Nilesh H Jani

** ****** ******, ******, **-*****, Home 732-***-****, Cell No (732) 609 - 3220

Email: admkn5@r.postjobfree.com

Professional Experience Summary:

Technology professional with over 19 years of experience in mid to large scale, multi-platform Windows [Wintel] and VMWARE Virtual environments and Experienced in more than 6 Data Centers located throughout New York, Ohio, California, Hawaii, Maryland and Florida for more than 50,000 servers and 250,000 user nodes on a daily basis in multi-domain, in multiple time zones.

Experienced in a large Enterprise Network environment, worked in remote work environment with offshore IT Team, vendors, users and part of a REMOTE virtual team.

Strong hands on experience with Microsoft Windows Vmware Virtual, Citrix technologies including Active Directory, Networks and Servers H/W, Server OS, DNS, Networking.

Demonstrated success implementing strategic IT initiatives that have improved business functionality. Motivated self-starter with clear communication and good collaboration skills.

Responsible for Server Remediation including all stages for Upgrading and decommissioning over 8,000 Windows 2008 Servers to Windows 2016 and 2019 Servers

Gathered SW / HW requirements with vendors, application owners, and other I.T. groups to migrate infrastructure.. Migration from P2V Servers, Supporting 100 % virtual environment,Server and VDI Client management.

Worked with various I.T. groups (Development, Networking, Incident, Operations, NOC, etc.) on a day to day basis

Acted as a liaison between I.T. business units and the Project Management team for the Windows Server upgrade project

Ensured deadlines are met and identified potential risks with timelines and roadblocks that the project may face

Day to day change requests, approval gathering, and follow ups with teams assigned to specific server/application upgrade

Participated on weekend or weeknight after hour cutovers and changes as well as taking calls 24/7 for Critical incidents

Participated on ordering, provisioning, installing, deploying, and troubleshooting new Virtual Windows 2012/16/19 servers

Completed Projects: server virtualization, four new data center build outs, data center move, SAN migration, domain migration, disaster recovery implementation, and various products decommissioning

Worked after office hours and on-call responsibilities regularly. Worked on a 2nd shift and or the weekend as part

of Normal 40 hour week. Part of a Swat team member.

Technical Skills:

Operating Systems:

Windows 2019/2016/2012/2008 Server (Standard and Enterprise)

VMware ESXi 6 and latest . Vsphere 6.7 and 6.5 Vcenter, Horizon VDI V6.7 Server, HPE Enterprise Server - Moonshot Cartridge enclosures, VMWARE Cloud environment. VDI client support work, AWD CLOUD environment Technology. Azure Cloud Infrastructure server support, CITRIX client Environment,

Windows 2010 / 7 / XP /2000, Windows 10 OS- VDI HP Thin client Persistant, Non – Persistant,

ADDS WIN 2008R2, ADDS Win 2012R2, SCCM 2012R2, SCOM

Server Software:

MS Active Directory for 2019 /2016 /2012 /2008 /2003 /2000, MS-O365, Citrix Présentation Server (Versions 3.0 – 6.5)

Microsoft Cluster Servers

(File, Print, SQL), Microsoft Exchange 2007/2003

Microsoft Terminal Server

Microsoft IIS Server

Cisco Router IOS Support

IP Management suites

Server Cluster Failover Testing

F5 Trace3 Data migration Technology,IAM. Microsoft Sharepoint.

Management Software:

ITIL HP Service Manager V 9.2

HP Systems Insight Manger

HP Open view - Service

Center 6, Service now, Solarwind,

BIG FIX server Patch management.

Remedy, Heat – service systems

HP-Compaq INSIGHT Manager,

Site Scope Technologies.

