Project Manager Program

Srinivasa Prasanna Rajagopalan

admk6k@r.postjobfree.com 201-***-**** Texas Work Authorization: Green Card

Open for travel and relocation

PROFESSIONAL SUMMARY

Senior Program/Project Manager over 15 years of experience with proven capability to build and manage successful partnership with internal and external stakeholders and achieve successful outcomes.

Experienced Program Manager on Digital and Cloud transformation services.

Successfully delivered large and complex transformational cloud programs worth close to $15million.

Led a large Cybersecurity portfolio worth $10 million to address IT Security & compliance risk; Led the project of implementing CyberArk to resolve unmanaged HLA accounts, Entitlement reviews and user deprovisioning/Privileged account monitoring.

Worked closely with C-Level executives on multiple high-profile initiatives. Managed key client relationships and worked with all Infrastructure management (IM) Business Partners, Domain Leads, and Management to ensure smooth deployment of services and appropriate level of performance for end-to-end services.

Led one of the largest data center migration programs for one of the Major utility company in east coast worth close to $46 Million.

Managed cloud migration projects from demo and pilot efforts to full-scale enterprise level phased migrations.

Assisted the implementation of VMware SD-WAN and coordinated with network team for network design, deployment and on-prem services.

Provided day to day direction to the project team and regular project status to the customer.

Planned the delivery of the overall program and its activities in accordance with the mission and the goals of the organization through Program Increment planning and other team activities.

Experienced in delivering migrations within schedule, scope and budget as designed in the migration strategies.

Expert in naturally drive transparency into the communication channel from engineers to executives.

Worked as Scrum Master for Product teams with a focus on guiding the teams towards improving the way they work. Assisted team to remove impediments by having an understanding the control and release processes.

Helped with internal and external communication, improved transparency, and radiated information.

Coached Product Owners in creation and maintenance of Product Backlog.

Coached team members on Agile principles and providing general guidance on the methodology

Expert in waterfall, Agile, Amazon Press Release Program/Project management; delivered programs for diverse industries including Utilities, Healthcare and Financial Services (Insurance and Banking). Utilize ITIL methodologies to provide service and support for all IT infrastructure technologies.

Seasoned in translating business case ideas intake to project conversion and successful implementation.

Collaborated with business stakeholders to establish engagement, defined and managed key project management processes (e.g., Funding release & intake/demand prioritization, and resource management).

Design, develop, and deploy IT management/governance programs to align the company with industry standards and/or governmental laws & regulations, i.e. IT Asset Management, Patch & Vulnerability Management and IT Policy Catalog.

Worked closely with multiple teams in setting up service desk across the globe for a 24/7 support.

Exceptional interpersonal, communication and presentation skills; story telling capabilities, tailoring the message according to the audience created.

Advanced skill in Microsoft Office suite, including Excel, Visio, Project, Access, and PowerPoint.

KEY SKILLS

• Project/Program Planning • Transition project Manager • Conflict & Performance Management

• Development plans & Schedules • Issue & Risk Mitigation • Organization Savvy

• Budgeting & Forecasting • Scope Management • Large Project Team Leadership

• Change & Escalation Management • Requirements Gathering • Build and nurture relationships

• Quality Assurance • Business Problem Analysis • Negotiation & Consulting

PROFESSIONAL EXPERIENCE

Cognizant Technology Solutions Teaneck NJ January 2007 to Present

Clients: Xylem White Plains NY and OTIS Farmington CT (Dec 2019 – April 2021)

Role: Senior Program Manager – Infrastructure

Single point contact for multiple project delivery (Xylem, OTIS, and Toyota).

Successfully completed a large and complex cloud transformation program.

Managing 12 different programs across 3 customers with ease and delivering the milestones as per project schedule.

Completed ServiceNow ITOM project successfully on time and within the budget.

Collaborated with Cyber Security team and third-party vendors and completed the GRC & SecOps project successfully and implemented the solution on time.

Transitioned a large portfolio of messaging and collaboration support successful and managed to save cost for the partners.

Involved in projects which are out of budget and schedule and brought them back on track.

Generated metrics and provide regular briefings and dashboards to senior management on the performance of the ongoing projects.

Worked with customers and technical resources to develop project plans, detailing work break down structures and identify critical path tasks/milestones.

Provided continuous improvement feedback both written and verbal

Ensures that reports and correspondence are submitted on a timely basis including managing pricing notification to C-Level executives on a regular basis.

