Case Manager Administrative Assistant
Resume:
Graciela RUIZ
Case Manager
Sylmar, CA *****
***************@*****.***
I work in a facility for homeless and drug substance adults. I have over 25 years of experience working with homeless families abuse children and domestic violence. At the moment I working on my Master’s in Social Worker. I love working with children their family they are our future.
Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
Crisis Response Project
01/06/2019 Present
Response to crisis call in the south-central district, crisis are from disabled individuals, mental health and conduct CBT sessions. CRP provides intensive crisis prevention, emergency response intervention, and follow-up service after the crisis or 5150 hold. CRP mains goal is to use behavioral intervention, de-escalate the crisis in a situation where consumers and caregivers can remain safe in their home or group home. The counselor provides redirection and positive planning and attempts to stabilize a potentially volatile situation.
Victory Starts Now
Lead Case Manager - Los Angeles, CA
March 2018 to 12/31/2018
Work with PC 1370 program AB70 client are incomplete to face trial because of mental status, assessment set up psychiatrist appointments follow with Dr's appt. group therapy, one on one session. complete housing application, call in medication, take vital, pass out medication. transport client t hospital, clinic monitor their behavior general office duties.
Case Manager
Serenity Recuperative Care - Lake View, AL
December 2017 to Present
Assist client with the housing application, GR, Doctors appointment, discuss the care plane with Probation/Parole office, follow the cour order and report any violation of court order charge n the client file on a regular basis.
Loan Processor
Master Capital Solutions
November 2016 to June 2017
Summary:
Seeking to obtain a challenging position that possesses room for advancement through hard work, team player, initiative, commitment, and efficiency in conjunction with my various skills and talents. Job Title: Loan Processor
Employer: Master Capital Solutions
Dates: 11/01/2016 to 06/23/2017
Administrator/Processor, process applications, verify income, property, bank statement and employment. Set meeting, negotiate loans rates with bank, faxes, email and completed spade sheet of daily loans and pending loans. Completed weekly reports, trained new employees, set up conference meeting, scheduling conference with banker from over-sea. Answer phone, email and general office duties
Loan Processor Employer
LA Popular Financial Group
September 2010 to October 2011
Process loan documents, interview client for a home mortgage, verify income taxes, bank accounts, set an appointment with the notary public, telemarked, follow-up lead for the potential buyer, general office duties.
Eligibility Worker II
Department of Public Social Services - Lancaster, CA
December 1991 to August 2010
Lancaster, Ca
Dates:
12/9/1991 to 08/10/2010
Duties:
. Intake and approve worker for CALWORKS as well as for MEDICAL, Cal-Fresh, IFDS, and GAIN acting supervisor for GAIN Worker (PT). I work side by side with Administrator of East Valley District for relief for participants affected by the 1994 Earth Quake, responsible for providing day to day administrative and technical support to the GAIN Worker. Determine initial and continuance of eligibility of applicants and participants receiving public assistance, grants, and benefits programs and those performing highly specialized eligibility assignments related to district appeals; monitoring and auditing of quality control cases, review and processing of income eligibility verification and the collection of overpayments or other issuances. IFDS, fraud referral and follow with the investigations, collection of the overpayment
Skills:
Ability to work in a fast-paced environment, able to take direct dictation and work with little or no supervision. Varied Knowledge in Government Assistance Programs; Book-keeping (Lotus 123, Microsoft Word), typing 45 words per minute. Certified Bilingual in English and Spanish.
Eligibility Worker/Social Worker II
Santa Barbara Social Service
March 2015
Duties: Eligibility Worker Il was assigned to intake or Approve files for Cal-Work, Cal-Fresh and Medical worker. I was responsible for making an independent determination of initial and continuing eligibility for applicants and program participants receiving public assistance within established guidelines and procedures. I exercise Incumbents of the County and knowledge of the laws, regulations and the procedures governing the administration of public assistance grants and programs. By interviewing, and use the techniques of good record keeping. By using this knowledge, I have the ability to do search and gather records of various incomes; to determinate for eligibility-related information from multiple sources including computer databases, apply the rules and regulations pertaining to eligibility for categories of aid programs, makes mathematical computations, evaluate financial data, and interact effectively with the public in the process of public assistance program evaluation.
Education
Master of Psychology in Psychology
University of the Rockie
Present
Bachelor's Degree in Administration of Justice in Administration of Justice University of Chapman
March 2009 to August 2011
Skills
• Case Manager/Social Worker (10+ years)
• Case Management (10+ years)
• Mental Health (10+ years)
• problem solving (10+ years)
• Documentation (10+ years)
• Therapy
• Microsoft Office (5 years)
• Counseling (10+ years)
• Administrative Assistant
• Data Entry (10+ years)
• Outlook (4 years)
• MS Office (5 years)
• Word (9 years)
• Payroll
• Billing (3 years)
• Microsoft Excel
Certifications and Licenses
CPR
February 2018 to Present
CPR and First Health Aid.
Assessments
Intermediate Word Processing Proficiency with Microsoft Word — Familiar February 2019
Measures a candidate's knowledge of intermediate Microsoft Word techniques including the use of formatting, Track Changes, and Comments.
Full results: https://share.indeedassessments.com/share_assignment/pepc8xl-53mjtwul
Intermediate Word Processing with Microsoft Word — Familiar April 2019
Intermediate Word techniques, including the use of formatting, Track Changes, and Comments. Full results: https://share.indeedassessments.com/share_assignment/aloltgvqfke4kasx
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
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