IBM Director

Dell Open Manage

Symantec, EPO McAfee Enterprise 10

McAfee Anti-Virus

Blackberry Enterprise Manager

VERITAS Backup / VERITAS Net Backup

Big fix and Batch Patch Patching Tools

Solar Wind Monitoring tool.MS SCOM

Project Admin Management

Protocols:

DNS, WINS, TCPIP, SNMP, SMTP

SSH, Telnet, FTP/PFTP, HTTP

DHCP, IIS

Hardware:

HPE Enterprise enclosures, HP DL Series / Blade Servers / NAS

HP C-Class Blades and Chassis

Compaq servers

IBM X-Series Servers

IBM Blade Servers

Dell Power Edge Servers

Dell Power Edge Blade Servers

Cisco routers, switches

Desktop /Peripherals

DELL, HP, IBM PC, clone PC’ compatible

LENOVO Laptop, SCANNERS, Tape Backup

HP Jet direct, Printers, Ethernet NIC, PCMCIA Cards, T1, UPS, LinkSys Router, Secure ID Tokens, IBM token Ring H/W Cards

Macintosh PCS, Palm Pilot, Blackberry, Flash Memory / Cards, Modems, Multimedia Sound

card, scanners, CD Recording hardware

Multiport Video adapters

Professional Work Experience:

CONDUENT INC. Remote Opportunity working from Home. for It Administration tasks

Business process outsourcing [ BPO ] solution provider

Windows VMware Server Engineer 1/2021 – current

Provided ultimate Infrastructure Wintel Server 2019, 2016, OS support, Virtual VM 2016, Horizon View 6.7 VDI thin client support on HP and Dell Servers and Windows system AD administration support for Windows based Windows HPE Enterprise server, and working 100 % in VMWare Virtual Server infrastructure environment All kinds of VMWARE Server / client support work For WALMART, CIGNA clients

Refresh H/W, S/W, installations, Data Supports and DECOM old H/W - retirements for 2 Major and minor Data Centers located throughout USA locations 8000 servers and 40000 user nodes including physical and virtual server environment. Office 365 Support work. Infrastructure support for IIS and web server, Application servers.

Monitored and tested system performance; provided statistics and reports.

Active Directory Environmental Work

Performed day to day responsibilities as a Windows System AD support Local Administrator maintaining server / Client Ticket request for Windows [Wintel] servers running W2K19, W2k16, W2K12, W2K8, VMware ESXi 6.5 Vsphere 6.5 Vcenter Client, Cluster Server operating systems & associated products support request from end users

Created vmware servers for migration project for WALMART from one location to another location. Perfoemmed decom process and followed server remediation tasks.

MIZUHO Bank Limited NYC, NY, Jersey City, NJ Supports two sites for It Administration tasks.

Windows VMware Server [ Citrix ] Administrator 1/2019 – 12/2020

Provided ultimate Infrastructure Wintel Server 2019, 2016, 2012, 2008 OS support, Virtual VM 2016, Horizon View 6.7 VDI thin client support on HP and Dell Servers and Windows system AD administration support for Windows based Windows HPE Enterprise server – Moonshot server, and VMWare Virtual Server infrastructure environment, Citrix Server / client support work.

Refresh H/W, S/W, installations, Data Supports and DECOM old H/W - retirements for 2 Major and minor Data Centers located throughout New Jersey 2000 servers and 4000 user nodes including physical and virtual server environment. Office 365 Support work. Infrastructure support for IIS and web server, Application servers.

Monitored and tested system performance; provided statistics and reports. Monitored, managed and log all Systems Service calls- CRQ / WO / INC for Incident and service / problem Request for change in production environment through SERVICE NOW Ticket system.

HIPPA and ITIL training updated.

Active Directory Environmental Work

Performed day to day responsibilities as a Windows System AD support Local Administrator maintaining server / Client Ticket request for Windows [Wintel] servers running W2K19, W2k16, W2K12, W2K8, VMware ESXi 6.5 Vsphere 6.5 Vcenter Client, Cluster Server operating systems & associated products support request from end users

Provided Onsite and remote system support administration for all kinds of Account including network support, technical support, and hardware support.

LAN and WAN audits and installation included checking and installation of Co Data Base Information Checks, OS System checks, User Id / Group File, Identity access management, Network configuration [HBA, NIC, CBI, RILO/RSA, DNS], Boot and production backup checks, network Tool Checks, IIS, SAN configuration/software, SQL server, Cluster Server, VMWARE Server /Guest Checks and tape rotation for VERITAS Netback up and other types of backup servers

Monitored, managed and log all Systems Service calls- CRQ / WO / INC for Incident and service / problem Request for change in production environment through SERVICE NOW Ticket system.

