Medical Assistant Customer Service
Resume:
Tanasha Smith
Baltimore, Maryland 21229
****************@*****.***
Objective
To obtain a challenging position that will utilize and expand my current skills, while absorbing any and every experience along the way.
Education
September 1993-June 1996
Southwestern High School
200 Font Hill Avenue
Baltimore, Maryland 21223
High School Diploma
September 1997-September 1998
Medix Nursing
700 York Road
Towson, MD 21204
Major: Medical Assistant
EXPERIENCE
March 2016-December 2019
Towne Park/Harbor East
1006 Aliceanna Street
Baltimore, MD 21202
Position: Cashier
● Maintain command presence at all times while conducting good customer service relations and a professional demeanor
● Answered and maintained a multi-line telephone
● Authored and maintained daily logs/activity reports, staying vigilant at all times 2
November 2010-January 2012
Total Health Care
2401 Liberty Heights Avenue
Baltimore, MD 21215
Position: Registar
● Answer and maintained a multi-line telephone, took messages for doctor and nurses staff
● Performed computer data entry by entering pertinent patient medical information
● Provided excellent customer service via telephone and email
● Performed phlebotomy task for required laboratory services while accurately inputting laboratory and clinical orders into computer information systems September 1998-July 2007
Bon Secour Family Care Center
1940 West Baltimore Street
Baltimore, MD 21223
Position: Medical Assistant
● Assisted doctors and nurses with patient preparation, gathering background information for daily use
● Organized, maintain and manage patient medical records, perform and complete medical chart reviews for accuracy
● Provided detail-oriented customer service while working closely with patients and staff
● Performed a variety of special assignments, sometimes on the basis of specific instructions, but more often with only a general outline of what is desired
● Obtained patients vital signs
Additional Skills
Microsoft Office products
Fax, scanners, email
Data Entry
References are available upon request
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