Joseph Carroll
*** * *** *. ******** Fork, UT ***03
801-***-**** admkvo@r.postjobfree.com
OBJECTIVE
Seeking a position as Business/Data Analyst
EDUCATION
Bachelor of Science February 2019
Brigham Young University, Provo, UT
Course Highlights:
o4 Geospatial Information System certifications (GEOG 212)
oPlanning & GIS (PWS 417)
State and transition modeling
Python Programming
oTechnical communications
oStatistics (Stat 121)
T, Z, Chi Square, and six sigma analysis
PROFESSIONAL EXPERIENCE
doTERRA Operations: Logistics Analyst (Team Lead) April 2018 – Present
dōTERRA International, Pleasant Grove, UT Ref. Mark Wilkinson: 801-***-****
Team lead of Analyst II’s
Helped drive a culture of data driven decisions
Headed collaborative interdepartmental teams
Implemented multi department data initiative (GLV) including documentation & design
Proactively identified logistics inefficiencies
Led projects which saved, or mitigated costs of approximately $6,165,000 over 2 years
Built ad hoc reporting in SAP & excel
Implemented long term scale-able operations reporting in tableau
Data locating validation & scrubbing experience
Content security and control experience
Managed multiple priority projects simultaneously
Led projects related to 3rd party data architecture and integrations including SFTP, API, and web scraping
doTERRA Member Services: Shipping & Small parcel Analyst June 2014 – April 2018
dōTERRA International, Pleasant Grove, UT Ref. Ben Robinson: 801-***-****
Developed collaborative reporting for doTERRA’s executive team
Proactively tracked issues & delays
Automated customer delay notifications
Developed reporting to track customer experience from order creation to delivery
Participated in ERP rollout as SME
Maintained knowledge base
Plt. Sergeant 25U (Support Systems Specialist) Army Reserve Sep. 2012 – Dec. 2018
850th signal company, Fort Douglas, Ut Ref. Lt. Ryan Gale: 801-***-****
Managed a platoon of IT professionals
Supported Brigade sized element’s IT needs
Maintained a secret level clearance in USAR
Basic Leadership Course Graduate
Decision making under stress & timelines
Professional written communication
ACCOLADES AND VOLUNTEER EXPERIENCE
Winner of the doTERRA Global logistics value award 3 times
doTERRA Management MVP
doTERRA Employee of the month
Eagle Scout
Service leader in Hawaii