Had Service Management (ITIL) framework training, Bloom burg Traders floor trading in an effort to comply with all internally documented Policies and procedures designed for banking industry service support.

RWJBH - BARNABAS HEALTH CORP Rahway,NJ Supports 4-5 hospital sites[ Rahway, Somerset, Hamilton ] for It related tasks. 6/2016 – 1/2019

Windows Server Engineer / Network administration support / Multiple Data center support.

Provided ultimate Infrastructure Wintel Server 2019, 2016, 2012, 2008 OS support, Virtual VM 2016, Horizon View 6.7 VDI thin client support on IBM, Cisco UCS, HP and Dell Servers and Windows system AD administration support for Windows based Server infrastructure environment, VMWare Citrix client support work.

Refresh H/W, S/W, installations, Data Supports and DECOM old H/W - retirements for 2 Major and minor Data Centers located throughout New Jersey 15000 servers and 150,000 user nodes including physical and virtual server environment. Office 365 Support work. Infrastructure support for IIS and web server, Application servers.

Monitored and tested system performance; provided statistics and reports

HIPPA and ITIL training updated.

Active Directory Environmental Work

Performed day to day responsibilities as a Windows System AD support Local Administrator maintaining server Ticket request for Windows [Wintel] servers in 11 Hospital locations running W2k12, W2K8, W2K3, W2k, NT, VMware ESXi 6.5, VSphere 6.5, VCenter Client, Cluster Server operating systems & associated products support request from end users

Used ITIL Procedures using Remedy system and provided system support administration for all kinds of Account including network support, technical support, and hardware support.

LAN and WAN audits and installation included checking and installation of Co Data Base Information Checks, OS System checks, User Id / Group File, Identity access management, Network configuration [HBA, NIC, CBI, RILO/RSA, DNS], Boot and production backup checks, network Tool Checks, IIS, SAN configuration/software, SQL server, Cluster Server, VMWARE Server /Guest Checks and tape rotation for VERITAS Netback up and other types of backup servers

Monitored, managed and log all Systems Service calls- CRQ / WO / INC for Incident and service / problem Request for change in production environment through REMEDY Admin system.

Had Service Management (ITIL) framework training, HIPPA training in an effort to comply with all internally documented Policies and procedures designed for RWJBH Medical and Health service support

National KPIT- National Infrastructure Team : KAISER HEALTH CARE FOUNDATION. San Francisco, California Support to regional organizations in more than 15 different States in USA.

IBM GLOBAL SERVICE - Remote administration work POSITION IN NEW JERSEY. 4/2015-4/2016

Network System Administrator - Wintel Server Operation

Windows Server Engineer / Network administration support / Data center support.

Provided ultimate Infrastructure Wintel Server support and Windows system administration support for Windows based Server infrastructure environment, VMware VDI client support work.

Part of Execution TEAM responsible for Life Cycle management [ LCM – System refresh – H/W and data Migration] Responsible for Designed and instituted server build standards/documentation – touching server for refreshing old outdated H/W, Old OS S/W, Migrate Users, NAS Data migration using F5 Trace 3 technology, move users and data storage to new Machines. Infrastructure support for IIS and web server, Application servers.

Refresh H/W, S/W, installations, Data Migration and DECOM old H/W - retirements for 5 Data Centers located throughout California – North and south, Northwest, Hawaii, Maryland and Ohio for more than 50,000 servers and 250,000 user nodes including physical and virtual server environment.

Monitored and tested system performance; provided statistics and reports

HIPPA and ITIL training updated.

Active Directory Environmental Work

Performed day to day responsibilities as a Windows System Administrator maintaining more than 45000 Windows [Wintel] servers in 5 different locations running W2k12, W2K8, W2K3, W2k, NT, Linux, VMware ESXi 5.0 VSphere 5, Vcenter Client, Cluster Server operating systems & associated products including SCCM 2012R2, SCOM

Used ITIL Procedures, Remedy system and provided system administration for a commercial outsourced Account including network support, technical support, and hardware support.

