Zena J. Smith
Rayville, Louisiana
***************@*****.***, 318-***-****
https://millermotteedge.com/Zena-Smith1
***.***************@*****.***
Profile
Customer service oriented professional with3+years of cross-functional healthcare industry. provides timely provides timely and accurate data to ensure reimbursement for patient service. Follows policies procedures and guidelines to ensure consistent quality. Maintains and ensures patient privacy and confidentiality.
SKILLS
Medical Billing and Coding
Medical Administrative Assistance
Work Experience
Twin City Home Care - Direct Care Worker
March 2016 - August 2018
Assited with activities of daily living handled light housekeeping prepared meals, Esorted residents to the doctor appointments and kept current and accurate records.
Arco Community Center - Driver/Customer Service associate
September 2009 - March 2012
Transported patient to and from home and work. Communicated with dispatch in order to receive relevant and instruction; kept thorough mileage reports.
Executive INN - Front Desk Clerk
March 2006 - June 2006
Served as first line of customer service for the property. Checked guests in and out, assigned rooms took reservations, and counted receipts at end of shift.
Delta American Healthcare INC - Direct Care Worker
February 2002 - July 2005
Assisted with activities of daily living, handled light housekeeping prepared meals and also escorted residents to a doctor appointments and kept current and accurate records.
McDonald's Restaurant - Cashier
September 1999 - May 2003
Acted as direct point of contact for customer, Processed transaction while utilizing point of sale computer system.
THE ARC OF MOREHOUSE
July 30,2019 Present
Direct Care worker, Transport patient to the Doctor appointment help with their housekeeping and also help prepare their meals and their Medication. And also do their medical books.
Education
Miller-Motte College - Medical Billing and Coding
September 2017-March 2019
Ultimate Medical Academy - Medical Administrative Assistance
February 2015
Health and Science Degree/Medical Administrative Assistance