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Customer Service Canton

Location:
Akron, OH
Posted:
May 20, 2021

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Resume:

Kayla Heggs

843-***-****

admkr8@r.postjobfree.com

PROFESSIONAL SUMMARY

Psychology graduate with the capabilities to give every client a wonderful experience. I have 10+ years in customer service, well experienced with working as a team and getting the job completed, delegate task as needed, well aware of inventory and loss prevention, have managed a team of 15 or less. Knowledge of training staff as needed and know when training is needed.

SKILLS

-Psychology degree (May, 2019) - Capable of providing direct support - Flexibility

-Problem Solver - Multi-tasking - Research

-Great listener - Detail oriented - Organized

-Detailed review of clients files, able to discuss with supervisor

-Microsoft (expert)

RELEVANT ACCOMPLISHMETS

-Accredited for excellent customer service

-Thorough project research

-Excellent team participator

-Experience in conducting interviews

-Experience with working with a team to complete an overall goal

-Scheduling to ensure all task are being completed

-Being able to show compassion when needed

WORK HISTORY

Supervisor- Dollar General- Akron, OH Feb 2020- Current

Manager- Pizza Hut- Akron, OH April 2019–Feb 2020

Production Worker- Integrity Staffing- Stow, OH Jan 2018-April 2019

Store Associate – Big Lots- Akron, OH May 2016-Sep 2017

EDUCATION

Pharmacy Certification- Brookdale Community College- Lincroft, NJ Aug. 2013

Psychology Associates of Science- Stark State College- Canton, OH May 2019



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