LAN and WAN audits and installation included checking and installation of Co Data Base Information Checks, OS System checks, User Id / Group File Identity access management, Network configuration [HBA, NIC, CBI, RILO/RSA, DNS], Boot and production backup checks, network Tool Checks, IIS, SAN configuration/software, SQL server, Cluster Server, VMWARE Server / Guest Checks, VERITAS Netback up

Monitored, managed and log all Systems Service calls- CRQ / WO / INC for Incident and Request for change in production environment through REMEDY Admin system.

Had Service Management (ITIL) framework training, HIPPA training in an effort to comply with all internally documented Policies and procedures designed for KPIT Medical and Health service support

Tata Consultancy Services, Edison, New Jersey 04/2014 – 12/2014

Senior System Administrator / Enginner [ Windows, VMWARE]

Worked for TCS Clients for Time Warner, HBO, Warner Brothers and Turner Bros in NYC, New York as System admin for Wintel and VMware for Data Center Migration, AD MIGRATION Project using VMware Cloud infrastructure.

Performed day to day responsibilities as Window/ VMWARE System Administrator maintaining more than 2000 Windows [Wintel] servers in 5 major different locations running W2K8, W2K3, W2k, NT, Linux, Configured HP Blade Server Enclosure remotely for VMware Cloud installation, VMware ESXi 5.0 VSphere 5.5, Vcenter WEB Client, Cluster Server operating systems & associated products including SCCM 2012R2, SCOM.

Assisted in new Citrix VMware environment configuration

Responsible for Windows System Administration of more than 400 Windows servers among remote media production sites all over USA. Ran OS Windows 2008, Windows 2003, Windows 2000. Monitored, managed and troubleshot logs for all systems service calls in queue through SERVICE NOW ticketing call system

Created VMWARE server in A Cloud Managed Platform. Troubleshoot as per CRQ / WO / INC generated in Queue.

Engaged in DATA Center Migration Activities from various initial stage to operational stage.

Worked as AD SME in Los Angeles, California for Domain Migration and AD DS Forest Functional Migration [ from Windows 2003 and Windows 2008R2 to Windows 2012] worked as onsite Project manager for Domain migration project. IAM management.

Upgraded more than 400 servers from Windows 2003 and windows 2008 up to windows 2012 and upgraded Functional Level of Domain to Latest WINDOWS 2012.

Consolidated five domains to Three Domain Migration project work.

At present waiting for new Project from TCS clients

NRG ENERGY INC Princeton, New Jersey 07/2013 – 02/2014 Network System Administrator - Windows Server Operation

Responsible for System Administration of more than 400 Windows servers among more than 100 Power Generation plants and Solar Energy plants, and remote production sites all over USA. Ran OS Windows 2008, Windows 2003, Windows 2000. Monitored, managed and troubleshot logs for all systems service calls in queue through SERVICE NOW ticketing call system.

Maintain Server availability and issue using Solar wind monitoring web tool.

LAN / WAN Administration for merger of two major groups of power producing companies with power plants and solar plants of more than 400 Wintel Servers [ W2K8, W2K3, W2K, NT, NETIQ-DRA-(Directory and Resource management) Security Administration, Batch patch and server patch management. Worked with IDRAC managements, and handled major Dell and HP server issues. Worked with server domain migration, responsible for new server installs and server remediation including SCCM 2012, SCOM.

DISNEY WORLD – ABC TV NETWORK/ IBM GLOBAL SERVICE/ HCL NY, NY 4/2008-2/2013

Network System Administrator - Wintel Server Operation

Server administration / Network administration support / Data center support.

Provided Tier 2-3 final ultimate Infrastructure Server support and system administration support for Windows based Server infrastructure environment, VMware VDI client support work.

Designed and instituted server build standards/documentation for server installations and DECOM - retirements for 5500 physical and 1500 virtual server environment.

Reviewed, tested, and deployed new Windows service packs, hot fixes, system Firmware updates, and vendor-supplied patches

Monitored and tested system performance; provided statistics and reports

Worked as Project admin management work and service management for site in NY.

