Customer Service General Manager

James Robert Parrinello

**** *. ********* ****., ***. 1412, Tampa, FL 33611

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Experience

• Puppy Manor, 5103 S West Shore Blvd Tampa, Fl 33611- October 2019- Present- General Manager- Payroll, Management of staff, Maintenance, Construction, Personally supervise, tend to the needs of ten to twenty four dogs at a cage free boarding and daycare

• Circle K Stores, Inc., 3611 W Bearrs, Tampa, FL 33618 – May 2017-June 2018 – Customer Service – New hire training, sales, stock, communications

• Bay Area Renaissance Festival (Seasonal), Nannette Schauer, 4801 E Fowler Ave., Tampa, FL 33612 - 2017-Present - Bar Staff Leader - prepared staff work schedule (shift leader), daily inventory, opened/closed bar, changing and tapping kegs, barback duties, patron service, maintenance/construction on pub, responsible for daily bank; 2012-2016 - Bar Tender

• MOSI (Museum Of Science And Industry), Brian Albury, 4801 E Fowler Ave., Tampa, FL 33612 - 2012-2014 - Custodial Department, Maintenance

• Calligula Films, Joel Bates, Ybor City, FL - 2010-2016 - Film Director, Film Crew, Actor

• Your Personal Chef Service, Robert Parrinello, 7714 W. Powhatan Ave., Tampa, FL 33615 - 2009-Present - Personal Chef Assistant - Prepping, cooking, serving food and beverages for large events to private dinner parties, customer service

• Dairy Queen, Mike Lipca, East Stroudsburg, PA – January 2011-June 2013 – Line cook/prep cook – Cooking, stock, front of house, general maintenance

• Landscaping/Remodeling, Tim Hoffman, Edison, NJ - 2009-2010 Awards and Certifications

• Food and Alcohol Serving Operator License

• Hillsborough County Citizenship Award

• Florida Restaurant & Lodging Association, Safe Staff DBPR-Contracted Food Safety Provider Certification

Skills / Strengths

• broadly trained

• strong communicator

• landscaping

• maintenance

• team management

• general construction

• management skills

• customer service

• indoor/outdoor painting

• private construction-shed, deck, screened porch

References

• Nanette Schauer, Bay Area Renaissance Festival, 727-***-****

• Brian Albury, Museum of Science and Industry, 813-***-****

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