Manasi Padhy

Business Development Associate

admkcm@r.postjobfree.com

993-***-****

Berhampur, India

linkedin.com/in/manasi-padhy

Ambitious to build a career with an organization where team work is required by utilizing the recent improving trends and working harmoniously in a team to bring forth the best from self and everyone which is best suited to my knowledge and skills. WORK EXPERIENCE

Business Development Associate

BYJU'S

07/2020 - 03/2021, Bengaluru

Byju’s is an Indian multinational educational technology company, headquartered in Bengaluru, India.

Converting the leads from the Prospects to Purchased. Meeting the weekly target and generating revenue.

Follow-ups with leads with positive feedback.

Targeting to achieve the incentives with good numbers. Drive off line sales through rigorous calling and meeting in B2C Segment.

Manage after sales activity.

Customer Service Associate

Tech Mahindra Ltd.

08/2019 - 02/2020, Bhubaneswar

Tech Mahindra is an Indian multinational company that provides information technology and business process outsourcing services. Leadership skills with analyzing the problem and taking the ownership to resolve it.

Supported customers with technical support with 92% for 2019.

Trained all incoming junior tech support joiners.

Success in meeting new technical challenges and finding solutions to meet the need of the customer.

Proficient in listening and resolving the problems. EDUCATION

Post Graduation

NIIS Institute Of Business Administration

07/2019 - Present, BHUBANESWAR

Graduation

KHALLIKOTE AUTONOMOUS COLLEGE

07/2016 - 05/2019, Berhampur

Intermediate

Atomic Energy Central School OSCOM

07/2013 - 05/2015, IRE

Matriculation

Atomic Energy Central School OSCOM

05/2015, IRE

SKILLS

Microsoft Powerpoint Marketing Sales CRM

Customer Handling J2EE J2SE PYTHON

Team Collaboration Documentation Skill

Time Management Advance Critical Thinking

Microsoft Excel Customer Satisfaction

Software Troubleshooting & Problem Solving C++

Microsoft Word Phone & Email Technical Support

C Communication & Interpersonal Skills

ACHIEVEMENTS

Weekend Contest in BYJU'S (10/2020)

Received this achievement with Amazon GC on closing the fourth highest ticket size.

BRAVO in Tech Mahindra Ltd. (10/2019)

Monthly RAP Maintenance with highest customer handling and satisfication along with Live appreciation.

CERTIFICATES

‘O’ Level Certified - NIELIT

Following subjects are IT, C Programming, ITWD, ICT. PMKVY Certified in Field Technician & Networking

J2SE, J2EE Certified at LIT, Bhubaneswar

Python Certified at LIT, Bhubaneswar

Entrepreneurship Certified through NIESBUD

Completed PGDCA certification at OCA, Berhampur

IT, C, C++, HTML, JAVA, ORACLE

LANGUAGES

English

Full Professional Proficiency

Hindi

Full Professional Proficiency

Odiya

Native or Bilingual Proficiency

INTERESTS

Travelling Painting Calligraphy Sketching

Achievements/Tasks

Technical Support [TCD]- Amazon.com

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