Developing and delivering product presentations (RFI & RFP), pricing proposals and submissions

Managing a team of 22 team members including PM’s and technical architects.

Client: PSEG Newark NJ (March 2016 - Nov 2019)

Role: Senior Infrastructure Project Manager

Led large, complex, simultaneous projects and project teams, developed program resource requirements, and provided oversight

Led the Infrastructure Project Management office which includes 15 Project Managers.

Managed projects with varying levels of complexity and identified and mitigated potential risks; developed requirements, managed change control, and tracked schedules and cost performance while ensuring project activities aligned with business objectives.

Managed high complex projects and turned RED project to GREEN.

Collaborated with business stakeholders to gather project requirements and managed key project processes (e.g., Funding release & intake/demand prioritization, and resource management).

Played a key role in collaborating with 12 different vendors and completed the Migration project on time without any budget gap.

Completed project successfully in both Agile and waterfall methodologies.

Developed business cases, submitted funding request and secured funding and completed the below projects successfully on time.

oData center migration Total cost of Ownership: $46 Million

oCyber security project Total cost of Ownership: $10 Million

oCloud Migration project Total cost of Ownership: $4 Million

oAWS server decommissions Total cost of Ownership: $2 Million

oWindows server migration Total cost of Ownership: $3 Million

oMonitoring software Total cost of Ownership: $2million

oProof Point email protection security project Total cost of Ownership: $600K

oDocument management software Total cost of Ownership: $300K

oSwitch Replacement Total cost of Ownership: $1.1Million

Managed and delivered on time and within budget for the above portfolio.

Cognizant Technology Solutions Network and Systems Chennai India (Sep 2014 – Feb 2016)

Role: Senior Program Manager

Led the PMO with and delivered multiple projects for the transformation & automation group.

Managed a team of 20 Project managers and defined critical program management controls and documented the process follow.

Propose, build and Implement key technology enhancements and innovative solutions throughout the organization

Manage projects with varying levels of complexity and identified and mitigated potential risks; developed requirements, managed change control, and tracked schedules and cost performance while ensuring project activities aligned with business objectives.

Manage workloads, define deliverables, hire and mentor resources, conduct performance reviews, and ensure compliance with established PMO processes.

Client: Prudential Insurance Scranton PA (May 2012 – August 2014)

Role: Senior Technical Manager Scranton PA

Develop ITIL Service Catalog as basis for an operational framework

Increase availability by implementing proper support levels

Led a team of 15 MSSQL database administrators across globe and provided 24/7 support.

Responsible for Disaster Recovery planning and implementing proper process and controls to ensure uninterrupted operation of all systems and supporting business processes.

Automated Annuities jobs by transforming Unix shell scripts to SSIS and saved close to 2 million for the AIT portfolio.

Product owner for AIT MSSQL Servers, as a Senior DBA handled multiple SQL server migration, Sole point of contact for any severity 1 issues.

Manage organization level server migration project of migrating all windows 2003 servers to windows 2008 servers, across all business units and all environment.

Client: Allscripts Raleigh North Carolina (May 2011 – April 2012)

Role: Technical Project Manager (MSSQL DBA)

Spearheaded the Misys EMR to ProEHR program as a Technical Project Manager.

Manage Project planning and execution, periodic updates to the stake holders on the project status, updating project daily logs.

Single point contact to make sure the HL7 message are being processed as per the specifications of the client.

Identify the Practice management and Laboratory interface for the clients migrating from Misys EMR to Allscripts ProEHR.

Interacting with various Lab vendors (Labcorp & Quest) to discuss the interface implementation project scope and timelines.

Client: JP Morgan Chase Columbus Ohio (April 2010 – April 2011)

Role: Database administrator

Perform Database Migration from SQL 2000 to SQL server 2005.

Lead the effort to migrate all DTS packages to SSIS, creating new backup sets using lite speed local.

Troubleshoot migration issues, Creating SSIS packages for transferring data from one RDBMS to another (in all three environments DEV, UAT and Prod).

Create SSIS packages for loading static tables with portability, Troubleshooting SSIS packages.

Other past experience:

PICIS India - MSSQL Database Administrator (Jan 2007- March 2010)

NTrust Infotech Pvt Ltd – Chennai, India - System administrator (Nov 2005 – Dec 2006)

Slash Support, Chennai, India - Senior Application Engineer (Feb 2005– Oct 2005)

Sutherland Solutions, Chennai, India - Customer Support Executive (May 2004 – Jan 2005)

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