Active Directory Environmental Work

Performed day to day responsibilities as a System Administrator maintaining more than 4500 Windows [Wintel] servers in 5 different locations running W2K8, W2K3, W2k, NT, Linux, VMware ESXi 5.0 VSphere 5, Venter Client, Cluster Server operating systems & associated products including SCCM 2012, SCOM.

Used ITIL Procedures, HP Service Manager V 9.2 and provided system administration for a commercial outsourced Account including network support, technical support, and hardware support

Installed and maintained all local area network hardware and software, including servers, peripherals, network devices and wiring.

Reviewed hardware, software and remediated daily server issues remotely and in Data Center as per Disney World policies. Worked on Virtual VMware VDI and P2v migration project.

Designed GPO’s to better fit the complexity of the user, server, and security rights within AD for better individualization, security, and compliance. Cisco Router Configuration Support.

LAN and WAN audits and installation included checking and installation of Co Data Base Information Checks, OS System checks, User Id / Group File access management, Network configuration [HBA, NIC, CBI, RILO/RSA, DNS], Boot and production backup checks, network Tool Checks, IIS, SAN configuration/software, SQL server, Cluster Server, VMWARE Server / Guest Checks, VERITAS Netback up

Monitored, managed and log all Systems Service calls for Incident and Request for change in production environment through HP Service Manager V 9.2 / Open View Service Center 6.0.

Had Service Management (ITIL) framework training in an effort to comply with all internally documented

Policies and procedures designed for IBM Global service IS service support

HORIZON BLUE CROSS BLUE SHEILD OF NJ Farmingdale, NJ 2/2008-4/2008

Network Administrator – Wintel Server Operation [ PART TIME ASSIGNMENT on WEEKEND]

Server/Systems Admin Support

Monitored, managed, and administered 1500 Wintel servers between two remote sites [Production and DR sites] Data Centers, including Disaster Recovery site running various OS. Monitored, managed and logged all Systems Service calls through HP Open View Service Center 6.0

Installed images and deployed new Wintel Server Windows2K3 using ALTIRIS 6.5, SMS 2 and HP Smart Start

Resolved day to day software, hardware, infrastructure issues. Upgraded and maintained network infrastructure

Maintained AD: add, delete, and modify resources and network issues. Coordinated with 3rd party vendors. Resolved all kinds of Issues INCLUDING Active Directory, DNS, DHCP, GPO, VMware ESXi VSphere 5.0 /Vcenter client.

Monitored, managed and logged all service calls through Peregrine Service Manager

Perform Manual QA of Application and Databases during the Disaster Recover and Business Continuity drills. Supported in Implement Disaster Recovery plan, Plan Server Move, Implement Failover in Staging, Development and Production Environment, Used VERITAS Netback up

HIPPA and ITIL training updated.

SCHERING-PLOUGH CORP Kenilworth, NJ 10/2007-4/2008

Network Administrator

Active Directory Environmental Work

Local and Wide Area Network administration/ eRoom administration for corporate HQ

Maintained more than 4000 Wintel Servers including Documentum, eRoom Administration, NETIQ-DRA- (Directory and Resource management). Technical project manager for Documentum issues and implementation.

Responsible for security administration, EPO McAfee Enterprise 10.1/ 8.5.0, Antivirus Security Patch management, VMware Server Firm, Citrix server Farms-terminal issues administration. Worked as PM for three technical project manager.

Worked with HP OPENVIEW, COMPAQ INSIGHT MANAGER, Remedy - Picasso, PCANYWHERE, SMS, SMTP, CITRIX, MITEL, REDHAT LINUX, Exchange-Prairefyer, ALTIRIS 6.5, SMS, CA Uni center, CA ARC Serve Backup,], VERITAS Netback up, SYMANTEC, issues with LAN for Deploying infrastructure and Implementation of all administration support functions for Windows XP / 2000 [Professional] PCS for clients

Implementation of all administration support functions for Windows XP / 2000 [Professional] PCS for clients

Troubleshot Active Directory problems. Administration and Maintenance of Windows based network of over 45000+ network clients’ nodes

Worked on Migration of 45000 eRoom domain Accounts from Win NT to Win2k AD Infrastructure

Responsible for: Setup (configuration) and maintenance of Servers, new user setup, new user orientation, end user’s PC’s, hardware/software and various other types of systems/ equipment-printer maintenance

Performed day to day operations using NETIQ-DRA - Active Directory [AD] Administration of Logical Access including, but not limited to, accounts, shares, groups, OU’s, email accounts, terminations, new hires, and change of access creation, implementation, and documentation

HIPPA and ITIL training updated.

