plans, release management plans, quality management plans, and project process documents to execute the project against, dependency mapping;

Projects employed PMP/Prince2 and Agile/Iterative methodologies, knowledge and skill sets, to meet the varying needs of the stakeholders;

Industry: IT Services, Utilities;

Budget: $10m Program/Project(s)

Tools: MS Office, MS Project, MS Visio, MS SharePoint, Lync, Webex, Informatica, Toad, ETL Tools, SAP, Oracle, DB2, Mainframe, and distributed networks.

Ref 1-5 – Director of Application and Technology Services (IT Operations) Aug 2013 – Jan 2014 Alberta Transportation, Edmonton

Contracted to transition IT Operations to new management, identify weakness, strategize and seek to optimize operations, rebuild vendor and business relationships, engage in operations team development, and support the uptake ITIL process. Engaged to manage the OPS team and vendors operating and supporting the IT application and technology infrastructure, and Data Center, for the ministry and thousands of users. Responsible for:

Oversight 35 application and infrastructure projects in flight and 8 application projects in transition including Oracle upgrade, PCI compliance project, and Data Center cluster upgrade;

Responsible for the release management around the coordination of projects delivered to the ministry and the vendors engaged in technical and application services; Oversight of $15M services in contracts, SLAs, etc., requiring monthly and quarterly performance reviews

Dependencies mapping for projects, upgrades, and system changes; Oversight of software rationalization for ministry;

Program management of several system and application upgrade projects as well as couple of application development projects and various infrastructure projects; Managed the development of all project documentation;

Engaged in planning, negotiating, and review around cloud services deliver (IaaS, PaaS) and ministry systems, data center, migration to cloud delivery;

Oversight of 3rd party vendor in the ongoing operations of a midsize data center and dozens of remote sites;

Oversight of transition of data center services and remote sight services to a new provider;

Oversight of two large vendor teams plus a small team of direct reports; Oversight of application services and full SDLC execution for multiple ministry departments;

The support and maintenance and/or development of hundreds of applications across intranet and internet solutions;

The development of DRP with deployment of remote DC site, emergency shutdown planning, and ministry Evergreening plans;

Vendor management responsibilities with monthly, quarterly, and annual SLA and services reviews;

Implemented asset management review which saved millions in vendor costs annually;

Designed and project managed the development of team SharePoint site with operations tools development to enhance team capabilities in service management, operational strategy, and task planning/management;

Oversight of development and implementation of infrastructure and application development standards as part of the enterprise architecture approach;

Oversight of various upgrade projects: data center systems upgrades, power systems and HVAC maintenance, server and storage upgrades, netmanager implementation, data center applications, SAN replacement, Windows Server upgrade, various Oracle upgrades, Windows 7 upgrade, etc.;

Oversight of the development of operational business processes, including CAB overhaul and business engagement process, security practices and procedures review and update, along with the implementation of new services; Warren Vickery, PMP, CRISC, Prince2, CISSP

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Oversight of large vehicle monitoring project for provincial highways;

Program management of PCI Compliance, SRIS, and Oracle upgrades as well as DR and emergency shutdown procedures development project;

Business (ministry) engagement, issue management, risk management;

Vendor contract management for application services and data center operations and other independent applications;

Engaged the business in all IT concerns and future services planning; and

Team operations and vendor/contract management. Managed a team of 60+ with 10 direct reports and two subordinate project managers;

Industry: IT Services, Transportation;

Tools: MS Office, MS Project, MS Visio, MS SharePoint, LiveLink, Oracle, Jazz, Rational Team Concert. Ref 1-6 – Solution Delivery Lead/Program Manager/Sr. Project Manager Apr. 2012 – Sept. 2012 Servus Credit Union, Edmonton

Engaged in the restart of banking solution and conversion program as the program position of Solution Deliver Lead, a program management role governing a team of 9 project managers and cross-functional teams to deliver $80 million dollars of projects around COTS implementation and customization as well as change management. The duties were:

Projects under oversight covered several COTS systems, custom development of existing COTS system, ESB services implementation and COTS customization to support integrated delivery across the bus, implementation of branch business management and customer tools, development of mobile and internet client site and tools; change management subproject using PROSCI methodologies;

Oversight on the various architectural efforts across the enterprise including data architecture and security architecture relative to client identity and various ISO standards including (Data, Security, and Identity (LEI) as well as federal and provincial data privacy standards;

Responsible for ministry vendor contract management and vendor SLA management, conducting monthly reviews;

Strategic and day to day tactical management of project managers, resources, and program processes;

Engaged the business and IT operations in reviews of goals and objectives and engagement commitment;

Conducted program roles and responsibility review and rebuilt program org structure to meet new objectives;

Design of program SDLC and project SDLC and led its implementation into projects as well as program and project governance;

Designed and executed quality planning and quality control over project and program lifecycle and deliverables, managed the development of project and program deliverables;

Managed the PM team (9 PMs) in the development of the charters, budgets, resource plans, and detailed project plans;

Management support work for the execution of project task towards achieving targeted deliverables;

Planning and execution of program budget development and management processes;

Designed program

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