Adjunct Faculty, Dominican University
Resume:
K.R.(Vish)Vishwanath
***** * ******* ***** **, Dunlap, IL 61525
*.*.**********@*****.***
Senior Executive Management Professional with about 30 years corporate experience including executive leadership, P&L management, technology and risk management in a global environment.
SUMMARY OF QUALIFICATIONS
Unique executive style of servant leadership with impeccable level of integrity
About 30 years overall corporate experience with leading Fortune 100 companies
Complete P&L management managing global client relationship
Effectively managed partnership / relationship with fellow C level and senior executives
Over 15 years’ experience in innovation, solution development and deployment utilizing leading edge technology in the financial services industry
Solid experience in risk management pioneering research and development
Exceptional problem solver driven to succeed in a team environment with strong interpersonal skills
Superb mentor, inspirational leader who motivates people to perform at peak levels
Bottom line driven while ensuring employee growth and development
Faculty member at Dominican University teaching MBA courses in Economics, Management Information Systems and Organizational Behavior. Have taught in Executive MBA program in Europe.
SELECTED CAREER ACCOMPLISHMENT
.
Executive / P&L Management
CEO of two small companies, rescued and revitalized analytics company establishing robust client relationship
Implemented six sigma methodologies and gained ISO certification
Played key role in the turnaround of Sears Credit
Managed risk of $30 billion Sears Credit portfolio and achieved industry best returns – one of the lowest write off rates and highest direct mail response rates
Offered and declined CIO position at Sears Credit
Senior Executive – Vice- President and Officer level experience in Fortune 100 Companies
Information Technology
oConceptualized, developed and implemented, inexpensive but highly effective CRM system. The architecture
oincluded the use of Axiom’s Solvitur product and coupling existing modules. Was invited by Australian Direct Marketing Association to give talks on the solution, in Sydney and Melbourne, Australia.
oDeveloped IT platform for on - demand deployment of risk assessment mathematical models. Industry standard is still 6 months to a year for new deployment.
oLed and managed the formulation, development and deployment of massive projects such as Prospect database (all US Households), Risk Management Systems, Application Assessment System, etc. All projects were on time and at, or below budget.
oDeveloped the IT platform for continuous intra cycle risk assessment for revolving products.
oWas offered Credit CIO position (but declined) based on IT knowledge of risk systems.
oAccumulated nearly 200 pages of information per customer (on 60 million customers) with 90% + compression of data.
oDeveloped adaptive learning system to continuously learn from customer input.
oOutsourced to India, key IT functions to keep down cost of product delivery to customer.
oTaught Management Information Systems (MBA) course for a number of years.
Teaching
Assisted Dean, Brennen School of Business to re visualize strategic direction of Business School. Chosen by Dean
to serve on the faculty strategic planning team to advance a more refined vision and mission and foster strategic
thrusts geared towards making business programs more experience- based learning, while strengthening academic
rigor and advance student placement.
Courses Taught:
Graduate: Management Information Systems, Organization Behavior, Organizational Design and Analysis,
Strategic Management, International Business.
Undergraduate: International Business, Management, Business Policy, Seminar on Technology and Spirituality.
Risk Management / Risk Technology / Technology
Developed and deployed in-house risk management platform, including leading edge risk and marketing statistical models and delivery mechanisms
Fundamentally reengineered risk management through out-of- the box thinking
Conceptualized, developed and implemented (first in the financial services industry) mathematical models for fraud prevention using statistical models, neural networks artificial intelligence and hybrid technologies.
Generated multiple succeeding generations of risk and marketing analytic solutions
Bottom Line
Helped generate $800 million to the bottom line at Sears Credit in three years through world-class risk management and technology.
Managed $30 billion Sears Credit portfolio with Loss Provision budget of $2.5 billion and an operating budget of $200 million
Created first fraud prevention delivery system at American Express in the early 90s to bring $40 million in fraud reduction through mathematical models
Budgeting / Cost Management
Successfully worked with partners / suppliers in continuously effecting productivity improvements in a shared value environment
Rarely known to miss budget targets while maintaining morale at a high level
Team Building / Leadership
Consistently rated high in 360 feedback surveys
Provided exceptional servant leadership, direction and support for teams as small as 15 to as high as 1800
Fostered and nurtured an environment of trust and sharing within teams
Inspired reengineering / paradigm shift way of thinking in every team I have led
PROFESSIONAL EXPERIENCE
Symphony Technology Group LLC
June 2007 - June 2008
Head of Technology, IRI, Inc.
Symphony Technology Group LLC
Nov 2006 - June 2007
CEO, ImmediateFX
Independent Consultant
June 2004 – Nov 2006
EPICENTER TECHNOLOGIES PVT. LTD.
Jan 2003 – June 2004
CEO and Managing Director
SEARS Roebuck & CO
Dec 1996 – Oct 2002
Officer of Company, Vice-President, Risk Management & Credit Analytics
GE Capital RFS
Vice President, Risk Modeling/Analysis
June 1996 – Dec 1996
American Express
Jan 1996 – June 1996
Vice- President, International Merchant Processing Reengineering
AT&T Universal Card Services
Feb 1995 – Jan 1996
Vice President, Credit Strategy/Scoring Technology
American Express
May 1988 - Feb 1995
Vice President, Fraud Prevention & Credit Research
Vish and Associates, Management Consultants
May 1986 – May 1988
Management consulting targeting small to medium sized firms.
NCR Corporation
May 1980 – Apr 1986
Senior Manager/Consultant, Corporate Planning/Corporate Pricing
EDUCATION AND TRAINING
Doctor of Business Administration
University of Wisconsin, Whitewater:
Dissertation Topic: Antecedents and consequences of relational
embeddedness and technology ambidexterity on business success.
Master of Science Master of Business Administration
Management Science Marketing, Finance
School of Engineering, University of Poona,
University of Dayton, Poona, India
Dayton, Ohio
Bachelor of Science (Hons),
Economics
University of Poona, Poona, India
Leadership Training, Center for Creative Leadership
Consulting:
Risk Management Consultant – Financial Services startup in the ESOP Arbitrage space encompasses microfinance; Risk Management architecture seeks to optimize risk exposure within an innovative first of its kind dual key investment while maximizing market opportunities. Market expansion is solely a function of robust risk mitigation.
Cloud Based Enterprise Resource Planning Consultant - Enterprise Resource Planning Software solution for small to medium size businesses providing end-to-end enterprise solution on the Cloud. Holistically connects all functions of the organization without any capital deployment.
Considering opening Consulting Partnership focused on small to medium businesses and turning around sick companies.
Research Publications / Conference Presentations:
Servant Professorship and Its Implications: Coauthored with Arvid Johnson; presented by Johnson at The International Academy of Business and Public Administration Disciplines Conference, January 2011, Orlando, Florida. Published in Conference Proceedings (Vol 8, No.1).
Integrating Sustainability in MBA / EMBA Programs: A Two Country Comparison: Coauthored with Al Roosenbloom, Shiv Tripathi and Douglass Ross; International Journal of Case Method Research & Application (2014) XXVI,1.
Current Research Interests:
Religious Basis of Business Profits, Interest Charge and Economic Justice – A multi religion comparison with Raz Khalid and Bill George.
Servant Leadership – A necessary ingredient for successful sustainability.
Working Papers:
Antecedents and consequences of Technology Ambidexterity on Business success.
Antecedents and consequences of Relational Embeddedness on Business success.
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