FAA EASTERN REGION FEDERAL CREDIT UNION Clark, NJ 8/2007-10/2007

Network Administrator

Server/Systems Admin Support

Worked as a Network Support Administrator responsible for Wintel Network System Administration of 25 servers and enterprise-wide financial application support on Main Frame and Windows Wintel based Servers including Active Directory, DNS, DHCP, GPO, VMWARE - ESX, VIRTUAL CENTER, VERITAS Netbackup

MITEL VOIP telephone system Administration includes Day to day Install, Moves adds and changes to the phone system including phone deployment to the desktop and phone device troubleshooting.

Monitored & recorded Remedy/Heat trouble tickets in timely manner

WORLD EDUCATION SERVICES (WES) NY, NY 10/2006-7/2007 Network Administrator

Active Directory Environmental Work

Maintained 45 Wintel Servers [ W2K3, W2K, NT, SYMANTEC, SMTP, CITRIX, MITEL, REDHAT LINUX, Exchange-Prairefyer, SMS, ARC Serve Backup, Right Fax], issues with LAN for deploying infrastructure and implementation of all administration support functions for DELL Windows XP / 2000 [Professional] PCS for 150 clients including 6 satellite offices. Responsibility to work as Project Manager for all sites for any technical projects.

Supported remote connectivity, VERITAS Netbackup, ArcServe, for remote Citrix Access, remote VPN access, new [VPN] Virtual Private Networking client-systems connection, Utilized Nortel Extranet Client and Web tools.

Managed / Created users / groups on LAN/WAN. Supported Users add, changes, deletes - Right management, client troubleshooting. Maintain data access security, remote Citrix Access, Remote VPN access.

Using SMS done deploying PC to the desktop with the appropriate peripherals for the individual, maintaining the asset database with new equipment. Used WISE Packaging to deploy software on pc and laptops.

Maintains complete documentation, including architectural diagrams, Key procedures, inventory, support numbers and contract renewals. Monitored & recorded REMEDY/HEAT trouble tickets in timely manner

MERRILL LYNCH Hopewell, NJ 8/2004-9/2006

Network Administrator

Server/Systems Admin Support

Worked as XP Network Administrator Tier III on issues with Wintel LAN for deploying infrastructure and implementation of all administration support functions for Windows XP / 2000 [Professional] PCS for more than 4000 + client support in XP Migration Project. Used CA SYSTEM /WISE Packaging to deploy software on pc and laptops

Assisted in the redesign and downsizing of corporate data center utilizing Server Virtualization using VMWARE ESX 3.0 /2.5. Used VMWARE Server - Virtual Center Console for creating Win 2K3/2K Guest servers / leased SAN servers

Performed Post XP migration routine maintenance using Batch process for XP Professional OS and customized legacy software for individual user Groups-Security issues, Windows XP, Outlook 2003, and Office 2003 Configuration. Built Wintel Window Guest server using VMware ESX 2.1.0 and GSX 3.1.0, MSExchange2k3

Configured HBA cards. (SAN: Fiber Channel Configuration & IBM LUN Management, Storage Management)

PSE&G Newark, NJ 3/2004-7/2004

Enterprise Network Analyst

Server/Systems Admin Support

Configured Windows XP workstations Using WINDOWS XP DISK IMAGES in Domain for DELL / HP / IBM Laptops Windows XP/WIN 2000/WIN NT 4/98/95 Environment [4000 + users]

Provided Tier II/III support for eRoom Administrator, SMS, MSExchange2003/Outlook 2003/MSOffice 2003/ Office XP

