Manager Operations
Resume:
Becky Yetter
**** ** *****, ******** ****, OK ***62
*******@***.*** 405-***-****
WORK EXPERIENCE
Regional Finance - Assistant Branch Manager January 2021-Present
Yukon, OK
•Solicite, Book, Underwrite, and collect for personal and secured loans.
•Employee of the month 1st month in our district
•Responsible to hit targets monthly on units sold, growth, and delinquincy.
•Build relationships with new and existing customers
•Schedule in-branch closings and remote closing
Maurice's - Freight Sept 2021 - Present
Oklahoma City, OK Quail Springs Mall - Part Time
•Process freight in a timely manner. Part time work
Shipt - Shopper/Delivery Oct. 2020 - Present
Oklahoma City Metro Area Part Time
•Shop list from customer and deliver items within set time frame
Dent Wizard International – Area Manager February 2017 – July 2020
Oklahoma City, OK
•Promoted from Part Time Driver to Administrative Assistant to Account Manager within first 4 months. Promoted to Area manager within first year with Dent Wizard
•Manage team of 20-25
•Responsible for a territory covering Oklahoma City, Tulsa and Wichita
•Customer Retention
•Customer relations and account management for all dealerships within territory
•Quality control for all work leaving shop
•Cold calling on potential new dealership customers
•Powerpoint presentations for potential Clients
•Responsible for tech expenses, timesheets, and weekly reports
•Verify and Explain Financials monthly for the market
Uber – Self-Employed January 2016–February 2017
•Provide reliable transportation to customers
•Service repeat customers to schedule specific times and destinations
Lobdock Impairment Detection – Branch Manager September 2013- October 2015
Oklahoma City, OK
•Invoicing and collections for rendered services
•Client scheduling for onsite and offsite drug screening
•Scheduling for office staff
•Improvement to internal procedures and policies
•Hiring for vacant positions
•Performed clerical duties including Microsoft Word, Excel, PowerPoint, Intuit and QuickBooks
Nike Factory Store – Apparel Manager June 2011- Jan 2013
Oklahoma City, OK
•Promoted from Shipping/Receiving Manager to Footwear Manager to Apparel Manager during tenure
•Manage team of full and part-time staff from 50 regular employees up to 80 with seasonal.
•Fill in as operations manager when needed
•Managed all store apparel including placement, support and organization
EDUCATION
Rose State College Midwest City, OK Aug. 1987 - May 1988
Moore High School Moore, OK
REFERENCES
Elizabeth Smith 22 Years
JLS Restoration - Owner (Previous Mgr at Old Navy and Pottery Barn)
Bixby, OK.
Diann Wood 10 years
American Guardian Warranty Service, Illinois – AVP of Sales South Central
Oklahoma City, OK
Holly Leach 15 Years
Store Manager – Duluth Trading Company (Previous Mgr at Nike and Pottery Barn)
Oklahoma City, OK
Scott Stoner 4 years
Regional Customer Development Manager-Dent Wizard
St Louis, MO
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