Analyzed third party business application software’s for Windows XP compliance

Created Disk Images having sizes approx. 1.9 GB are made using Norton Ghost Professional 7 for support of Software / hardware on WIN XP, Windows2000, WIN NT environment

Created MSI Packages-Silent WISE install Packages for standard hardware and third party application software’s on different models of disk images for WIN XP operating Systems. Tested MSI packages for conflict detection for different versions of OS

HP BUSINESS PARTNER TX/NJ 12/2003-1/2004

Network Engineer [ATL]

Server/Systems Admin Support

HP ProLiant ML330 [G3] Wintel Windows server setup and configuration for POS / backroom HP server Rollout for 7-Eleven, INC./Hewlett-Packard including Equinox Serial Box, HP Procurve Switch 2524, HP UPS, Router connectivity including equipment mounting

Blue Current, Dell Business partner, Austin, TX: Installation, Dell Power edge 6650 Server setup and configuration of Dell Power Vault 2205 redundant external array for J P Morgan Inc.

IBM/ CITI BANK NYC & NJ 7/2003 – 11/2003

Network System Administrator

Installation, configuration and maintenance for WIN XP Professional Migration using high speed imaging Software Ghost Image 7 and Installation setup process, WIN 2000 / NT Workstation, Gateway support: TN3270, SNA, SAA, Network Combo multifunction printers

Handled XP service pack upgrade, XP SME / SOE build and provided post XP migration user support to 4000+ internal users WIN XP / WIN 2000 security Patches-Hot fixes, Upgrade of service packs to maintain security standards. Used SMS server and WISE Packaging to deploy software on pc and laptops

MORGAN STANLEY NY, NY

Responsible for day-to-day support for 13000+ users: XP Migration, Post XP Troubleshooting, test lab work, scripting, and administration of devices

Network Support for WIN XP / WIN NT 4 / Windows 2000, SMS Server environment Configured WIN XP client on MS Exchange 2000 / Outlook 2000 / MS Office 2000 se / Office XP. Performed Post XP migration routine maintenance using Batch process for XP OS and Customized Legacy Software for 13000 + users and group of users

Department of Information technology and Telecommunication-311 NY, NY 1/2003-6/2003

LAN Network Engineer

Server/Systems Admin Support

Performed network technical support of software on WIN XP, WIN NT 4, WINTELWindows2000 environment Configured Windows XP workstations on MSExchange2000 and Administration and Connected 1000 + users to LAN in Windows XP / 98 / 95 Environment. Provide Tier II / III support for MSExchange2K/ Outlook 2K3/MS Office 2K3/se/Office XP

Day-to-day support responsibilities includes troubleshooting Server/Workstations problems, TCP / IP Config For network connectivity, Software, all kinds of Hardware [ Laptop-desktop] and User [ phone and hands-on] support

JOHNSON & JOHNSON Raritan, NJ 1/200*-**-****

GDS - VPN Network Admin

Server/Systems Admin Support

Worked as GDS / VPN Administrator dealing with more than 120 Systems Administrators all over North America, Canada and Latin America on issues with LAN / WAN for Remote dialing, Deploying infrastructure and Implementation of VPN / GRAS for daily approx. 100 client nodes in LAN / WAN. Administration and Maintenance of Windows based network of over 50000+ network client nodes.

Organized Rollout of Secure ID tokens. Take care of after Hours 24/7 365 ON CALL support

Provide Support, Training and Documentation to local administrator of J&J subsidiary companies & IBM helpdesk

Consolidated Edison Company of New York New York City, NY 10/1999 – 12/2000

LAN Network System Administrator

Active Directory Environmental Work

Provided Tier II / III level LAN Administration support of WINTEL Windows 2000 / NT 4, SMS Compaq ProLiant Desktop and rack mounted servers for more than 8000 + clients

Performed Daily Routine Maintenance of 40 Corporate Production Servers, Monthly / Yearly LAN audits, Daily VERITAS multiple Backup tapes [Volumes] on 40 corporate servers and restored corrupted data, files or folders for Users from

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